If you have a fire or water emergency, please call us now at (503) 283-3658

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Mold & Rental Properties

2/27/2019 (Permalink)

Mold Remediation Mold & Rental Properties Even just a few mold spots in your rental property need to be addressed immediately!

Mold can be a disaster for a property owner. Even more so if the mold is discovered by their tenant. As a landlord, what do you do when this you are faced with this problem? We have a few ideas that you can implement. Keep reading below.

Mold inspection

If your tenant has discovered mold, there will be visible evidence of its growth. The entire home should be inspected, not just the area in question. Make sure to do a thorough walkthrough of the entire home. Here are a few signs to look for when conducting your inspection:

  • Black spots on the walls, thread-like white mold, greyish brown, black, green or greyish green mold. Mold growing behind wallpaper and vinyl is also a common problem. Look for peeling wallpaper or bubbling vinyl.
  • Look for leaks or signs of water damage. Untreated water leaks are breeding grounds for mold.
  • You may notice an earthy, musty smell. Although not all mold will produce an odor, if you smell this smell, mold is almost certainly an issue.
  • Mold causes allergy like symptoms, such as runny nose, sore throat and itchy eyes. If any of your tenants have been complaining of these symptoms, mold may be the cause.

Order a mold test

To truly get a full scope of the mold problem you are facing, you will need to call in a professional mold inspection service. SERVPRO of Northwest Portland can refer you to several reliable mold testing companies who will offer sample and air testing to get to the bottom of the problem.

Remediate the problem

Mold can cause serious health problems and structural damage to your property. Both items are a liability. This is a huge nightmare for a landlord! When mold is found, you will need to act right away and proceed to remediation. SERVPRO of Northwest Portland has you covered. Our staff is IICRC certified and trained in the most cutting edge mold removal procedures.

Protect your property!

After you have eliminated the mold problem, you are going to want to remain vigilant to prevent it from returning. It’s a good idea to schedule routine mold inspections on your properties to make sure the problem stays gone.

Regardless of whether you are a tenant or a landlord, it is very important to protect yourself against mold. If your home or property has a mold problem, take action immediately.

Choosing a Fire Restoration Service for Your Portland Business

2/25/2019 (Permalink)

Fire Damage Choosing a Fire Restoration Service for Your Portland Business When your business is on the line, you need a reliable fire damage restoration service provider!

Despite the fact that fire safety education has become more common in recent years, accidental fires continue to be alarmingly common. The National Fire Protection agency reports that a fire requiring assistance from the local fire department occurs on average of every 24 seconds. Both residential and commercial sectors and equally affected, requiring professional commercial restoration efforts.

According to the NFPA, the annual average of structure fires affecting educational institutions between 2012 and 2016 was approximately 4900. During this period, around 2700 fires affected industrial facilities and over 6000 fires were reported to have occurred in health care and medical offices.  

Although most of these fires did not result it fatalities, they did result in tens of millions of dollars in damages and loss. The financial burden is sometimes so great that is forces a business owner to close shop after a major fire disaster.

Commercial fire restoration service providers help to ensure that a fire disaster does not lead to bankruptcy.

Commercial Fire Damage Restoration Defined

Commercial fire damage restoration is a crucial service for a business that has recently suffered a fire loss. The level of service needed will reflect the size and scope of the damage left by the fire. For example, the damage left by a fire may only be cosmetic, requiring the walls to be treated and furniture replaced, but there are other unseen issues that will require addressing. Smoke can seep into the walls, woodwork and carpeting and leave a pervasive and caustic smell that will require professional equipment and processes to remove.

When a fire causes structural damage, the process is much more labor intensive. A fire can close down a business for months, or even years, depending on the severity. A commercial fire restoration service provider can greatly decrease the time a business has to close down. A good provider will work in concert with your insurance provider and adjustor, as well as make sure nothing gets missed in the restoration process.

Selecting a service provider

Regardless of the severity of fire damage your business is facing, it is crucial to find a trustworthy and reliable partner in fire restoration. SERVPRO of Northwest Portland is a full service commercial fire restoration provider with a verifiable track record. Our team of professional IICRC certified technicians are poised and ready, 27/7.

SERVPRO of Northwest Portland is locally owned and operated—so we are part of the Portland community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large-scale disasters. When your business is on the line, we will be your fire restoration heroes in green. Call us today. We are always here to help. 503-283-3658

Mold & Homeowners Insurance

2/25/2019 (Permalink)

Mold Remediation Mold & Homeowners Insurance Is mold covered in your homeowners insurance policy?

Mold is never an easy thing for homeowners to deal with, but it’s one that definitely needs to be talked about. We have previously covered home mold prevention, but what about if you already have mold growing in your home? What is the role of home insurance when it comes to mold remediation? Lastly, does homeowners insurance make provisions for mold?

Homeowners Insurance & Mold

Generally speaking, homeowners insurance does not cover damages caused by mold. There are exceptions to this when mold remediation can be covered. The instances in which a insurance provider will cover mold clean up usually pertain to mold caused by issues already covered by the policy. Examples of this would be if mold growth was the result of a broken pipe, or if firefighting efforts resulted in mold. Conversely, if the mold was the result of poor home maintenance, such as allowing a dripping pipe to persist or an area of ongoing humidity has not been addressed, then it is not likely covered by the policy.

Filing a Mold Claim

Step one of filing any insurance claim is to call your insurance provider and inform them of the damages. Your insurance company will then provide you with next steps. You will want to gather as much information as you can, so take lots of photos. Make sure to take photos prior to any remediation efforts. Mold only needs 24 hours to start growing. You will want to get a mold remediation company out as soon as possible to begin the drying phase however, you should consult with your insurance provider prior to scheduling to make sure that the remediation efforts will be covered by the policy.

After your claim is instated and all the damages have been resolved, make sure to retain all pertinent documentation. If the problem returns and is the result of the original cause, your insurance company will be liable to cover the expenses of removing it.

Who is responsible for rental property damage?

2/21/2019 (Permalink)

Commercial Who is responsible for rental property damage? When a rental property floods, who is responsible for the repair? The tenant or the owner?

Water damage can strike both renters and property owners alike. A large water related disaster can render a property uninhabitable and cause permanent damage to the resident’s personal belongings.  When water damage strikes an apartment, who is the responsible party? The owner or the tenant?

Tenant Rights

Generally speaking, the responsibility of property maintenance falls on the landlord. If a landlord refuses necessary repairs or fails to address them in a timely fashion, and his negligence results in damage to the tenants property, (such may be the case with mold) they may be liable for the cost of replacing the affected items. Although details can vary from state to state, there are certain basic principals in place that outline the liable party. If in doubt, check with your local housing authority. 

Keep Lease Current

It’s a good idea to be aware of the terms laid out in your rental agreement/ lease as it pertains to property damage. Rental properties generally have property insurance and the lease agreement should specify what is covered and what is not.

