Recent Posts

Mold vs. Rust: How to spot the difference

2/8/2019 (Permalink)

Mold Remediation Mold vs. Rust: How to spot the difference Is it mold or is it rust? That is the question.

Are you able to spot the subtle differences between mold and rust stains? You might see a small red stain and make the assumption that it is rust, but that is not always a safe bet. Before you start any major cleaning efforts, it’s good to be able to identify if that stain is rust, mold, or something else entirely.

Is it normal?

When new stains appear in your home, make certain that they are not the result of infiltrating water or humidity. Try to identify the reason for the stain based on the utility of the room it has appeared in. Mold is found in damp and humid areas, while rust forms during the corrosion of metallic surfaces.

Is it mold or is it rust?

Areas that are typically humid, such as your bathroom and basement, are hot spots for mold growth. If you spot a stain in your shower, sink area or basement that appears to be mold, you are going to want to clean it as soon as possible before it becomes a more pervasive issue. There are different cleaning solutions and methods for cleaning mold, grease, hard water stains and rust. If the incorrect cleaner is used, you may not be able to remove the stain completely.

Recognizing rust

Rust is often identified as a red or reddish brown stain on the surface. It is the end result of the corrosion of a metal containing iron. Rust occurs when water or humid air comes in contact with a surface that contains iron. Areas in your home that are prone to rust include, but are not limited to; water pipes, metal roofing and chimneys, oil tanks for homes equipped with oil heating, electrical panel boxes and nails.

Recognizing mold

Smell

The smell of mold is very distinctive. It has a very intense musty, dirty and earthy sent. If you find yourself opening your windows often to alleviate this smell, then you may have a mold problem.

Sight

Mold comes in many varieties and there are many different species of mold. It can appear as black spots, grey dust or white and thread-like in areas that have remained excessively damp for long periods of time. If you are unsure of what you are looking at and if it is mold or rust, you may want to call in a professional to perform an inspection just to make sure. When you family’s health is at stake, it is always better to error on the side of caution.

Remediation & Removal

Once you have established that you definitely have a mold problem in your home, it’s time to find a professional mold remediation service. SERVPRO of Northwest Portland is a highly reputable mold remediation resource for the Portland area. We are trained mold damage specialists who get started quickly to get your home back to normal, with specific training and certifications to handle your restoration needs. Call us today for a consultation. 503-283-3658

The Importance of Mold Remediation

2/7/2019 (Permalink)

Mold Remediation The Importance of Mold Remediation If you see mold in your home, give SERVPRO of Northwest Portland a call.

Mold thrives in a warm and damp environment. This condition can be created in your home due to a variety of reasons such as rain or storm activity, roofing damage or malfunctioning pluming. There are many unwanted health issues associated with mold growth such as:

  • Allergies
  • Respiratory problems
  • Unwanted foul and/ or musty odor
  • Discoloration of walls and affected areas

Attempting to remove the mold problem yourself comes with many unseen risks to you and your family’s health. A better option would be to call a professional mold removal contractor with the experience and training to safely remediate the problem. SERVPRO of Northwest Portland has the equipment and training to safely isolate and eliminate your mold problem without exacerbating it and spreading it to other unaffected areas of your home. Our team is trained in procedures designed to save time and money and prevent a future outbreak.

Preventative Measures

Mold remediation is only half of the solution. The source of the issue will need to be addressed to eliminate the potential for the mold to return. Our team of experts will work to identify the source of the mold problem. Some potential culprits include, but are not limited to; faulty HVAC systems, malfunctioning plumbing and appliances and roofing failure. Here are a few things to consider when attempting to eliminate the source of mold:

  • Identify plumbing and structural leaks
  • Examine windows and seals to identify condensation and leaks.
  • Inspect your property’s HVAC system to insure there are no leaks and that the system is working to promote adequate airflow throughout the entire structure.

Humidity is the most common cause of mold in a building. Typically, humidity is a result of inadequate ventilation. Our team is equipped with equipment that can measure the humidity in your home to make certain that is at an acceptable level.

