Recent Posts

SERVPRO of NW Portland is READY For Storm Season!

11/20/2018 (Permalink)

Storm Damage SERVPRO of NW Portland is READY For Storm Season! The wet season is upon us, and SERVPRO of NW Portland is ready!

SERVPRO of NW Portland is a storm and flood restoration juggernaut! Our staff is highly trained and IICRC certified to handle the stormy and wet weather common to the Pacific Northwest. Our warehouse is stocked with state of the art equipment and we are fully prepared to bring your home or business back to a preloss condition following storm damage.


It’s not just a catch phrase! As a locally owned and operated business, we are prepared to respond quickly and expediently with the right tools and knowledge to get the job done FAST. After a heavy rain storm, a quick response is CRITICAL to minimizing potential secondary damages and costs to your Portland home or business.


In Multnomah County, a storm disaster can strike at any time. Our team of professionals is poised and ready to assess the damage and measure our resources to tackle a large storm or water loss. Our national affiliation enables us to draw from a network of over 1700 SERVPRO franchises across the country. Our DISASER RECOVERY TEAMS are renowned throughout the restoration industry and are located strategically across the entire United States.

If your home or business ever suffers from storm damage, take the guesswork out of the equation and call the experts with a proven track record to get the job done right. Call SERVPRO of NW Portland. We are available 24/7 and are ready for any disaster at any time. 503-283-3658  

Detecting Mold In Your Portland Home

11/13/2018 (Permalink)

Mold Remediation Detecting Mold In Your Portland Home If you find mold in your Portland home, call us today for a consultation. 503-283-3658

Mold is a quiet nuisance. It creeps in hidden areas such as crawl spaces, basements and below carpets in damp areas. It is often hard to distinguish mold allergies from common cold symptoms. Mold can be very troublesome for homeowners and adversely affect the health of the home’s residents and lower the value of the home.

It is important to be able to detect and recognize mold in your home. Knowing how to recognize if mold is a problem in your home is the first step to implementing an effective mold remediation plan.


The smell of mold is very distinctive. It has a very intense musty, dirty and earthy sent. If you find yourself opening your windows often to alleviate this smell, then you may have a mold problem.


Mold comes in many varieties and there are many different species of mold. It can appear as black spots, grey dust or white and thread-like in areas that have remained excessively damp for long periods of time. If you are unsure of what you are looking at and if it is mold or not, you may want to call in a professional to perform an inspection just to make sure. When you family’s health is at stake, it is always better to error on the side of caution.

Remediation & Removal

Once you have established that you definitely have a mold problem in your home, it’s time to find a professional mold remediation service. SERVPRO of NW Portland is a highly reputable mold remediation resource for the Portland area. We are trained mold damage specialists who get started quickly to get your home back to normal, with specific training and certifications to handle your restoration needs. Call us today for a consultation. 503-283-3658

Pre Vacation Water Disaster Preparedness

10/30/2018 (Permalink)

Water Damage Pre Vacation Water Disaster Preparedness If you ever come home from vacation to find your home flooded, call us immediately! 503-283-3658

With the holiday season upon us, many folks are making travel plans and preparing to visit friends and family around the country.

While you are away on vacation, the last thing you want to worry about is water damage to your home. Unfortunately, a water loss can strike at any time, whether or not you are present for it. Here are a few tips you can use to minimize the potential of water damage to your home whilst away.  

Quick pre-departure home inspection

After you have bought your plane tickets and packed your luggage, make sure to do a quick inspection around your home for potential problematic areas. Have a look at the pipes under your sinks, look for any issues with your water heater or furnace, inspect the supply lines that connect your major appliances and check the gutters and roof for any leaks, blockages or abnormalities.

This quick step can greatly reduce the potential for damage while you are away and give you peace of mind in the process.

Turn off the water main

An easy way to insure that you have no water related issues while you are away is to simply turn the water main off. It may be days before someone discovers standing water in their home, and turning off the water main on the way out the door will eliminate the potential to find unwanted surprises when they return.

Hire a house sitter

It’s always a good idea to have a trusted friend, family member or neighbor keep an eye on your home while you are away. Even better if they can stop in once or twice a day to make sure everything is in order. Make sure that whoever you choose receives adequate instructions and emergency contact information.

Nobody wants to return to their home after a fun vacation to find water damage, but sometimes, despite best efforts, they can still happen.

If you do return from your vacation to find water damage in your home, stay calm and contact a reputable water restoration contractor such as SERVPRO of NW Portland immediately. The longer you wait, the more there is a chance for secondary damage.  