Rental Insurance

It is a good idea to have a rental insurance policy in the event of an accident. Many property managers require rental insurance. Coverage can vary from policy to policy. Some policies cover property damage, theft, personal belongings and even lodging in the event of a displacing emergency. It’s a good idea to look into obtaining a rental insurance policy, and if you already have one, it’s good to be familiar with what is and what is not covered.

Property management/ owner duties

Any landlord is responsible for keeping the apartment maintained to an acceptable level of livability. Basic plumbing, appliance and electrical maintenance is the responsibility of the landlord, as is basic property upkeep. The landlord can be held negligible for damage incurred due to failing to perform these basic functions.

Damage to personal property

Damage to the building itself, as well as utilities and appliances should be covered by the property owner’s insurance policy. Damage to personal property falls under the responsibility of the party who caused the damages, which may or may not be the tenant.

We’re always here to help

When rain hits the Portland metro, SERVPRO of Northwest Portland is on standby to help our local residents and businesses with their water damaged homes, apartments and businesses. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your Portland property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal. Call us today. 503-283-3658

The Qualities of a Reliable Commercial Restoration Service

2/19/2019 (Permalink)

Commercial The Qualities of a Reliable Commercial Restoration Service Make sure to investigate your commercial fire and water restoration contractor!

Certain items such as a leaky faucet, small hole in the wall or a broken pipe can fall under the “DIY” category and can be handled by anyone with a basic set of tools and a little know how, but what if you are facing much bigger issues? A flooded basement, severe mold infestation or persistent smoke infiltration? There is no shame in admitting you may need to call in a restoration professional to get you out of a jam. Before you enter into an agreement with restoration contractor, there are a few things you may want to consider. You need to remind yourself that you will be allowing workers into your place of business to perform the work. It would be desirable to find a company that employs trained professionals with substantial experience in the work they are performing. Just because a contractor has made the claim that they are qualified to do the work, does not mean they actually are. In the modern era, it is very easy to falsify information via advertisements and create decoy internet sites. Do your homework.

Is their website legitimate?         

We have all heard horror stories about scammers on the internet and people misrepresenting themselves, but the internet has come a long way and it is also the fastest way to find most services, including restoration contractors. One way to quickly determine if the company’s site is legit is to see if includes informative links to the services they provide. Most reputable commercial restoration contractors will offer the following services:  

After you have clicked on these links, they should take you to pages that offer informative insight into the type of work this company provides. You also may want to check to see if this company has an online presence with Yelp, Facebook and Google. These sites are a bit harder to falsify.

Read reviews and testimonials

The majority of modern companies have a link on their website that leads to client testimonials. What better way to ascertain if this is the right company for you than reading other clients reports? Also, as mentioned above, most companies have reviews available on Yelp, Facebook and Google. Take a look at these as well. Another thing to look for is if they provide examples of their work.  

Give them a call. Ask Questions!

Any professional service provider should know what they are talking about. They will know their company’s history and should be able to answer basic questions about the service they provide.

SERVPRO of Northwest Portland is a locally owned and operated franchise. We take pride in our involvement in our community, as well as being a part of an elite nationally recognized restoration service.   

We welcome scrutiny and invite you to investigate our claims. If you are needing a reputable and honest fire or water restoration contractor, give us a call today. We would be happy to answer all of your questions and concerns. 503-283-3658

Water Damage: Time is of the essence!

2/19/2019 (Permalink)

Water Damage Water Damage: Time is of the essence! When it comes to water restoration, the longer you wait, the more secondary damage WILL occur! Call us today! 503-283-3658

Major water damage requires a bit more than just a mop and a few towels. Failure to start the remediation process as soon as possible can put you at risk for more extensive damage. The IICRC recommends starting any major water remediation process immediately to avoid severe, long term structural problems.

Here are just a FEW examples of some of the issues you can face if you wait to act on a water loss:

MOLD

Failure to ventilate and dehumidify the structure in an expedient manor can result in extensive mold growth. Even after the structure has been dried, additional anti-microbial measures should be taken to avoid growth in the future. A professional should be contacted to determine the areas with higher mold susceptibility.

DRY ROT/ STRUCTURAL DAMAGE

The area needs to be dried in a timely manner to avoid wood rot. Wood is not the only building material subject to damage when exposed to water. For example, laminate, and other materials can separate from the surface with long tern water exposure.

HEALTH RELATED ISSUES

Heath problems associated with mold growth are well documented. Another concern that should be considered is the type of water that created the damage. Clean water can cause enough damage on it’s own, but when black or grey water is added to the mix, dangerous fungus, bacteria and other micro-organisms become a concern.

SERVPRO of Northwest Portland is a water damage specialist with a documented history of fast, reliable and professional results in both the commercial and residential sectors. We are also available 24/7, because an emergency does not wait to be scheduled. If you need immediate help, call us now. 503-283-3658

Heavy Rains Can Equal Property Damage in Portland

2/18/2019 (Permalink)

Storm Damage Heavy Rains Can Equal Property Damage in Portland The wet weather in Porland can sometimes be a problem for homeowners. SERVPRO of NW Portland is always here to help.

Many natural bodies of water provide hours of fun and relaxation to Portland residents. If they overflow due to heavy rains, flooding can rush into homes and cause extensive damage. Mitigating such damage by professionals restores homes to pre-flood condition. 

When residents find their floors soggy with water, flood damage in Portland is already beginning. Carpets become ruined quickly, and the flooring support underneath becomes at risk of becoming severely damaged. Walls made of stucco, drywall and other absorbent materials quickly wick water upwards, making two lines – flood line and a wavy one where moisture prevails. 

SERVPRO professionals use pumps of various kinds to remove standing water. Switching to smaller units helps remove puddles inside usually unnoticed depressions. Afterward, we quickly remove the carpeting and padding. Setting up the machinery to dry out floors comes next. Walls that receive immediate attention can often remain standing instead of being torn away and replaced. We include the treatments needed to kill any pathogens, as well. 

Because flooding inside a home happens on lower levels, many people become surprised at how muggy the air becomes inside their flooded home. Water continually attempts to find equilibrium and uses evaporation and condensation to achieve this state. Opening windows and doors after a flood can help the moisture exit your home to much drier air outside. The air movers used to dry out walls also keeps moisture from settling, and the desiccant machines trap the water molecules before they can condense elsewhere inside your home. 

If flooding occurred inside your kitchen area, we can help restore this area to functioning capacity again. However, unlike other areas of your home where cleaning and removal of silt and other minute debris suffices, government regulations require the disposing of all foodstuffs. Contact with floodwater, no matter how temporary, renders those items inedible. In cans, there are too many tiny places where dangerous pathogens can hide, and the risk of contamination is extremely high. Bleach may render these pathogens inert, but it can also corrode the can and cause additional problems. 

SERVPRO of Northwest Portland is ready to help you with flood damage when the Columbia or the Willamette overflow in our area. Calling 503-283-3658 puts you in contact with our 24-hour service and begins the restoration process every flooded home needs.