If you suspect that you may be facing a mold issue in your home or business, call the experts at SERVPRO of Northwest Portland today to schedule a consultation with one of our highly trained staff members. We are always here to help. 503-283-3658

The Many Faces of Storm Damage Restoration

2/6/2019 (Permalink)

Storm Damage The Many Faces of Storm Damage Restoration If you live in the Portland area, a storm is ALWAYS coming! Good thing SERVPRO of Northwest Portland is ALWAYS here to help!

The damage a storm does to your home is contingent on the type of storm in question. Additionally, the level of severity of the storm has an impact of how much damage your home will sustain as well as the area that will be affected.

An example of this would be the effects of heavy, torrential rains verses the effects of a hailstorm. A hailstorm has the potential to damage your roof and external parts of your home but leave no water damages, while heavy rains can cause flooding and water damage, but not have any effect on your roof shingles or siding.

After a damaging storm has passed and your home or business has been left with damage, you will need a restoration contractor with the reputation, staff, equipment and knowledge to get the job done fast and expediently. We believe we are that company.

Here are two examples of the many types of storm damage you may encounter in the Portland area:

  • Flooding – The main concern when it comes to flooding will be water damage to your home or business. The restoration company you go with will need to be able to handle water damage restoration work and all the many variables that come with it.
  • Wind – This can be a big issue for those of us who live at the base of the Columbia River gorge! Damages from strong winds can include damage from flying debris and organic material that can damage roofing and break windows and sometimes affect structural components of the building. It is a good idea to choose a company that can assist with structural restoration.

Regardless of the type of damaged sustained in the Portland metro area, SERVPRO of Northwest Portland has you and your family covered. We take pride in our involvement in our community, as well as being a part of an elite nationally recognized restoration service provider.   

As a fire, water and storm disaster restoration specialist, SERVPRO of Northwest Portland utilizes and maintains and inventory of state of the art equipment and houses a staff of highly trained and IICRC certified personnel to return your home or business to a preloss condition. We are available 24 hours a day to tackle any issue the winter weather may throw at your home or business. 503-283-3658

Helping Your Portland Business after a Disaster

2/5/2019 (Permalink)

Commercial Helping Your Portland Business after a Disaster Until there is a magic button, SERVPRO of NW Portland is here to help your business after a disaster!

As a business owner, your office is one of your company’s most valuable assets. Most companies cannot afford to close for even a few days, so what do you do if your office or storefront is hit with a flood or a fire? Your friends at SERVPRO of Northwest Portland deal with these type of scenarios on a daily basis, and they are your first line of defense in the event of an unfortunate disaster at your place of business.

Here are a few of the services offered by SERVPRO of Northwest Portland:

Water Extraction & Restoration – Water can come in from many sources; a broken pipe, heavy storm, sewer back up and even water used to extinguish a fire. Our crew is highly trained in time honored, IICRC certified drying techniques that are highly regarded throughout the restoration industry

Mold Remediation – Where there is water and moisture, there is always potential for mold growth. The professionals at SERVPRO are always mindful of this and can help reduce the potential for a mold outbreak in your Portland business after a water loss. You can read more about the different types of mold and its causes HERE

Fire Restoration – A fire in your place of business can be devastating. Beyond what the fire consumes, it also leaves caustic side effects of smoke damage throughout the surrounding area. After the fire department has extinguished the fire, call us immediately. Our team of experts are ready to help bring your Portland area business to a preloss state, minimizing the time you have to close your doors. Fire restoration is serious business. You can read more about our processes HERE.

Commercial & Residential Cleaning Services

SERVPRO may not be the first name you think of when it comes to cleaning your business, but we employ a full staff of experts who do just that! Our carpet cleaning methods and state of the art equipment is some of the best in the industry.  SERVPRO of Northwest Portland is the official cleaning crew for the Portland Timbers and our excellent crew cleans Portland’s iconic Providence Park after every event. We take pride in our cleaning service and it shows.

If you have been putting off that carpet cleaning, give us a call. We’d be happy to make your business sparkle!