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. We use advanced water removal and drying equipment and implement scientific drying principles to get your property dried quickly. If you have experienced a water related disaster in your Portland home, call us today. 503-283-3658

Tips to Mitigate Storm Damage from Structural Defects

10/24/2018 (Permalink)

Storm Damage Tips to Mitigate Storm Damage from Structural Defects If you live in Portland, a storm is ALWAYS brewing. Are you and your family ready?

Storms that dump many inches of rain over the period of just a few hours expose your home to the risk of severe flooding inside your foundation. The causes of these storm-related outcomes focus on the condition and capacity of gutter and downspout systems as well as the possibility of seepage because of the supersaturated ground. Our crews train extensively to respond to these types of conditions, ready to turn back the clock and return your Portland house to you “Like it never even happened.” 
Several days of incessant rains soak the ground surrounding your house. The water finds nowhere to go but through the cinder blocks into your foundation. As the pounding rain rolls off the roof into your gutters, it spills over, sending torrents of water over the edge of your foundation. We have answers to the flood damage afflicting your Portland home, dilemma, and you can almost guarantee yourself a better result if you call for our services immediately without trying to manage the influx of water by yourself. 
Our team ascertains if it is safe to work in the flooded basement, and we begin pumping out the water. We hit the ground running even if the power in your home is unavailable to use because of our powerful truck mounted submersible pumps and water extractors. Once the water level reduces, SERVPRO team members assess the condition of any mechanical systems and determine whether stored items or furnishings sustained flood damage. Cinder block walls are notorious for holding water within interior cells. Sophisticated scanning techniques find pockets of water, and we drill through mortar joints to release it. Air movers and dehumidifiers begin the process of drying the walls and floors. 
SERVPRO does not leave you high and dry after completion of the job. We consult with you about the reasons for this destructive event. Water incursions through the walls of your foundation signal that the grading around your home may need review. Poorly performing gutters and downspouts may need an upgrade. We also work you through the insurance claim process as storm related flooding frequently is a covered instance. 
SERVPRO of Northwest Portland is poised to perform when you call (503) 283-3658. No disaster is too big or too small for our professionals to lend their training and experience to meet your needs in Portland, St Johns, or even Concordia.

Home Mold Prevention

10/17/2018 (Permalink)

Mold Remediation Home Mold Prevention By the time you notice mold in your home, it may be time to give us a call. 503-283-3658

Portland, Oregon is known for their wet winters, and where there is moisture, there is a potential for mold. Mold can be stopped from growing when it is deprived of warmth and food, but existing mold will remain dormant until it gets adequate warmth, moisture and food. Mold has the ability to withstand far cooler temperatures than is maintained in a home in the wintertime.

When water freezes it expands and can cause cracks in your home and allow water to get into the walls of your home. This additional moisture can instigate mold that may not even be detectable until it’s too late.

Running a heating system can cause the interior of the home to become very dry. Some people combat this issue by implementing a humidifier. If you choose to use a humidifier, make certain that it does not create excessive moisture and that a humidity level of 40% or below is maintained.

Some possible airborne sources of mold can be removed with regular vacuuming and dusting. Attention should be paid to the bathroom and kitchen and areas where excessive moisture is a potential. In less than 24 hours, an unchecked damp area can spur on a full blown mold issue.

The use of area rugs over washable flooring instead of wall to wall carpeting in areas where moisture can become a problem is a good measure to take.  Additionally, it is a bad idea to install carpeting in a highly trafficked entryway, as wet boots and snow can permeate carpeting and become a breeding ground for mold.

Clothes and paper goods can be sources of food for mold. It’s never a good idea to store these items in damp areas like a basement, particularly near walls or on the floor.

Windows should be properly sealed. Warm air can consolidate on cool glass and permeate into cracks. Mold can form in spaces or cracks on your windows if they are not properly sealed.

Make certain that your gutters and downspouts are clean and in proper working order. The purpose of a gutter system is to divert water away from your home and its foundation. If water is being allowed to pool around your home’s foundation, consider extending your downspouts.

Bathrooms and kitchens utilize exhaust fans to vent moisture out of the area. These fans should NOT exhaust into an attic or crawlspace, as the trapped moisture can create mold. Check your exhaust fans and make sure they are properly ventilated.

Running a dehumidifier in your basement crawlspace is a good preventative measure to prevent mold, as is lining the exposed ground with waterproof polyethylene plastic.