Three things to remember when navigating a fire insurance claim

2/15/2019 (Permalink)

Fire Damage Three things to remember when navigating a fire insurance claim SERVPRO of Northwest Portland can help you after a fire. Call us today. 503-283-3658
  1. You do not have to go this alone! SERVPRO of Northwest Portland deals with fire restoration every day. We have helped countless families and businesses navigate the ins and outs of their insurance claims after a fire disaster. We will walk with you, step by step, through the entire process. From initial filing, to working with your adjuster to returning to your newly restored home of business.
  1. Stay Proactive! Turn off utilities such as your electrical, gas and any other pertinent utilities. Make sure that the fire is completely out and nothing has been allowed to continue to smolder. Board up entries to prevent vandalism and theft. Finally, keep a close eye on the developing situation to be aware of any additional issues that may arise. Make sure to keep track of expenses and retain all related receipts. Your insurance company may be reimbursing you for the cost of fire related expenses, depending on the provisions made in your policy.
  1. File Your Claims ASAP! All insurance policies with require you to report your losses as soon as possible or within a reasonable time frame. Shortly after contacting your insurance provider, you will be required to submit a claim. Make sure to keep account of all communications. As mentioned above, SERVPRO of Northwest Portland can help you with this entire process and is your ally and advocate in this time of crisis.

If you are faced with the difficulty of a fire loss at your home or business, call us today and we will help you get the ball rolling. The sooner you contact us, the sooner we can help make it “Like it never even happened”. 503-283-3658

Mold vs. Rust: How to spot the difference

2/8/2019 (Permalink)

Mold Remediation Mold vs. Rust: How to spot the difference Is it mold or is it rust? That is the question.

Are you able to spot the subtle differences between mold and rust stains? You might see a small red stain and make the assumption that it is rust, but that is not always a safe bet. Before you start any major cleaning efforts, it’s good to be able to identify if that stain is rust, mold, or something else entirely.

Is it normal?

When new stains appear in your home, make certain that they are not the result of infiltrating water or humidity. Try to identify the reason for the stain based on the utility of the room it has appeared in. Mold is found in damp and humid areas, while rust forms during the corrosion of metallic surfaces.

Is it mold or is it rust?

Areas that are typically humid, such as your bathroom and basement, are hot spots for mold growth. If you spot a stain in your shower, sink area or basement that appears to be mold, you are going to want to clean it as soon as possible before it becomes a more pervasive issue. There are different cleaning solutions and methods for cleaning mold, grease, hard water stains and rust. If the incorrect cleaner is used, you may not be able to remove the stain completely.

Recognizing rust

Rust is often identified as a red or reddish brown stain on the surface. It is the end result of the corrosion of a metal containing iron. Rust occurs when water or humid air comes in contact with a surface that contains iron. Areas in your home that are prone to rust include, but are not limited to; water pipes, metal roofing and chimneys, oil tanks for homes equipped with oil heating, electrical panel boxes and nails.

Recognizing mold

Smell

The smell of mold is very distinctive. It has a very intense musty, dirty and earthy sent. If you find yourself opening your windows often to alleviate this smell, then you may have a mold problem.

Sight

Mold comes in many varieties and there are many different species of mold. It can appear as black spots, grey dust or white and thread-like in areas that have remained excessively damp for long periods of time. If you are unsure of what you are looking at and if it is mold or rust, you may want to call in a professional to perform an inspection just to make sure. When you family’s health is at stake, it is always better to error on the side of caution.

Remediation & Removal

Once you have established that you definitely have a mold problem in your home, it’s time to find a professional mold remediation service. SERVPRO of Northwest Portland is a highly reputable mold remediation resource for the Portland area. We are trained mold damage specialists who get started quickly to get your home back to normal, with specific training and certifications to handle your restoration needs. Call us today for a consultation. 503-283-3658

The Importance of Mold Remediation

2/7/2019 (Permalink)

Mold Remediation The Importance of Mold Remediation If you see mold in your home, give SERVPRO of Northwest Portland a call.

Mold thrives in a warm and damp environment. This condition can be created in your home due to a variety of reasons such as rain or storm activity, roofing damage or malfunctioning pluming. There are many unwanted health issues associated with mold growth such as:

  • Allergies
  • Respiratory problems
  • Unwanted foul and/ or musty odor
  • Discoloration of walls and affected areas

Attempting to remove the mold problem yourself comes with many unseen risks to you and your family’s health. A better option would be to call a professional mold removal contractor with the experience and training to safely remediate the problem. SERVPRO of Northwest Portland has the equipment and training to safely isolate and eliminate your mold problem without exacerbating it and spreading it to other unaffected areas of your home. Our team is trained in procedures designed to save time and money and prevent a future outbreak.

Preventative Measures

Mold remediation is only half of the solution. The source of the issue will need to be addressed to eliminate the potential for the mold to return. Our team of experts will work to identify the source of the mold problem. Some potential culprits include, but are not limited to; faulty HVAC systems, malfunctioning plumbing and appliances and roofing failure. Here are a few things to consider when attempting to eliminate the source of mold:

  • Identify plumbing and structural leaks
  • Examine windows and seals to identify condensation and leaks.
  • Inspect your property’s HVAC system to insure there are no leaks and that the system is working to promote adequate airflow throughout the entire structure.

Humidity is the most common cause of mold in a building. Typically, humidity is a result of inadequate ventilation. Our team is equipped with equipment that can measure the humidity in your home to make certain that is at an acceptable level.

If you suspect that you may be facing a mold issue in your home or business, call the experts at SERVPRO of Northwest Portland today to schedule a consultation with one of our highly trained staff members. We are always here to help. 503-283-3658

The Many Faces of Storm Damage Restoration

2/6/2019 (Permalink)

Storm Damage The Many Faces of Storm Damage Restoration If you live in the Portland area, a storm is ALWAYS coming! Good thing SERVPRO of Northwest Portland is ALWAYS here to help!

The damage a storm does to your home is contingent on the type of storm in question. Additionally, the level of severity of the storm has an impact of how much damage your home will sustain as well as the area that will be affected.

An example of this would be the effects of heavy, torrential rains verses the effects of a hailstorm. A hailstorm has the potential to damage your roof and external parts of your home but leave no water damages, while heavy rains can cause flooding and water damage, but not have any effect on your roof shingles or siding.

After a damaging storm has passed and your home or business has been left with damage, you will need a restoration contractor with the reputation, staff, equipment and knowledge to get the job done fast and expediently. We believe we are that company.

Here are two examples of the many types of storm damage you may encounter in the Portland area:

  • Flooding – The main concern when it comes to flooding will be water damage to your home or business. The restoration company you go with will need to be able to handle water damage restoration work and all the many variables that come with it.
  • Wind – This can be a big issue for those of us who live at the base of the Columbia River gorge! Damages from strong winds can include damage from flying debris and organic material that can damage roofing and break windows and sometimes affect structural components of the building. It is a good idea to choose a company that can assist with structural restoration.

Regardless of the type of damaged sustained in the Portland metro area, SERVPRO of Northwest Portland has you and your family covered. We take pride in our involvement in our community, as well as being a part of an elite nationally recognized restoration service provider.   