This list is not intended to be exhaustive. We also offer bio clean up after a traumatic event as well as garment and document restoration.   

Another service that we offer is our Emergency Ready Profile (ERP), which is a free service. You can read more about how this outstanding and intuitive program could protect you and your business HERE.

If your business has suffered a fire or water loss or you have a janitorial need, give us a call today. We are always here to help, 24/7! 503-283-3658

Sump Pump Failure

1/10/2019 (Permalink)

Water Damage Sump Pump Failure A sump pump is a common feature in Portland, but what do you do when it fails?

Basements are a common feature in the Portland metro area. With as much precipitation as we commonly receive here, many homeowners have opted to install a water mitigation system in the lowest areas on their basement, complete with a sump pump to remove excess water in the event of overflow or flooding. Although a sump pump is a good investment to protect your basement from flooding, it is not fail proof.

In the event of Sump pump failure

Generally, a sump pump failure will occur during heavy rains of flooding. When the pump fails, or cannot pump water fast enough to prevent flooding, outside water can seep through the foundation or basement walls and cause flooding at the lowest portion of the basement. We’ve listed a few things you can do if your sump pump fails below:  

  1. Contact a trusted plumber in your local area to repair the sump pump. If your sump pump has malfunctioned during wet weather, it is likely that you are not the only one. Contact your plumber ASAP, as he may already have a full schedule due to others facing a similar problem.
  1. You may consider purchasing a basement water pump at your local hardware store. If the flooding in your basement was the result of a storm in the area, resources may be spread a little thin. Having a backup pump on hand will keep you ahead of the game until professional help can arrive. You can read more about post flood safety here.
  1. Contact a reputable water restoration contractor such as SERVPRO of NW Portland. Although it doesn’t make sense for a water restoration company to pump out water as fast as it is coming in, there will still be damage to mitigate even after the standing water has been removed. You can read more about the process of water mitigation here.

10 Ways To Prevent a House Fire In Your Portland Home

1/10/2019 (Permalink)

Fire Damage 10 Ways To Prevent a House Fire In Your Portland Home If your family has suffered a fire loss, contact the professionals at SERVPRO of NW Portland immediately to learn more about how we can help.

Your home is a sacred space. It a place to raise a family, entertain guest and create lifelong memories. The idea of this special place ever befalling a house fire is frightening.

Life is unpredictable, and it is not always possible to know the future, but there are ways that you, as a homeowner, can be proactive to prevent a house fire in your home.

10 Ways to Prevent a House Fire in Your Portland Home

  1. Check smoke alarms frequently – According to the US Fire Administration, your smoke alarms should be tested at least once a month and your batteries should be replaced at least twice a year. An ounce of prevention is worth a pound of cure.
  2. Inspect all sources of heat - Whether it is a central heating system, a wood stove or a space heater, all sources of heat in your home should be checked annually by a professional.
  3. Keep oven and stove top clean and free of debris - A dirty stove can be a fire hazard. The bits of food a debris left behind after you last dinner party can result in disaster if left unchecked. Always keep your cooking area clean and free from potentially flammable materials (oven gloves, plastic utensils, paper towels, etc.)
  4. Do not leave kitchen unattended - It only takes a few seconds for a fire to start. If you need to leave the kitchen, turn off the stove first. A house fire is not worth a few seconds of saved time.
  5. Maintain your clothes dryer - Most dryers should be thoroughly inspected on an annual basis. Dryer hoses can become inundated with flammable lint and should be professionally cleaned at least once a year. Additionally, always keep the lint trap cleaned out and make sure no extra lint or clothing items have become trapped behind your dryer.
  6. Keep electrical cords maintained – Electrical cords can become a fire hazard when they become old and frayed. Always inspect power cords prior to plugging them into a power source.
  7. Store flammable materials safely – Certain household and cosmetic items can become a fire hazard when stored near a heat source such as a space heater or exposed to a hot hair dryer. Use caution when storing these items.
  8. Use candles safely – Although candles are lovely, they can quickly turn disastrous if left unchecked. Make sure to extinguish candles before leaving a room or drifting off to sleep. Always keep your pets away from burning candles.
  9. Use caution when using your fireplace - Do not allow any sparks to escape into the rest of your home. Make sure there is a properly functioning door between the flames and your flooring. A fire should never be left unattended and should be OUT prior to leaving your home for an outing. Additionally, ashes should be disposed of in a metal receptacle designed for that purpose.
  10. Keep fire extinguishers maintained and available – Fire extinguishers are your best defense in the event of an accidental fire. There should be a fire extinguisher available in every room where fire is a potential hazards, particularly in the kitchen and garage. Additionally, all residents of the home should be properly trained on how to operate fire extinguisher.