If you discover that you have a mold problem in your home, or if you suspect one, SERVPRO of NW Portland can help. We are trained mold damage specialists with specific training and certifications to handle your restoration needs. We invest in the latest equipment to restore your home or business quickly and effectively. Call us today for a consultation. 503-283-3658

4 Steps To Fire Odor Removal

10/9/2018 (Permalink)

Fire Damage 4 Steps To Fire Odor Removal The smoke is gone, but the smell continues to linger. SERVPRO of NW Portland can help!

Have you recently had a small, non-emergency or life threatening fire in your Portland home? Maybe you had a minor kitchen fire mishap or perhaps a few of your decorative holiday lights sparked a little flame that you had to douse with water or maybe your clothes dryer malfunctioned. You managed to get the fire out with minimal damage, but now you are left with a persistent smoke smell throughout your home that just doesn’t want to go away. 

Every fire scenario has its own set of challenges contingent on the severity of the fire. The size and temperature of the fire will dictate how easily the smoke odor can be removed. Higher temperatures will cause the pores of the surrounding material to open up and absorb more odor. Proper post fire odor removal requires a battery of techniques that include cleaning, deodorizing and sealing the materials in question.  

Here are the 4 steps to removing odor after a fire:

Step 1- Removal and proper disposal of all burned and charred materials. If the materials remain, so will the smell. If some of the materials cannot be removed, such as structural members, a sealant will need to be applied to lock in the odors.

Step 2- Installation of air filtration device, equipped with a carbon activated system. HEPA filters are not adequate to remove smoke smell. Carbon filters are needed to absorb and trap the gasses and odors.

Step 3- Thoroughly clean all affected and surrounding areas. Wet cleaning or the use of water should be avoided at this stage. All soots and dust will need to be removed. A shop vac or comparable unit should be used in this stage. After the larger particles have been removed, a thorough dry- chem sponge (available at most hardware stores) cleaning should be done.

Step 4- Spray deodorizers throughout the affected area. The goal of this step is to penetrate the pores of the affected surfaces with a quality deodorizing agent. A product specifically designed for smoke damage should be employed during this step. Follow the instructions that come with the product. The product should be allowed to absorb into the affected area and do its job. When the chemical has had a chance to dry, you should be able to quickly assess the situation and see (smell?) if these steps were adequate to remove the unwelcome smell in your home. If the smell continues to linger, you may have a bigger problem than you anticipated. The fire may have burned hotter and more severely, causing the smell to get into harder to reach areas and structural members. A professional should be contacted. Your home may require a thermal fogging treatment.

For larger fires, or even a small fire that leaves a persistent and lingering smoke smell despite your best efforts to remove them, a reputable fire restoration contractor should be contacted. Here at SERVPRO of NW Portland, we see all sorts of fire disasters and our crew of experts are available 24/7 to address your particular fire related disaster. Call us today to schedule an appointment. We are always here to help. 503-283-3658   

Portland Area Contractors Can Benefit From Our Cleaning Services

10/2/2018 (Permalink)

Commercial Portland Area Contractors Can Benefit From Our Cleaning Services Got debris? Let SERVPRO of NW Portland take that off your 'to do' list so you and your company can stay busy!

The housing market in the Portland metro area is showing no signs of slowing and new construction has become a constant in the area. Many homeowners are remodeling or rebuilding and new housing is being created at a rapid rate in the city. Contractors have been benefiting greatly by the current state of the housing market in Portland.

Construction and remodeling projects create a lot of debris and the work area may be a dusty and dirty mess after the project has been completed. With everything else on their plate, thoroughly cleaning a job site may be the last thing a busy construction company needs to deal with. This is where SERVPRO of NW Portland can help.

This work can involve much more than cleaning. All debris, boxes, nails, tape and boxes need to be removed. Construction dust will need to be removed and all surfaces thoroughly cleaned. New appliances will then have their protective labels removed and stainless steel surfaces will be polished.

If you are a contractor with a busy schedule and places to go/ people to see, let SERVPRO of NW Portland take cleaning your jobsite off your ‘to do’ list. Give us a call today to discuss our construction cleaning services. 503-283-3658

How Rain Water Can Affect Your Home’s Foundation

9/11/2018 (Permalink)

Water Damage How Rain Water Can Affect Your Home’s Foundation Is your foundation safe from settling?

The Portland area sees a lot of precipitation, and when we get a call from a homeowner after major rainfall, we often see damaged foundations. It’s more than just a cosmetic issue or risks associated with mold. Water can affect the structural integrity of your home’s foundation. Here are a few ways how water can wreak havoc on your foundation.