As a fire, water and storm disaster restoration specialist, SERVPRO of Northwest Portland utilizes and maintains and inventory of state of the art equipment and houses a staff of highly trained and IICRC certified personnel to return your home or business to a preloss condition. We are available 24 hours a day to tackle any issue the winter weather may throw at your home or business. 503-283-3658

Helping Your Portland Business after a Disaster

2/5/2019 (Permalink)

Commercial Helping Your Portland Business after a Disaster Until there is a magic button, SERVPRO of NW Portland is here to help your business after a disaster!

As a business owner, your office is one of your company’s most valuable assets. Most companies cannot afford to close for even a few days, so what do you do if your office or storefront is hit with a flood or a fire? Your friends at SERVPRO of Northwest Portland deal with these type of scenarios on a daily basis, and they are your first line of defense in the event of an unfortunate disaster at your place of business.

Here are a few of the services offered by SERVPRO of Northwest Portland:

Water Extraction & Restoration – Water can come in from many sources; a broken pipe, heavy storm, sewer back up and even water used to extinguish a fire. Our crew is highly trained in time honored, IICRC certified drying techniques that are highly regarded throughout the restoration industry

Mold Remediation – Where there is water and moisture, there is always potential for mold growth. The professionals at SERVPRO are always mindful of this and can help reduce the potential for a mold outbreak in your Portland business after a water loss. You can read more about the different types of mold and its causes HERE

Fire Restoration – A fire in your place of business can be devastating. Beyond what the fire consumes, it also leaves caustic side effects of smoke damage throughout the surrounding area. After the fire department has extinguished the fire, call us immediately. Our team of experts are ready to help bring your Portland area business to a preloss state, minimizing the time you have to close your doors. Fire restoration is serious business. You can read more about our processes HERE.

Commercial & Residential Cleaning Services

SERVPRO may not be the first name you think of when it comes to cleaning your business, but we employ a full staff of experts who do just that! Our carpet cleaning methods and state of the art equipment is some of the best in the industry.  SERVPRO of Northwest Portland is the official cleaning crew for the Portland Timbers and our excellent crew cleans Portland’s iconic Providence Park after every event. We take pride in our cleaning service and it shows.

If you have been putting off that carpet cleaning, give us a call. We’d be happy to make your business sparkle!

This list is not intended to be exhaustive. We also offer bio clean up after a traumatic event as well as garment and document restoration.   

Another service that we offer is our Emergency Ready Profile (ERP), which is a free service. You can read more about how this outstanding and intuitive program could protect you and your business HERE.

If your business has suffered a fire or water loss or you have a janitorial need, give us a call today. We are always here to help, 24/7! 503-283-3658

Sump Pump Failure

1/10/2019 (Permalink)

Water Damage Sump Pump Failure A sump pump is a common feature in Portland, but what do you do when it fails?

Basements are a common feature in the Portland metro area. With as much precipitation as we commonly receive here, many homeowners have opted to install a water mitigation system in the lowest areas on their basement, complete with a sump pump to remove excess water in the event of overflow or flooding. Although a sump pump is a good investment to protect your basement from flooding, it is not fail proof.

In the event of Sump pump failure

Generally, a sump pump failure will occur during heavy rains of flooding. When the pump fails, or cannot pump water fast enough to prevent flooding, outside water can seep through the foundation or basement walls and cause flooding at the lowest portion of the basement. We’ve listed a few things you can do if your sump pump fails below:  

  1. Contact a trusted plumber in your local area to repair the sump pump. If your sump pump has malfunctioned during wet weather, it is likely that you are not the only one. Contact your plumber ASAP, as he may already have a full schedule due to others facing a similar problem.
  1. You may consider purchasing a basement water pump at your local hardware store. If the flooding in your basement was the result of a storm in the area, resources may be spread a little thin. Having a backup pump on hand will keep you ahead of the game until professional help can arrive. You can read more about post flood safety here.
  1. Contact a reputable water restoration contractor such as SERVPRO of NW Portland. Although it doesn’t make sense for a water restoration company to pump out water as fast as it is coming in, there will still be damage to mitigate even after the standing water has been removed. You can read more about the process of water mitigation here.

10 Ways To Prevent a House Fire In Your Portland Home

1/10/2019 (Permalink)

Fire Damage 10 Ways To Prevent a House Fire In Your Portland Home If your family has suffered a fire loss, contact the professionals at SERVPRO of NW Portland immediately to learn more about how we can help.

Your home is a sacred space. It a place to raise a family, entertain guest and create lifelong memories. The idea of this special place ever befalling a house fire is frightening.

Life is unpredictable, and it is not always possible to know the future, but there are ways that you, as a homeowner, can be proactive to prevent a house fire in your home.

10 Ways to Prevent a House Fire in Your Portland Home

  1. Check smoke alarms frequently – According to the US Fire Administration, your smoke alarms should be tested at least once a month and your batteries should be replaced at least twice a year. An ounce of prevention is worth a pound of cure.
  2. Inspect all sources of heat - Whether it is a central heating system, a wood stove or a space heater, all sources of heat in your home should be checked annually by a professional.
  3. Keep oven and stove top clean and free of debris - A dirty stove can be a fire hazard. The bits of food a debris left behind after you last dinner party can result in disaster if left unchecked. Always keep your cooking area clean and free from potentially flammable materials (oven gloves, plastic utensils, paper towels, etc.)
  4. Do not leave kitchen unattended - It only takes a few seconds for a fire to start. If you need to leave the kitchen, turn off the stove first. A house fire is not worth a few seconds of saved time.
  5. Maintain your clothes dryer - Most dryers should be thoroughly inspected on an annual basis. Dryer hoses can become inundated with flammable lint and should be professionally cleaned at least once a year. Additionally, always keep the lint trap cleaned out and make sure no extra lint or clothing items have become trapped behind your dryer.
  6. Keep electrical cords maintained – Electrical cords can become a fire hazard when they become old and frayed. Always inspect power cords prior to plugging them into a power source.
  7. Store flammable materials safely – Certain household and cosmetic items can become a fire hazard when stored near a heat source such as a space heater or exposed to a hot hair dryer. Use caution when storing these items.
  8. Use candles safely – Although candles are lovely, they can quickly turn disastrous if left unchecked. Make sure to extinguish candles before leaving a room or drifting off to sleep. Always keep your pets away from burning candles.
  9. Use caution when using your fireplace - Do not allow any sparks to escape into the rest of your home. Make sure there is a properly functioning door between the flames and your flooring. A fire should never be left unattended and should be OUT prior to leaving your home for an outing. Additionally, ashes should be disposed of in a metal receptacle designed for that purpose.
  10. Keep fire extinguishers maintained and available – Fire extinguishers are your best defense in the event of an accidental fire. There should be a fire extinguisher available in every room where fire is a potential hazards, particularly in the kitchen and garage. Additionally, all residents of the home should be properly trained on how to operate fire extinguisher.