Fire safety is EVERYBODY’S Job. Losing everything to a house fire is one of the most devastating events that can happen to a family. Your home is filled with lifelong precious memories. You owe to yourself and your family to protect it to the best of your ability.

If your family has suffered a fire loss, contact the professionals at SERVPRO of NW Portland immediately to learn more about how we can help with the process of restoration. We see this on a daily basis. We have the tools, knowledge and highly trained IICRC certified staff to navigate your through the process of recovery. 503-283-3658

SERVPRO of NW Portland is READY For Storm Season!

11/20/2018 (Permalink)

Storm Damage SERVPRO of NW Portland is READY For Storm Season! The wet season is upon us, and SERVPRO of NW Portland is ready!

SERVPRO of NW Portland is a storm and flood restoration juggernaut! Our staff is highly trained and IICRC certified to handle the stormy and wet weather common to the Pacific Northwest. Our warehouse is stocked with state of the art equipment and we are fully prepared to bring your home or business back to a preloss condition following storm damage.

FASTER TO ANY SIZE DISASTER

It’s not just a catch phrase! As a locally owned and operated business, we are prepared to respond quickly and expediently with the right tools and knowledge to get the job done FAST. After a heavy rain storm, a quick response is CRITICAL to minimizing potential secondary damages and costs to your Portland home or business.

A NATIONAL COMMUNITY OF STORM & FLOOD RESOURCE

In Multnomah County, a storm disaster can strike at any time. Our team of professionals is poised and ready to assess the damage and measure our resources to tackle a large storm or water loss. Our national affiliation enables us to draw from a network of over 1700 SERVPRO franchises across the country. Our DISASER RECOVERY TEAMS are renowned throughout the restoration industry and are located strategically across the entire United States.

If your home or business ever suffers from storm damage, take the guesswork out of the equation and call the experts with a proven track record to get the job done right. Call SERVPRO of NW Portland. We are available 24/7 and are ready for any disaster at any time. 503-283-3658  

Detecting Mold In Your Portland Home

11/13/2018 (Permalink)

Mold Remediation Detecting Mold In Your Portland Home If you find mold in your Portland home, call us today for a consultation. 503-283-3658

Mold is a quiet nuisance. It creeps in hidden areas such as crawl spaces, basements and below carpets in damp areas. It is often hard to distinguish mold allergies from common cold symptoms. Mold can be very troublesome for homeowners and adversely affect the health of the home’s residents and lower the value of the home.

It is important to be able to detect and recognize mold in your home. Knowing how to recognize if mold is a problem in your home is the first step to implementing an effective mold remediation plan.

Smell

The smell of mold is very distinctive. It has a very intense musty, dirty and earthy sent. If you find yourself opening your windows often to alleviate this smell, then you may have a mold problem.

Sight

Mold comes in many varieties and there are many different species of mold. It can appear as black spots, grey dust or white and thread-like in areas that have remained excessively damp for long periods of time. If you are unsure of what you are looking at and if it is mold or not, you may want to call in a professional to perform an inspection just to make sure. When you family’s health is at stake, it is always better to error on the side of caution.