Saturated Soil: Water can accumulate around your home and cause the surrounding soil to loosen, making it easier for water to penetrate into you home. One way to help combat this problem in your home is to make sure your gutters and downspouts are clean and in proper working order.

Erosion of Soil: Water that is not diverted away from your home may cause the supporting soil to erode away. This can cause your home to settle. This problem may take years to surface. Some subtle signs to look for are cracks in the drywall or plaster, leaning chimneys and uneven floors. In the aftermath of a flood, a thorough inspection by a qualified technician should be performed to insure that your home has not started to settle.

Buildup of Hydrostatic Pressure: Hydrostatic pressure occurs when the soil surrounding your foundation becomes oversaturated. This excessive pressure can cause the walls of your foundation to press inward and cause bowing and cracking. This can happen over time or suddenly after a heavy rain storm.

Generally speaking, homeowners rarely think about their home’s foundation until it has become noticeably damaged. By that time, it may already be too late and result in costly repairs that may have been diverted with some attention to detail and preventative maintenance. If you suspect that you home’s foundation has become compromised, call the experts at SERVPRO of NW Portland today to discuss your options. 503-283-3658

Why You Need a Professional Fire Restoration Company

9/5/2018 (Permalink)

Fire Damage Why You Need a Professional Fire Restoration Company Think twice before attempting to do the work of a fire restoration professional.

If your Portland home was recently involved in a fire, you may be hoping to handle the situation yourself to save some money and avoid costly repairs. Unfortunately, the variables and complexities involved with fire restoration may be a bit much for the layman. Below, we explore several reasons why it is in your best interest to hire a reputable fire restoration contractor such as SERVPRO of NW Portland.

Health & Safety

You may feel that you are free from danger after the flames have been extinguished. Unfortunately, this is not the case.

When plastic, textiles, rubber and finished wood burns, it creates soot that contains many toxic particulars.

Particles containing asbestos, tar, formaldehyde, ammonia and other harmful materials float through the air and are not always visible to the naked eye. Exposure to these materials should be avoided, as they can cause a number of health problems ranging from asthma all the way to bronchitis and cancer.

During the cleanup process, exposure to these particles are at its highest, but unless the area has been cleaned adequately by a professional, adverse health effects of the smoke can persist for years to come. It’s not worth the risk to you or your family.

Specialized Equipment Is Needed

Some rags and a bottle of degreaser is not adequate enough to clean up after a fire disaster. Soot cannot merely be wiped away. All surfaces will need to be deep cleaned to eliminate the health risks and caustic odors lingering throughout the area. Professional tools and knowledgeable technicians with proper training are needed to thoroughly and safely restore the area.

It is also of note that washing smoke damaged clothing and textiles in a standard consumer level washing machine can potentially cause more damage and leave unwanted odors in your machine. Dry cleaning is your best option if you wish to salvage clothing that has been in a fire.

You Could Unintentionally Dispose of Salvageable Items & Valuables

An untrained layman could potentially throw out items that appear to be beyond repair or restoration. SERVPRO of NW Portland utilizes advanced recovery techniques and employs a full time contents department dedicated to restoring damaged valuables after a fire disaster and has a state of the art facility outfitted with specialized equipment designed specifically for this purpose. In addition to restoring your salvageable items, the items deemed unsalvageable will be disposed of in a proper manor, minimizing unwanted health hazards.

The Process of Restoration is Complicated

Restoring your home or business to a preloss condition is not as straightforward as it initially appears. There are contents to salvage and dispose of, cleaning and abating and structural repair. Additionally, insurance claims will need to be navigated to decrease the financial impact of the damage. Efforts to save a buck by attempting this work yourself could potentially cost more money if salvageable items are disposed of and insurance claims are not properly handled. A trustworthy and reputable fire restoration contractor who is familiar with the ins and outs of the entire process of restoration is a far better option.

Contact SERVPRO of NW Portland Today

 After the fire trucks are gone, your Portland home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Northwest Portland has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (503) 283-3658

SERVPRO Techniques for Odor Removal After a Water Loss

9/5/2018 (Permalink)

Water Damage SERVPRO Techniques for Odor Removal After a Water Loss After Water Removal, SERVPRO Adds an Aromatic Treatment.

Water damage to your living room happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors. 

SERVPRO is on hand to remove water immediately and remediate the water damage to your Portland home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward. 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident. 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room. 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners. 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet. 
SERVPRO of NW Portland understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more. 
For help removing damp smells from your home, call SERVPRO of NW Portland at (503) 283-3658 today.