Recent Posts

Stay safe during winter weather in the Portland Area

1/14/2020 (Permalink)

Cloud graphic with snowflakes, text reads the risks of ice and snow Be READY to call us at 503-SERVPRO if you experience snow or ice property damage!

STOP! If you have water damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

The Portland Metro Area experienced an “Atmospheric River” in the recent month, and now our area is anticipating a snowfall in the coming week. As we head into the coldest part of our winter season, now is the perfect time to check that you, your family, and your home is prepared for serious winter weather. 

Be aware that heavy snow storms and winter weather can:

  • Last a few hours or several days;
  • Knock out heat, power, and communication services; and
  • Place older adults, young children, and sick individuals at greater risk.

You can prepare NOW for winter weather to help manage the risks that come with it. 

  • Consider signing up to receive emergency alerts from The Emergency Alert System (EAS) and listening to the National Oceanic and Atmospheric Administration (NOAA) Weather Radio.
  • Gather supplies in case you need to stay home for several days without power. Do not forget the needs of pets.
  • Create an emergency supply kit for your car. Include jumper cables, sand, a flashlight, warm clothes, blankets, bottled water, and non-perishable snacks. Keep the gas tank full.

If your home or business ends up sustaining damage from winter weather, call SERVPRO of Northwest Portland as soon as possible - we can help you get your property restored to preloss condition. Don’t wait to mitigate - call us as soon as you see storm damage on your property: 503-283-3658.

Sources: Ready.Gov, The American Red Cross

Understanding fire: What to know if fire occurs in your Portland home or business

1/13/2020 (Permalink)

flame icon sitting inside frame with text that says understanding fire Call SERVPRO of Northwest Portland NOW at 503-SERVPRO.

STOP! If you have fire or smoke damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

Here at SERVPRO of Northwest Portland, our thoughts are with Australia as they work to contain the bushfires sweeping their country. We understand the devastation of wildfires, having traveled to California in recent years to assist families and businesses recover from them. We also understand the devastation and the struggle of trying to build your life back up after your home or business sustains fire damage. 

Preparedness advocacy is a large part of what we do here at SERVPRO, and in light of the recent coverage of the fires in Australia, we wanted to share crucial information to remember if your home or business ever experiences a fire.

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room Temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin. 
  • Fire is DARK! Fire starts brights, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio. 

SERVPRO of Northwest Portland will be sharing more helpful information regarding the dangers of fires to residential homes and businesses in the coming weeks. Stay tuned for further information on how to prepare, respond, and rebuild after a fire. If you have smoke or fire damage in your home or business, call SERVPRO NOW at 503-283-3658.

Sources: Ready.Gov, The American Red Cross

Prepare your home or business for winter weather

1/10/2020 (Permalink)

Clouds hang over house and snowflakes fall, graphic reads Prepare your home or business for winter Call 503-SERVPRO if you experience water or storm damage this winter.

STOP! If you have water damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

Winter weather brings freezing temperatures, and the Portland Metro Area is anticipating snowy conditions. Ensure your home or business is prepared by reading the tips below.

  • Drain water from the swimming pool and water sprinkler supply lines. Do NOT put antifreeze in these lines unless directed; antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces, if needed. Insulation will maintain higher temperatures in these areas.
  • Ensure that areas where water supply lines are located are insulated enough. Consider leaving kitchen and bathroom sink cabinet doors open and dripping over night if you think they risk being frozen.
  • Consider installing specific products made to insulate water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes - even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.

If you will be going away during cold weather, leave the heat on in your home set to a temperature no lower than 55 degrees Fahrenheit. Temporarily suspend the use of lower nighttime thermostat temperatures to lower the risk of frozen pipes.

If your home or business ends up sustaining damage from winter weather, call SERVPRO of Northwest Portland as soon as possible - we can help you get your property restored to preloss condition. Don’t wait to mitigate - call us as soon as you see storm damage on your property: 503-283-3658.

Sources: Ready.Gov, The American Red Cross

Portland Homeowners: 5 tips to prevent costly water damage from frozen pipes

1/10/2020 (Permalink)

graphic of a pipe cracking and a water droplet falling. Words five tips for frozen pipes typed over image Call 503-SERVPRO if you experience water damage from frozen pipes!

STOP! If you have water damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

A frozen pipe bursting is a terrible ordeal to come home to, but did you know your pipe could still be frozen without bursting? The following five tips can help you identify and thaw frozen pipes if you ever find them in your home or business.

  1. If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  2. Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  3. Apply heat to the section of the pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device. 
  4. Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  5. Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Be prepared for water damage before it happens! Call SERVPRO of Northwest Portland at 503-283-3658 for any questions, and don’t hesitate to mitigate the damage the minute you see it!

Sources: Ready.Gov, The American Red Cross

Prepare for Portland Fall Rain Storms

11/22/2019 (Permalink)

As the Portland Metro area approaches winter weather, it’s important to be aware of the flood and storm risks that could affect your home or business. If you suspect that your home or flood could be exposed to high levels of water due to storms, here are some tips to prepare your property to minimize damage.

First, ensure that crucial utilities are elevated to avoid water damage. This would include furnaces, water heaters, and electric panels.

If necessary, install “check valves” in sewer traps to prevent flood water from backing up into the drains of your home or business.

Seal walls in basements with waterproofing compounds to help avoid seepage. 

If water does flood your Portland home or business during a storm, disconnect electrical appliances if it is safe, and do not touch electrical equipment if you are wet or standing in water.