Fire safety is EVERYBODY’S Job. Losing everything to a house fire is one of the most devastating events that can happen to a family. Your home is filled with lifelong precious memories. You owe to yourself and your family to protect it to the best of your ability.

If your family has suffered a fire loss, contact the professionals at SERVPRO of NW Portland immediately to learn more about how we can help with the process of restoration. We see this on a daily basis. We have the tools, knowledge and highly trained IICRC certified staff to navigate your through the process of recovery. 503-283-3658

SERVPRO of NW Portland is READY For Storm Season!

11/20/2018 (Permalink)

Storm Damage SERVPRO of NW Portland is READY For Storm Season! The wet season is upon us, and SERVPRO of NW Portland is ready!

SERVPRO of NW Portland is a storm and flood restoration juggernaut! Our staff is highly trained and IICRC certified to handle the stormy and wet weather common to the Pacific Northwest. Our warehouse is stocked with state of the art equipment and we are fully prepared to bring your home or business back to a preloss condition following storm damage.

FASTER TO ANY SIZE DISASTER

It’s not just a catch phrase! As a locally owned and operated business, we are prepared to respond quickly and expediently with the right tools and knowledge to get the job done FAST. After a heavy rain storm, a quick response is CRITICAL to minimizing potential secondary damages and costs to your Portland home or business.

A NATIONAL COMMUNITY OF STORM & FLOOD RESOURCE

In Multnomah County, a storm disaster can strike at any time. Our team of professionals is poised and ready to assess the damage and measure our resources to tackle a large storm or water loss. Our national affiliation enables us to draw from a network of over 1700 SERVPRO franchises across the country. Our DISASER RECOVERY TEAMS are renowned throughout the restoration industry and are located strategically across the entire United States.

If your home or business ever suffers from storm damage, take the guesswork out of the equation and call the experts with a proven track record to get the job done right. Call SERVPRO of NW Portland. We are available 24/7 and are ready for any disaster at any time. 503-283-3658  

Detecting Mold In Your Portland Home

11/13/2018 (Permalink)

Mold Remediation Detecting Mold In Your Portland Home If you find mold in your Portland home, call us today for a consultation. 503-283-3658

Mold is a quiet nuisance. It creeps in hidden areas such as crawl spaces, basements and below carpets in damp areas. It is often hard to distinguish mold allergies from common cold symptoms. Mold can be very troublesome for homeowners and adversely affect the health of the home’s residents and lower the value of the home.

It is important to be able to detect and recognize mold in your home. Knowing how to recognize if mold is a problem in your home is the first step to implementing an effective mold remediation plan.

Smell

The smell of mold is very distinctive. It has a very intense musty, dirty and earthy sent. If you find yourself opening your windows often to alleviate this smell, then you may have a mold problem.

Sight

Mold comes in many varieties and there are many different species of mold. It can appear as black spots, grey dust or white and thread-like in areas that have remained excessively damp for long periods of time. If you are unsure of what you are looking at and if it is mold or not, you may want to call in a professional to perform an inspection just to make sure. When you family’s health is at stake, it is always better to error on the side of caution.

Remediation & Removal

Once you have established that you definitely have a mold problem in your home, it’s time to find a professional mold remediation service. SERVPRO of NW Portland is a highly reputable mold remediation resource for the Portland area. We are trained mold damage specialists who get started quickly to get your home back to normal, with specific training and certifications to handle your restoration needs. Call us today for a consultation. 503-283-3658

Pre Vacation Water Disaster Preparedness

10/30/2018 (Permalink)

Water Damage Pre Vacation Water Disaster Preparedness If you ever come home from vacation to find your home flooded, call us immediately! 503-283-3658

With the holiday season upon us, many folks are making travel plans and preparing to visit friends and family around the country.

While you are away on vacation, the last thing you want to worry about is water damage to your home. Unfortunately, a water loss can strike at any time, whether or not you are present for it. Here are a few tips you can use to minimize the potential of water damage to your home whilst away.  

Quick pre-departure home inspection

After you have bought your plane tickets and packed your luggage, make sure to do a quick inspection around your home for potential problematic areas. Have a look at the pipes under your sinks, look for any issues with your water heater or furnace, inspect the supply lines that connect your major appliances and check the gutters and roof for any leaks, blockages or abnormalities.

This quick step can greatly reduce the potential for damage while you are away and give you peace of mind in the process.

Turn off the water main

An easy way to insure that you have no water related issues while you are away is to simply turn the water main off. It may be days before someone discovers standing water in their home, and turning off the water main on the way out the door will eliminate the potential to find unwanted surprises when they return.

Hire a house sitter

It’s always a good idea to have a trusted friend, family member or neighbor keep an eye on your home while you are away. Even better if they can stop in once or twice a day to make sure everything is in order. Make sure that whoever you choose receives adequate instructions and emergency contact information.

Nobody wants to return to their home after a fun vacation to find water damage, but sometimes, despite best efforts, they can still happen.

If you do return from your vacation to find water damage in your home, stay calm and contact a reputable water restoration contractor such as SERVPRO of NW Portland immediately. The longer you wait, the more there is a chance for secondary damage.  

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. We use advanced water removal and drying equipment and implement scientific drying principles to get your property dried quickly. If you have experienced a water related disaster in your Portland home, call us today. 503-283-3658

Tips to Mitigate Storm Damage from Structural Defects

10/24/2018 (Permalink)

Storm Damage Tips to Mitigate Storm Damage from Structural Defects If you live in Portland, a storm is ALWAYS brewing. Are you and your family ready?

Storms that dump many inches of rain over the period of just a few hours expose your home to the risk of severe flooding inside your foundation. The causes of these storm-related outcomes focus on the condition and capacity of gutter and downspout systems as well as the possibility of seepage because of the supersaturated ground. Our crews train extensively to respond to these types of conditions, ready to turn back the clock and return your Portland house to you “Like it never even happened.” 
 
Several days of incessant rains soak the ground surrounding your house. The water finds nowhere to go but through the cinder blocks into your foundation. As the pounding rain rolls off the roof into your gutters, it spills over, sending torrents of water over the edge of your foundation. We have answers to the flood damage afflicting your Portland home, dilemma, and you can almost guarantee yourself a better result if you call for our services immediately without trying to manage the influx of water by yourself. 
 
Our team ascertains if it is safe to work in the flooded basement, and we begin pumping out the water. We hit the ground running even if the power in your home is unavailable to use because of our powerful truck mounted submersible pumps and water extractors. Once the water level reduces, SERVPRO team members assess the condition of any mechanical systems and determine whether stored items or furnishings sustained flood damage. Cinder block walls are notorious for holding water within interior cells. Sophisticated scanning techniques find pockets of water, and we drill through mortar joints to release it. Air movers and dehumidifiers begin the process of drying the walls and floors. 
 
SERVPRO does not leave you high and dry after completion of the job. We consult with you about the reasons for this destructive event. Water incursions through the walls of your foundation signal that the grading around your home may need review. Poorly performing gutters and downspouts may need an upgrade. We also work you through the insurance claim process as storm related flooding frequently is a covered instance. 
 