Remediation & Removal

Once you have established that you definitely have a mold problem in your home, it’s time to find a professional mold remediation service. SERVPRO of NW Portland is a highly reputable mold remediation resource for the Portland area. We are trained mold damage specialists who get started quickly to get your home back to normal, with specific training and certifications to handle your restoration needs. Call us today for a consultation. 503-283-3658

Pre Vacation Water Disaster Preparedness

10/30/2018 (Permalink)

Water Damage Pre Vacation Water Disaster Preparedness If you ever come home from vacation to find your home flooded, call us immediately! 503-283-3658

With the holiday season upon us, many folks are making travel plans and preparing to visit friends and family around the country.

While you are away on vacation, the last thing you want to worry about is water damage to your home. Unfortunately, a water loss can strike at any time, whether or not you are present for it. Here are a few tips you can use to minimize the potential of water damage to your home whilst away.  

Quick pre-departure home inspection

After you have bought your plane tickets and packed your luggage, make sure to do a quick inspection around your home for potential problematic areas. Have a look at the pipes under your sinks, look for any issues with your water heater or furnace, inspect the supply lines that connect your major appliances and check the gutters and roof for any leaks, blockages or abnormalities.

This quick step can greatly reduce the potential for damage while you are away and give you peace of mind in the process.

Turn off the water main

An easy way to insure that you have no water related issues while you are away is to simply turn the water main off. It may be days before someone discovers standing water in their home, and turning off the water main on the way out the door will eliminate the potential to find unwanted surprises when they return.

Hire a house sitter

It’s always a good idea to have a trusted friend, family member or neighbor keep an eye on your home while you are away. Even better if they can stop in once or twice a day to make sure everything is in order. Make sure that whoever you choose receives adequate instructions and emergency contact information.

Nobody wants to return to their home after a fun vacation to find water damage, but sometimes, despite best efforts, they can still happen.

If you do return from your vacation to find water damage in your home, stay calm and contact a reputable water restoration contractor such as SERVPRO of NW Portland immediately. The longer you wait, the more there is a chance for secondary damage.  

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. We use advanced water removal and drying equipment and implement scientific drying principles to get your property dried quickly. If you have experienced a water related disaster in your Portland home, call us today. 503-283-3658

Tips to Mitigate Storm Damage from Structural Defects

10/24/2018 (Permalink)

Storm Damage Tips to Mitigate Storm Damage from Structural Defects If you live in Portland, a storm is ALWAYS brewing. Are you and your family ready?

Storms that dump many inches of rain over the period of just a few hours expose your home to the risk of severe flooding inside your foundation. The causes of these storm-related outcomes focus on the condition and capacity of gutter and downspout systems as well as the possibility of seepage because of the supersaturated ground. Our crews train extensively to respond to these types of conditions, ready to turn back the clock and return your Portland house to you “Like it never even happened.” 
 
Several days of incessant rains soak the ground surrounding your house. The water finds nowhere to go but through the cinder blocks into your foundation. As the pounding rain rolls off the roof into your gutters, it spills over, sending torrents of water over the edge of your foundation. We have answers to the flood damage afflicting your Portland home, dilemma, and you can almost guarantee yourself a better result if you call for our services immediately without trying to manage the influx of water by yourself. 
 
Our team ascertains if it is safe to work in the flooded basement, and we begin pumping out the water. We hit the ground running even if the power in your home is unavailable to use because of our powerful truck mounted submersible pumps and water extractors. Once the water level reduces, SERVPRO team members assess the condition of any mechanical systems and determine whether stored items or furnishings sustained flood damage. Cinder block walls are notorious for holding water within interior cells. Sophisticated scanning techniques find pockets of water, and we drill through mortar joints to release it. Air movers and dehumidifiers begin the process of drying the walls and floors. 
 
SERVPRO does not leave you high and dry after completion of the job. We consult with you about the reasons for this destructive event. Water incursions through the walls of your foundation signal that the grading around your home may need review. Poorly performing gutters and downspouts may need an upgrade. We also work you through the insurance claim process as storm related flooding frequently is a covered instance. 
 
SERVPRO of Northwest Portland is poised to perform when you call (503) 283-3658. No disaster is too big or too small for our professionals to lend their training and experience to meet your needs in Portland, St Johns, or even Concordia.