If water enters your Portland home or business, make sure to call SERVPRO of Northwest Portland as soon as possible to prevent secondary damage. As experts in water damage, we can assist you in putting your life back together after storm damage.

Water Coming Through My Ceiling in My Portland Home

11/1/2019 (Permalink)

Have you ever tried getting a hold of an “Emergency” contractor outside of the Monday- Friday 9-5? How did that work out? 

SERVPRO of Northwest Portland is a 24 hour emergency service company, 7 days a week, 365 days a year. When disaster strikes, even at 2 am, your call will be answered. Our crews are trained and equipped to help you when disaster strikes, no matter the size of your loss. 

Concerned about your personal property? Rest assured that our contents department will be able to salvage and restore as much of your damaged property as possible. To see examples of restored personal property, visit our “Why SERVPRO” tab above and click “Before/After Photos.”

So if disaster should ever strike your home, make sure to remember to call SERVPRO of Northwest Portland at 503-283-3658

To learn more about who we are as a Family Owned Small Business, click the “About Us” tab above.

SERVPRO shares tips on how to prepare your home for winter.

10/25/2019 (Permalink)

Snow covers residential street, piles up in front of residential home. Prepare for Portland Winter Storms by planning for freezing weather. Call SERVPRO of Northwest Portland if you see water damage!

Winter is just around the corner for Portland Area homes. Whether you are in an apartment or a single family home, it’s important to take steps to prepare your dwelling for the freezing weather that occurs after a winter storm. Here are some tips to consider for this Portland Winter, provided by your friendly Restoration Professionals here at SERVPRO of Northwest Portland.

Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes, and can help prevent complications from freezing temperatures. 

Keep a slow trickle of water flowing through faucets in your home - especially if the pipes for the faucets runt through unheated or uninsulated areas of your home. Consider shutting outdoor faucets off completely. Search in basements and crawl spaces to find the shut off values for outdoor faucets.

As freezing temperatures grow colder, ensure gutters are clean and secure. Leaves and debris accumulate, causing a damning effect on gutters, which could lead to roof problems and water damage.

Armed with these tips, you are able to lower your chances of experiencing a water damage occurring in your home due to freezing temperatures and winter weather. Keep an eye on weather reports in the Portland Area as we head further into fall, and call SERVPRO of Northwest Portland immediately if you know you’ve had a water loss.

Being safe on a Portland commercial loss is critical

10/9/2019 (Permalink)

Project Manager speaks with group of workers in safety vests SERVPRO Project Manager, Josh Laulile, leads a safety meeting at a commercial loss job site.

Here at SERVPRO of Northwest Portland, job safety is a top concern. When it comes to restoring a large, commercial property after a fire or water damage, making sure our crew and vendors are safe while on the job in important.

When our team takes on a commercial loss, there are key safety precautions we take. Since commercial jobs require larger crews, conducting morning safety meetings on a daily basis is crucial. It’s imperative that each person on the site wear proper Personal Protective Equipment (PPE), even if they are visiting and not necessarily working. Proper PPE for a large, commercial job site included work boots, face mask or respirator if necessary, safety glasses, a hard hat and a reflective safety vest.

In the photo to the right, you can see our Project Manager Josh Laulile leading a safety meeting to a crew of workers ready to restore a property to its preloss condition. SERVPRO of Northwest Portland is ready for any size disaster, and you can rest assured that our restoration professionals can handle your loss properly. If you have any issues with fire, water, or mold damage – don’t wait to call us at SERVPRO of NW Portland.

Deodorizing your property after a fire damage

10/9/2019 (Permalink)

SERVPRO of Northwest Portland is an expert on restoring properties after fire damage. The first thing you think of is cleaning the debris, soot, and char damage – but the damage that can linger the longest is the smell. This is why a huge part of our restoration process after a fire is deodorization.

There are a few ways we can do this. For textiles and clothing, we have two large commercial washing machines that can deep clean large loads. If textiles still need odors removed after washing, we have what we call an “Ozone room.” An Ozone room is a containment area where contents can be stored over night where they will be deodorized using an unstable oxygen molecule. Ozone is able to destroy odor particles in materials through oxidation, and works wonders for organic odors and fire odors. It takes time to work, and must be set to operate when no persons are around.

Since SERVPRO of Northwest Portland has moved to our new 64,000 square foot warehouse in the St. John’s neighborhood in Portland, we are building an even bigger Ozone Room. This enables our SERVPRO to be able to take on any size fire damage. If you ever find yourself in the aftermath of a fire incident, no matter the size, call SERVPRO of Northwest Portland to handle your restoration needs.

SERVPRO of NW Portland can take on any commercial loss

10/8/2019 (Permalink)

Two generators sit on trailers, one large desiccant sits on a trailer with tubing connected to a commercial building. A SERVPRO technician sets up two trailer mounted generators to power lines that feed into the building, as well as to the desiccant (middle).

When a large, commercial loss occurs in the Portland area, there are many moving parts that can complicate the restoration. As a Large Loss Certified SERVPRO Franchise, SERVPRO of Northwest Portland is equipped to handle these complications. We have the necessary experience, warehouse space, and equipment to restore a large commercial space to preloss condition.

After the property has been tested for asbestos and lead, workers can begin to remove debris and demolish ruined structures. Crews will extract any sitting water where it is needed, and set up drying equipment around the property.

One crucial piece of equipment necessary when taking on a commercial loss is a trailer mounted desiccant. A desiccant is a large scale dehumidifier that can extract up to 295 gallons of moisture per day. Using a trailer mounted generator to power the desiccant, SERVPRO is able to dehumidify and dry out a commercial property in a reasonable amount of time.