Recent Posts

Prepare for Portland Fall Rain Storms

11/22/2019 (Permalink)

As the Portland Metro area approaches winter weather, it’s important to be aware of the flood and storm risks that could affect your home or business. If you suspect that your home or flood could be exposed to high levels of water due to storms, here are some tips to prepare your property to minimize damage.

First, ensure that crucial utilities are elevated to avoid water damage. This would include furnaces, water heaters, and electric panels.

If necessary, install “check valves” in sewer traps to prevent flood water from backing up into the drains of your home or business.

Seal walls in basements with waterproofing compounds to help avoid seepage. 

If water does flood your Portland home or business during a storm, disconnect electrical appliances if it is safe, and do not touch electrical equipment if you are wet or standing in water.

If water enters your Portland home or business, make sure to call SERVPRO of Northwest Portland as soon as possible to prevent secondary damage. As experts in water damage, we can assist you in putting your life back together after storm damage.

Water Coming Through My Ceiling in My Portland Home

11/1/2019 (Permalink)

Have you ever tried getting a hold of an “Emergency” contractor outside of the Monday- Friday 9-5? How did that work out? 

SERVPRO of Northwest Portland is a 24 hour emergency service company, 7 days a week, 365 days a year. When disaster strikes, even at 2 am, your call will be answered. Our crews are trained and equipped to help you when disaster strikes, no matter the size of your loss. 

Concerned about your personal property? Rest assured that our contents department will be able to salvage and restore as much of your damaged property as possible. To see examples of restored personal property, visit our “Why SERVPRO” tab above and click “Before/After Photos.”

So if disaster should ever strike your home, make sure to remember to call SERVPRO of Northwest Portland at 503-283-3658

To learn more about who we are as a Family Owned Small Business, click the “About Us” tab above.

SERVPRO shares tips on how to prepare your home for winter.

10/25/2019 (Permalink)

Snow covers residential street, piles up in front of residential home. Prepare for Portland Winter Storms by planning for freezing weather. Call SERVPRO of Northwest Portland if you see water damage!

Winter is just around the corner for Portland Area homes. Whether you are in an apartment or a single family home, it’s important to take steps to prepare your dwelling for the freezing weather that occurs after a winter storm. Here are some tips to consider for this Portland Winter, provided by your friendly Restoration Professionals here at SERVPRO of Northwest Portland.

Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes, and can help prevent complications from freezing temperatures. 

Keep a slow trickle of water flowing through faucets in your home - especially if the pipes for the faucets runt through unheated or uninsulated areas of your home. Consider shutting outdoor faucets off completely. Search in basements and crawl spaces to find the shut off values for outdoor faucets.

As freezing temperatures grow colder, ensure gutters are clean and secure. Leaves and debris accumulate, causing a damning effect on gutters, which could lead to roof problems and water damage.

Armed with these tips, you are able to lower your chances of experiencing a water damage occurring in your home due to freezing temperatures and winter weather. Keep an eye on weather reports in the Portland Area as we head further into fall, and call SERVPRO of Northwest Portland immediately if you know you’ve had a water loss.

Being safe on a Portland commercial loss is critical

10/9/2019 (Permalink)

Project Manager speaks with group of workers in safety vests SERVPRO Project Manager, Josh Laulile, leads a safety meeting at a commercial loss job site.

Here at SERVPRO of Northwest Portland, job safety is a top concern. When it comes to restoring a large, commercial property after a fire or water damage, making sure our crew and vendors are safe while on the job in important.

When our team takes on a commercial loss, there are key safety precautions we take. Since commercial jobs require larger crews, conducting morning safety meetings on a daily basis is crucial. It’s imperative that each person on the site wear proper Personal Protective Equipment (PPE), even if they are visiting and not necessarily working. Proper PPE for a large, commercial job site included work boots, face mask or respirator if necessary, safety glasses, a hard hat and a reflective safety vest.

In the photo to the right, you can see our Project Manager Josh Laulile leading a safety meeting to a crew of workers ready to restore a property to its preloss condition. SERVPRO of Northwest Portland is ready for any size disaster, and you can rest assured that our restoration professionals can handle your loss properly. If you have any issues with fire, water, or mold damage – don’t wait to call us at SERVPRO of NW Portland.

Deodorizing your property after a fire damage

10/9/2019 (Permalink)

SERVPRO of Northwest Portland is an expert on restoring properties after fire damage. The first thing you think of is cleaning the debris, soot, and char damage – but the damage that can linger the longest is the smell. This is why a huge part of our restoration process after a fire is deodorization.

There are a few ways we can do this. For textiles and clothing, we have two large commercial washing machines that can deep clean large loads. If textiles still need odors removed after washing, we have what we call an “Ozone room.” An Ozone room is a containment area where contents can be stored over night where they will be deodorized using an unstable oxygen molecule. Ozone is able to destroy odor particles in materials through oxidation, and works wonders for organic odors and fire odors. It takes time to work, and must be set to operate when no persons are around.

