Recent Posts

Being safe on a Portland commercial loss is critical

10/9/2019 (Permalink)

Project Manager speaks with group of workers in safety vests SERVPRO Project Manager, Josh Laulile, leads a safety meeting at a commercial loss job site.

Here at SERVPRO of Northwest Portland, job safety is a top concern. When it comes to restoring a large, commercial property after a fire or water damage, making sure our crew and vendors are safe while on the job in important.

When our team takes on a commercial loss, there are key safety precautions we take. Since commercial jobs require larger crews, conducting morning safety meetings on a daily basis is crucial. It’s imperative that each person on the site wear proper Personal Protective Equipment (PPE), even if they are visiting and not necessarily working. Proper PPE for a large, commercial job site included work boots, face mask or respirator if necessary, safety glasses, a hard hat and a reflective safety vest.

In the photo to the right, you can see our Project Manager Josh Laulile leading a safety meeting to a crew of workers ready to restore a property to its preloss condition. SERVPRO of Northwest Portland is ready for any size disaster, and you can rest assured that our restoration professionals can handle your loss properly. If you have any issues with fire, water, or mold damage – don’t wait to call us at SERVPRO of NW Portland.

Deodorizing your property after a fire damage

10/9/2019 (Permalink)

SERVPRO of Northwest Portland is an expert on restoring properties after fire damage. The first thing you think of is cleaning the debris, soot, and char damage – but the damage that can linger the longest is the smell. This is why a huge part of our restoration process after a fire is deodorization.

There are a few ways we can do this. For textiles and clothing, we have two large commercial washing machines that can deep clean large loads. If textiles still need odors removed after washing, we have what we call an “Ozone room.” An Ozone room is a containment area where contents can be stored over night where they will be deodorized using an unstable oxygen molecule. Ozone is able to destroy odor particles in materials through oxidation, and works wonders for organic odors and fire odors. It takes time to work, and must be set to operate when no persons are around.

Since SERVPRO of Northwest Portland has moved to our new 64,000 square foot warehouse in the St. John’s neighborhood in Portland, we are building an even bigger Ozone Room. This enables our SERVPRO to be able to take on any size fire damage. If you ever find yourself in the aftermath of a fire incident, no matter the size, call SERVPRO of Northwest Portland to handle your restoration needs.

SERVPRO of NW Portland can take on any commercial loss

10/8/2019 (Permalink)

Two generators sit on trailers, one large desiccant sits on a trailer with tubing connected to a commercial building. A SERVPRO technician sets up two trailer mounted generators to power lines that feed into the building, as well as to the desiccant (middle).

When a large, commercial loss occurs in the Portland area, there are many moving parts that can complicate the restoration. As a Large Loss Certified SERVPRO Franchise, SERVPRO of Northwest Portland is equipped to handle these complications. We have the necessary experience, warehouse space, and equipment to restore a large commercial space to preloss condition.

After the property has been tested for asbestos and lead, workers can begin to remove debris and demolish ruined structures. Crews will extract any sitting water where it is needed, and set up drying equipment around the property.

One crucial piece of equipment necessary when taking on a commercial loss is a trailer mounted desiccant. A desiccant is a large scale dehumidifier that can extract up to 295 gallons of moisture per day. Using a trailer mounted generator to power the desiccant, SERVPRO is able to dehumidify and dry out a commercial property in a reasonable amount of time.

Fall showers can brings unexpected water damage

9/12/2019 (Permalink)

Some of us may be excited about the change in weather as we enter into the fall season, but it’s important to remember that the potential for water damage in your home increases with the increase in precipitation.

Here at SERVPRO of Northwest Portland, we are always ready when a disaster occurs in your home or office. We have experienced crews who will assist you in answering questions, communicating pertinent information to you and your insurance, and who will get you back to your life as soon as possible.

As we enter into the next season, with winter on the horizon, keep SERVPRO of Northwest Portland in mind. If you find yourself with water damage in your home or business, call us right away so that we can prevent secondary damage from occurring and costing you more money. 503-684-5829

Water: even a little can cause a lot of damage to your Portland property

9/5/2019 (Permalink)

A House flooded and homeowner walking with SERVPRO Professional Treat every water damage like a flood to prevent secondary damage to your property. Call SERVPRO of NW Portland to schedule service now.

Any amount of unexpected water can cause a lot of damage, fast. SERVPRO of NW Portland receives calls from customers who have had water damage in their home or office every day, and we are often told that the water has only affected a small area.

However, more often than not, what the property owner believes is a small amount of water can turn out to be larger than anticpated. This is because water damage isn’t always so easily visible. Water runs across and down easily, and it does not stay put in one area, or where the water loss originally occurred.


SERVPRO of NW Portland is ready to deal with your water damage emergency whether it’s day or night. When water causes damages in your home or office, we are ready to respond 24 hours a day, 365 days a year. Not only are we ready to help, but we are also ready to answer your call. When you call, no matter the time or day, you will speak with a trained professional who will take down your information and assure that your water loss is handled. (503) 684-5829

Does your Portland area home have a Fire Evacuation plan in place?

9/5/2019 (Permalink)

A fire escaping through a home's chimney. Always be prepared for a fire in your home.

This month, SERVPRO of NW Portland’s Sales and Marketing team taught a class called “Property Fire Damage Restoration for Loss Control” as a continuing education course for insurance agents in the local Portland area. During that class, we found that majority of homeowners and renters have an idea on what they would do if a fire occurs, but many of them do not have an actual plan. As Fire Restoration Professionals, we believe it is important to take a few minutes to visualize and formulate a Fire Evacuation Plan to be prepared for the worst case scenario.