SERVPRO of Northwest Portland is poised to perform when you call (503) 283-3658. No disaster is too big or too small for our professionals to lend their training and experience to meet your needs in Portland, St Johns, or even Concordia.

Home Mold Prevention

10/17/2018 (Permalink)

Mold Remediation Home Mold Prevention By the time you notice mold in your home, it may be time to give us a call. 503-283-3658

Portland, Oregon is known for their wet winters, and where there is moisture, there is a potential for mold. Mold can be stopped from growing when it is deprived of warmth and food, but existing mold will remain dormant until it gets adequate warmth, moisture and food. Mold has the ability to withstand far cooler temperatures than is maintained in a home in the wintertime.

When water freezes it expands and can cause cracks in your home and allow water to get into the walls of your home. This additional moisture can instigate mold that may not even be detectable until it’s too late.

Running a heating system can cause the interior of the home to become very dry. Some people combat this issue by implementing a humidifier. If you choose to use a humidifier, make certain that it does not create excessive moisture and that a humidity level of 40% or below is maintained.

Some possible airborne sources of mold can be removed with regular vacuuming and dusting. Attention should be paid to the bathroom and kitchen and areas where excessive moisture is a potential. In less than 24 hours, an unchecked damp area can spur on a full blown mold issue.

The use of area rugs over washable flooring instead of wall to wall carpeting in areas where moisture can become a problem is a good measure to take.  Additionally, it is a bad idea to install carpeting in a highly trafficked entryway, as wet boots and snow can permeate carpeting and become a breeding ground for mold.

Clothes and paper goods can be sources of food for mold. It’s never a good idea to store these items in damp areas like a basement, particularly near walls or on the floor.

Windows should be properly sealed. Warm air can consolidate on cool glass and permeate into cracks. Mold can form in spaces or cracks on your windows if they are not properly sealed.

Make certain that your gutters and downspouts are clean and in proper working order. The purpose of a gutter system is to divert water away from your home and its foundation. If water is being allowed to pool around your home’s foundation, consider extending your downspouts.

Bathrooms and kitchens utilize exhaust fans to vent moisture out of the area. These fans should NOT exhaust into an attic or crawlspace, as the trapped moisture can create mold. Check your exhaust fans and make sure they are properly ventilated.

Running a dehumidifier in your basement crawlspace is a good preventative measure to prevent mold, as is lining the exposed ground with waterproof polyethylene plastic.

If you discover that you have a mold problem in your home, or if you suspect one, SERVPRO of NW Portland can help. We are trained mold damage specialists with specific training and certifications to handle your restoration needs. We invest in the latest equipment to restore your home or business quickly and effectively. Call us today for a consultation. 503-283-3658

4 Steps To Fire Odor Removal

10/9/2018 (Permalink)

Fire Damage 4 Steps To Fire Odor Removal The smoke is gone, but the smell continues to linger. SERVPRO of NW Portland can help!

Have you recently had a small, non-emergency or life threatening fire in your Portland home? Maybe you had a minor kitchen fire mishap or perhaps a few of your decorative holiday lights sparked a little flame that you had to douse with water or maybe your clothes dryer malfunctioned. You managed to get the fire out with minimal damage, but now you are left with a persistent smoke smell throughout your home that just doesn’t want to go away. 

Every fire scenario has its own set of challenges contingent on the severity of the fire. The size and temperature of the fire will dictate how easily the smoke odor can be removed. Higher temperatures will cause the pores of the surrounding material to open up and absorb more odor. Proper post fire odor removal requires a battery of techniques that include cleaning, deodorizing and sealing the materials in question.  

Here are the 4 steps to removing odor after a fire:

Step 1- Removal and proper disposal of all burned and charred materials. If the materials remain, so will the smell. If some of the materials cannot be removed, such as structural members, a sealant will need to be applied to lock in the odors.

Step 2- Installation of air filtration device, equipped with a carbon activated system. HEPA filters are not adequate to remove smoke smell. Carbon filters are needed to absorb and trap the gasses and odors.

Step 3- Thoroughly clean all affected and surrounding areas. Wet cleaning or the use of water should be avoided at this stage. All soots and dust will need to be removed. A shop vac or comparable unit should be used in this stage. After the larger particles have been removed, a thorough dry- chem sponge (available at most hardware stores) cleaning should be done.

Step 4- Spray deodorizers throughout the affected area. The goal of this step is to penetrate the pores of the affected surfaces with a quality deodorizing agent. A product specifically designed for smoke damage should be employed during this step. Follow the instructions that come with the product. The product should be allowed to absorb into the affected area and do its job. When the chemical has had a chance to dry, you should be able to quickly assess the situation and see (smell?) if these steps were adequate to remove the unwelcome smell in your home. If the smell continues to linger, you may have a bigger problem than you anticipated. The fire may have burned hotter and more severely, causing the smell to get into harder to reach areas and structural members. A professional should be contacted. Your home may require a thermal fogging treatment.

For larger fires, or even a small fire that leaves a persistent and lingering smoke smell despite your best efforts to remove them, a reputable fire restoration contractor should be contacted. Here at SERVPRO of NW Portland, we see all sorts of fire disasters and our crew of experts are available 24/7 to address your particular fire related disaster. Call us today to schedule an appointment. We are always here to help. 503-283-3658   

Portland Area Contractors Can Benefit From Our Cleaning Services

10/2/2018 (Permalink)

Commercial Portland Area Contractors Can Benefit From Our Cleaning Services Got debris? Let SERVPRO of NW Portland take that off your 'to do' list so you and your company can stay busy!

The housing market in the Portland metro area is showing no signs of slowing and new construction has become a constant in the area. Many homeowners are remodeling or rebuilding and new housing is being created at a rapid rate in the city. Contractors have been benefiting greatly by the current state of the housing market in Portland.

Construction and remodeling projects create a lot of debris and the work area may be a dusty and dirty mess after the project has been completed. With everything else on their plate, thoroughly cleaning a job site may be the last thing a busy construction company needs to deal with. This is where SERVPRO of NW Portland can help.

This work can involve much more than cleaning. All debris, boxes, nails, tape and boxes need to be removed. Construction dust will need to be removed and all surfaces thoroughly cleaned. New appliances will then have their protective labels removed and stainless steel surfaces will be polished.

If you are a contractor with a busy schedule and places to go/ people to see, let SERVPRO of NW Portland take cleaning your jobsite off your ‘to do’ list. Give us a call today to discuss our construction cleaning services. 503-283-3658

How Rain Water Can Affect Your Home’s Foundation

9/11/2018 (Permalink)

Water Damage How Rain Water Can Affect Your Home’s Foundation Is your foundation safe from settling?

The Portland area sees a lot of precipitation, and when we get a call from a homeowner after major rainfall, we often see damaged foundations. It’s more than just a cosmetic issue or risks associated with mold. Water can affect the structural integrity of your home’s foundation. Here are a few ways how water can wreak havoc on your foundation.