Since SERVPRO of Northwest Portland has moved to our new 64,000 square foot warehouse in the St. John’s neighborhood in Portland, we are building an even bigger Ozone Room. This enables our SERVPRO to be able to take on any size fire damage. If you ever find yourself in the aftermath of a fire incident, no matter the size, call SERVPRO of Northwest Portland to handle your restoration needs.

SERVPRO of NW Portland can take on any commercial loss

10/8/2019 (Permalink)

Two generators sit on trailers, one large desiccant sits on a trailer with tubing connected to a commercial building. A SERVPRO technician sets up two trailer mounted generators to power lines that feed into the building, as well as to the desiccant (middle).

When a large, commercial loss occurs in the Portland area, there are many moving parts that can complicate the restoration. As a Large Loss Certified SERVPRO Franchise, SERVPRO of Northwest Portland is equipped to handle these complications. We have the necessary experience, warehouse space, and equipment to restore a large commercial space to preloss condition.

After the property has been tested for asbestos and lead, workers can begin to remove debris and demolish ruined structures. Crews will extract any sitting water where it is needed, and set up drying equipment around the property.

One crucial piece of equipment necessary when taking on a commercial loss is a trailer mounted desiccant. A desiccant is a large scale dehumidifier that can extract up to 295 gallons of moisture per day. Using a trailer mounted generator to power the desiccant, SERVPRO is able to dehumidify and dry out a commercial property in a reasonable amount of time.

Fall showers can brings unexpected water damage

9/12/2019 (Permalink)

Some of us may be excited about the change in weather as we enter into the fall season, but it’s important to remember that the potential for water damage in your home increases with the increase in precipitation.

Here at SERVPRO of Northwest Portland, we are always ready when a disaster occurs in your home or office. We have experienced crews who will assist you in answering questions, communicating pertinent information to you and your insurance, and who will get you back to your life as soon as possible.

As we enter into the next season, with winter on the horizon, keep SERVPRO of Northwest Portland in mind. If you find yourself with water damage in your home or business, call us right away so that we can prevent secondary damage from occurring and costing you more money. 503-684-5829

Water: even a little can cause a lot of damage to your Portland property

9/5/2019 (Permalink)

A House flooded and homeowner walking with SERVPRO Professional Treat every water damage like a flood to prevent secondary damage to your property. Call SERVPRO of NW Portland to schedule service now.

Any amount of unexpected water can cause a lot of damage, fast. SERVPRO of NW Portland receives calls from customers who have had water damage in their home or office every day, and we are often told that the water has only affected a small area.

However, more often than not, what the property owner believes is a small amount of water can turn out to be larger than anticpated. This is because water damage isn’t always so easily visible. Water runs across and down easily, and it does not stay put in one area, or where the water loss originally occurred.


SERVPRO of NW Portland is ready to deal with your water damage emergency whether it’s day or night. When water causes damages in your home or office, we are ready to respond 24 hours a day, 365 days a year. Not only are we ready to help, but we are also ready to answer your call. When you call, no matter the time or day, you will speak with a trained professional who will take down your information and assure that your water loss is handled. (503) 684-5829

Does your Portland area home have a Fire Evacuation plan in place?

9/5/2019 (Permalink)

A fire escaping through a home's chimney. Always be prepared for a fire in your home.

This month, SERVPRO of NW Portland’s Sales and Marketing team taught a class called “Property Fire Damage Restoration for Loss Control” as a continuing education course for insurance agents in the local Portland area. During that class, we found that majority of homeowners and renters have an idea on what they would do if a fire occurs, but many of them do not have an actual plan. As Fire Restoration Professionals, we believe it is important to take a few minutes to visualize and formulate a Fire Evacuation Plan to be prepared for the worst case scenario.

An evacuation plan would include:

  • Be ready to report fire to emergency responders.
  • Be aware of emergency exits – always have at least two ways out, including windows and doors.
  • Check smoke alarms – ensure that they are properly placed and working.
  • Involve children in planning – consider having your children help create a fire evacuation plan.
  • Choose a meeting spot – decide a meeting place near the property, such as a neighbor’s house, mailbox, or stop sign, where residents can meet at after evacuating. Agree to not go back in the house after you leave.
  • Practice and review the plan regularly.

 You can be one step ahead when the unexpected may occur. After the fire is out, reach out to your local SERVPRO to mitigate and restore you home!

 “By failing to prepare, you are preparing to fail.” – Benjamin Franklin

Keep your Portland Business open after water or fire damage strikes

9/5/2019 (Permalink)

September is National Preparedness Month and we here at SERVPRO of NW Portland are committed to making sure that you are prepared and ready should disaster strike your home or business in the Portland Area. Nearly 50% of businesses do not reopen after disasters and we don’t want you to be part of that statistic.

As a customer you have the right to choose who helps with your fire, water, or mold damage clean up. SERVPRO of NW Portland has been a long time trusted restoration professional in the Portland area. We understand that when disaster strikes your business, it can overwhelm your day-to-day operations. This is why we’re “Faster to Any Size Disaster.” Our well trained crews will work with you and your insurance company to take care of the documentation and record keeping to ensure that the claim will go smoothly so that you can get back to work.

If you find your business affected by a fire, water, or mold damage incident – don’t hesitate to call SERVPRO of NW Portland at (503) 684-5829.