An evacuation plan would include:

  • Be ready to report fire to emergency responders.
  • Be aware of emergency exits – always have at least two ways out, including windows and doors.
  • Check smoke alarms – ensure that they are properly placed and working.
  • Involve children in planning – consider having your children help create a fire evacuation plan.
  • Choose a meeting spot – decide a meeting place near the property, such as a neighbor’s house, mailbox, or stop sign, where residents can meet at after evacuating. Agree to not go back in the house after you leave.
  • Practice and review the plan regularly.

 You can be one step ahead when the unexpected may occur. After the fire is out, reach out to your local SERVPRO to mitigate and restore you home!

 “By failing to prepare, you are preparing to fail.” – Benjamin Franklin

Keep your Portland Business open after water or fire damage strikes

9/5/2019 (Permalink)

September is National Preparedness Month and we here at SERVPRO of NW Portland are committed to making sure that you are prepared and ready should disaster strike your home or business in the Portland Area. Nearly 50% of businesses do not reopen after disasters and we don’t want you to be part of that statistic.

As a customer you have the right to choose who helps with your fire, water, or mold damage clean up. SERVPRO of NW Portland has been a long time trusted restoration professional in the Portland area. We understand that when disaster strikes your business, it can overwhelm your day-to-day operations. This is why we’re “Faster to Any Size Disaster.” Our well trained crews will work with you and your insurance company to take care of the documentation and record keeping to ensure that the claim will go smoothly so that you can get back to work.

If you find your business affected by a fire, water, or mold damage incident – don’t hesitate to call SERVPRO of NW Portland at (503) 684-5829.

Prepare for power outages during Portland storm seasons

9/5/2019 (Permalink)

The American Red Cross encourages that each household and car have a preparedness kit, but sadly only 51.5% of US homes reportedly have an emergency kit ready. Here at SERVPRO of NW Portland, we’re passionate about preparedness. As we head into the 2019 storm season, we recommend homes and businesses prepare power outage kits for the instance they find themselves without power.

Kits should include things like water, canned food, a can opener, flashlights and batteries. Food and water rations should be enough for each person in your household or place of business for 5 days.

To start a power outage kit, grab an old backpack or duffle and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, list of emergency phone numbers including family and friends and a first aid kit.

September is National Preparedness month, and SERVPRO of NW Portland recommends that individuals explore our blogs to learn more on how to prepare for disaster.

Should disaster, like water damage from a dishwasher leak or pipe break, affect your home, call SERVPRO of NW Portland today at 503-684-5829.

Is your Portland property prepared for disaster?

8/5/2019 (Permalink)

SERVPRO of Northwest Portland is a 24/7 emergency service provider. When fire, water, or mold damage affects your home or business, our crews respond promptly to restore your property to preloss condition. But what can you do to prepare for property damage?

SERVPRO of Northwest Portland is committed to providing our community with resources to prepare for disaster. One way we help facilitate preparedness is through our Emergency Ready Profile, or an ERP. Whether you own a home, a business, or both – our ERP preparedness folder gathers important information, resources, and photos that are tailored to you and your property, which can be crucial when responding to a restoration emergency.

No one plans on a disaster, but you can plan to be “Ready for whatever happens.” Our ERP service is at no cost to you, and includes a walkthrough of your property with one of our restoration professionals. When as many as 50% of businesses close down following a disaster, are you prepared to beat those odds? Let SERVPRO of Northwest Portland help!

Partnering with Portland Area Property Managers

3/11/2019 (Permalink)

Property Managers have enough on their plate. We can help share some of the load.

As a property manager, it is your job to ensure the safety and comfort of your tenants. Your job requires you to wear many “hats” and in the course of your working day, you may act as an accountant, a maintenance technician and sometimes a referee! Your job is to direct the workflow around your properties to keep them in good working order. This means you will partner with many service providers, such as a plumber, a handyman and an electrician. One of the many partners that should be on your speed dial is an emergency restoration service provider.

SERVPRO of Northwest Portland

Our franchise has worked with countless property managers and their tenants during a time of crisis. Our crew is highly trained and IICRC certified to handle fire, water and even sewage back up. Got mold? We got you covered. Our warehouse is fully stocked with the latest cutting edge equipment and the RIGHT tools for the specific job.

Managing a multi-unit property gives you quite enough to worry about. You are responsible for daily upkeep around the property, as well as insuring you are following all applicable codes and regulations. Regardless of if you manage apartment complexes, luxury condos or even commercial office buildings, you will eventually need our assistance, and we will always be there, 24/7, to provide the help you need, when you need it most.

SERVPRO of Northwest Portland prides itself in providing the highest quality service in the industry for the best value. Our crew and project managers are trained to pay attention to the details when they are surveying your property. We will come up with the best plan for your situation, every time.

In addition to our outstanding service and reputation, we can help you put a customized Emergency READY Profile into place can that can make the all the difference when it counts the most. Did you know that SERVPRO of Northwest Portland can help you put together an ERP free of charge?

Contact us today to find out more about scheduling an appointment at your property with one of our qualified representatives. This complimentary assessment of your building will help you and your staff save crucial time in the event of an emergency and establish us as your fire and water mitigation provider. 503-283-3658