Saturated Soil: Water can accumulate around your home and cause the surrounding soil to loosen, making it easier for water to penetrate into you home. One way to help combat this problem in your home is to make sure your gutters and downspouts are clean and in proper working order.

Erosion of Soil: Water that is not diverted away from your home may cause the supporting soil to erode away. This can cause your home to settle. This problem may take years to surface. Some subtle signs to look for are cracks in the drywall or plaster, leaning chimneys and uneven floors. In the aftermath of a flood, a thorough inspection by a qualified technician should be performed to insure that your home has not started to settle.

Buildup of Hydrostatic Pressure: Hydrostatic pressure occurs when the soil surrounding your foundation becomes oversaturated. This excessive pressure can cause the walls of your foundation to press inward and cause bowing and cracking. This can happen over time or suddenly after a heavy rain storm.

Generally speaking, homeowners rarely think about their home’s foundation until it has become noticeably damaged. By that time, it may already be too late and result in costly repairs that may have been diverted with some attention to detail and preventative maintenance. If you suspect that you home’s foundation has become compromised, call the experts at SERVPRO of NW Portland today to discuss your options. 503-283-3658

Why You Need a Professional Fire Restoration Company

9/5/2018 (Permalink)

Fire Damage Why You Need a Professional Fire Restoration Company Think twice before attempting to do the work of a fire restoration professional.

If your Portland home was recently involved in a fire, you may be hoping to handle the situation yourself to save some money and avoid costly repairs. Unfortunately, the variables and complexities involved with fire restoration may be a bit much for the layman. Below, we explore several reasons why it is in your best interest to hire a reputable fire restoration contractor such as SERVPRO of NW Portland.

Health & Safety

You may feel that you are free from danger after the flames have been extinguished. Unfortunately, this is not the case.

When plastic, textiles, rubber and finished wood burns, it creates soot that contains many toxic particulars.

Particles containing asbestos, tar, formaldehyde, ammonia and other harmful materials float through the air and are not always visible to the naked eye. Exposure to these materials should be avoided, as they can cause a number of health problems ranging from asthma all the way to bronchitis and cancer.

During the cleanup process, exposure to these particles are at its highest, but unless the area has been cleaned adequately by a professional, adverse health effects of the smoke can persist for years to come. It’s not worth the risk to you or your family.

Specialized Equipment Is Needed

Some rags and a bottle of degreaser is not adequate enough to clean up after a fire disaster. Soot cannot merely be wiped away. All surfaces will need to be deep cleaned to eliminate the health risks and caustic odors lingering throughout the area. Professional tools and knowledgeable technicians with proper training are needed to thoroughly and safely restore the area.

It is also of note that washing smoke damaged clothing and textiles in a standard consumer level washing machine can potentially cause more damage and leave unwanted odors in your machine. Dry cleaning is your best option if you wish to salvage clothing that has been in a fire.

You Could Unintentionally Dispose of Salvageable Items & Valuables

An untrained layman could potentially throw out items that appear to be beyond repair or restoration. SERVPRO of NW Portland utilizes advanced recovery techniques and employs a full time contents department dedicated to restoring damaged valuables after a fire disaster and has a state of the art facility outfitted with specialized equipment designed specifically for this purpose. In addition to restoring your salvageable items, the items deemed unsalvageable will be disposed of in a proper manor, minimizing unwanted health hazards.

The Process of Restoration is Complicated

Restoring your home or business to a preloss condition is not as straightforward as it initially appears. There are contents to salvage and dispose of, cleaning and abating and structural repair. Additionally, insurance claims will need to be navigated to decrease the financial impact of the damage. Efforts to save a buck by attempting this work yourself could potentially cost more money if salvageable items are disposed of and insurance claims are not properly handled. A trustworthy and reputable fire restoration contractor who is familiar with the ins and outs of the entire process of restoration is a far better option.

Contact SERVPRO of NW Portland Today

 After the fire trucks are gone, your Portland home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Northwest Portland has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (503) 283-3658

SERVPRO Techniques for Odor Removal After a Water Loss

9/5/2018 (Permalink)

Water Damage SERVPRO Techniques for Odor Removal After a Water Loss After Water Removal, SERVPRO Adds an Aromatic Treatment.

Water damage to your living room happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors. 

 
SERVPRO is on hand to remove water immediately and remediate the water damage to your Portland home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward. 
 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident. 
 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room. 
 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners. 
 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet. 
 
SERVPRO of NW Portland understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more. 
 
For help removing damp smells from your home, call SERVPRO of NW Portland at (503) 283-3658 today.

Restoring your business's documents after a water loss

8/31/2018 (Permalink)

Commercial Restoring your business's documents after a water loss Some of your business's most important documents can be recovered after a flood or water loss! Call SERVPRO of NW Portland today to find out how.

After a water loss disaster, many of your businesses most valuable documents, books, photos and other paper goods are at risk to be lost permanently. SERVPRO of NW Portland can help you restore your most valuable documents using years of experience and state of the art technology. Our franchise has access to one of the best document restoration facilities in the country.

 Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.

SERVPRO of NW Portland will get the job done right. For document restoration backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. 503-283-3658

Storm Damage & Preventative Maintenance

8/21/2018 (Permalink)

Storm Damage Storm Damage & Preventative Maintenance Is your Portland home prepared for a storm?

SERVPRO of NW Portland prides itself on being a leader in the commercial and residential restoration industry. As storm damage experts, we help home and business owners recover from small incidental damage all the way up to total loss after a major storm.

Storm Damage starts with severe weather, such as hail, heavy winds, hail and most common to our region, rain. The potential a storm has to damage your property is directly related to how protected your property is and if due diligence has been paid to preventative maintenance on your home or property. An example of this would be small leaks that have gone undetected and addressed for a substantial amount of time until they become a much bigger and more expensive issue.

SERVPRO of NW Portland is your local storm damage company and we can help identify some of these smaller issues before they become bigger ones. We are available 24 hours a day, 7 days a week, ready to provide you with superior emergency service after a major storm as well as help secure your property and belongings to minimize continued damage.

Call us today to learn more about our services and how we can help your home or business in the event of a storm emergency. 503-283-3658

Is Your Portland Business Prepared For Water Damage?

8/3/2018 (Permalink)

Commercial Is Your Portland Business Prepared For Water Damage? Avoid panic by implementing a plan in the event of a water damage emergency!

Dealing with a water damage disaster at your Portland business is never convenient. SERVPRO of NW Portland understands the urgency and sensitivity of this situation. When faced with a potentially door closing flooding disaster, it is important to stay calm, use clear judgment and act FAST. We have put together a few tips that can be helpful in this stressful situation and make the process of restoration go a lot more smoothly.

Stay Prepared

Broken plumbing, sewage backups, and heavy rains can strike at any time. If you have a plan in place for such unfortunate events, it will greatly reduce the panic, stress and pain for everyone involved. Investing in sandbags, air brick protection and back up water pumps could help your business save a lot in the long run. It almost goes without saying, but making sure your insurance policy is up to date is absolutely crucial.

When the flood strikes

There are a number of safety measures you may be able to take during the storm. Floodwater can be very powerful and has the ability to cause bodily harm. Do not attempt to walk through flowing floodwater. Assess the situation and insure that no water has the potential to come in contact with electricity. If it is safely accessible, turn off your main power breaker. Rubber gloves and boots are also a good idea in this situation. If you are not sure of the safe way to proceed, wait for a trained professional to arrive and take the proper measures.

As mentioned before, electricity should be turned off. Additionally, you should be aware of where you main water shut off is located. This will be crucial if the flooding is due to an internal plumbing failure.

After these steps are taken, you should contact your insurance provider and then a reputable and trustworthy restoration company. SERVPRO of Northwest Portland specializes in the cleanup and restoration of both residential and commercial property after a water disaster. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification. Our staff is equipped with the knowledge to restore your property. If a water disaster strikes your business, trust the damage restoration industry leader. 503-283-3658

Mold & Your Health

8/1/2018 (Permalink)

Mold Remediation Mold & Your Health Some of the most problematic mold is the mold that you can't see!

Many Portland homeowners may not even be aware of the mold in their home, particularly if it is unusual looking. Mold can be white and thread like or it can appear as clusters of small black spots. Mold can vary in color and may be black, greyish brown, green or white. There is even mold that is pinkish in color.

Sometimes the only evidence of hidden mold in your home is a musty smell. This indicator should not be ignored. Just because mold is out of sight, does not mean that it is not able to cause harm and damage.

Mold tends to flourish in warm, damp & humid areas. Leaky basements and crawlspaces are prime areas for mold growth. Mold feeds on wet organic materials found in carpet, drywall, insulation and wood and releases spores. Exposure to these spores can cause several health problems in both humans and pets.

Mold commonly poses health problems invlolving the respiratory system. Sneezing, coughing, rashes, irritated eyes and fatigue are also common among those who have had chronic exposure to mold in their homes. It is important to the physical health of all occupants that mold is dealt with as soon as possible.

Long term mold exposure is especially problematic for elderly people, infants and small children and those with allergies and pre-existing respiratory problems.  

Mitigating your mold problem immediately can spare your family of its harmful effects. If you see or smell mold in your home, the experts at SERVPRO of NW Portland are here to help. Call us today to set up a consultation with one of our technicians. 503-283-3658

Summertime Fire Safety Tips

7/30/2018 (Permalink)

Fire Damage Summertime Fire Safety Tips Fire can be a great part of summertime. Just make sure to keep it safe!

Summer is finally here! For a lot of us in the Portland area, this is the best time of the year. After months of rain and dark, Portland can finally come out of hibernation and enjoy some much anticipated sunshine. With the summer comes some of our favorite activities, such as outdoor grilling, fireworks and bonfires. No matter where you enjoy your summer activities, safety should always be a high priority. Preventing a fire accident is far easier than investing in fire and water restoration in the aftermath of such an accident. We’ve put together a few tips to make your summer activities not only fun and memorable, but also safe.

  1. Always have water or a fire extinguisher on hand. When you are having a campfire, or backyard fire pit, it’s always a good idea to keep a bucket of water or hose nearby. Sometimes sparks and flammable materials can fly out of the fire. Having water nearby means you will be able to respond quickly to keep the fire under control.
  1. Fireworks should only be used under adult supervision. Everyone loves sparklers and pinweels, but the reality is, they can be very dangerous in the wrong hands. Keep a close eye on children when fireworks are involved. It only takes a split second for a fun fourth of July to turn into a life altering disaster. Additionally, never try to relight faulty fireworks or sparklers. All fireworks and sparklers should be disposed of in a bucket of water.
  1. Maintain your gas or charcoal grill. Over time, grease and other flammable materials can build up on your grill. To help prevent a possible grease fire, always maintain your grills and keep them clean.
  1. Survey your surroundings prior to lighting a fire or grill. Make sure there is nothing flammable directly adjacent to the fire. This includes deck railings, branches, dry grass or wood. You should also NEVER start a grill indoors or directly under your home’s eaves or soffits. Additionally, when starting a camp fire, take care to clear the area around where you will be starting the fire and make certain there are no dry materials that could catch fire from a nearby spark. Check your local municipalities to ensure that a campfire ban in not in effect in your area.  
  1. Always completely extinguish a fire or grill. When you are finished with your fire or using your grill, always make certain that it is completely out. Grills and fires can quickly become a serious disaster when left unsupervised.

Fires, grilling and fireworks are all a part a fun summertime experience, but remember to be smart and safe so that everyone can have an enjoyable experience. SERVPRO of NW Portland wishes everyone a safe and happy summer having fun and making memories. If you follow these tips, you may never need to call us for fire restoration, but do remember, we are always here when you need us. 503-283-3658

Air Quality, Moisture, Mold & You

7/24/2018 (Permalink)

Mold Remediation Air Quality, Moisture, Mold & You Humidity levels should be regularly tested and regulated to make sure your home is safe from mold growth.

One of the biggest factors in mold and the proliferation of its growth is the level of humidity in the surrounding environment. Mold has the potential to grow anywhere moisture is present.

You may not be aware that not only can excess moisture in the air cause mold, it can also be a catalyst for air pollution as well. That cold musty smell that often accompanies mold growth is a tell-tale sign that the surrounding air has become contaminated. The relationship between mold and air quality is even more complicated. If mold is present, unhealthy particles will permeate into the air you breathe, and damp areas will cause water vapor which encourages further microbial activity, resulting in continued mold growth. The end result is a vicious cycle. This cause and effect scenario illustrates the importance of humidity in the home as it pertains to air quality.

It is a good idea to monitor the humidity levels of your home, particularly if you live in a wet climate such as the Portland, Oregon area. The consensus among experts and professionals is that indoor humidity levels should be between 30 and 50 percent, with an ideal level being approximately 45 percent. These readings can be obtained with a hygrometer, which is an inexpensive instrument that any homeowner would be wise to familiarize themselves with, especially if they live here in the Pacific Northwest.

If you sense that your home has a mold or air quality problem, the professionals at SERVPRO of NW Portland can help you bring the air quality in your home back to healthy levels. Call us today for a consultation. We are a leader in mold remediation are use time honored and scientifically sound methods to get the job done right and give you and your family peace of mind. Call us today. 503-283-3658

Water Damage & Homeowners Insurance

7/19/2018 (Permalink)

Water Damage Water Damage & Homeowners Insurance In the event of a water damage emergency, do you know if your Portland home is covered?

A water loss is a very common calamity and a fact of life for many homeowners. Insurance policies can give you peace of mind, but many times, homeowners may not be aware of what is and what is NOT covered in their policy until it’s too late. We review seven common potential water related disaster scenarios below. You may want to update your policy accordingly after reviewing this article.

Broken pipe due to freezing

During the winter months, temperatures can reach extremes that can freeze the water in your pipes and cause them to burst. Most home owner’s policies cover this type of damage unless it was caused by negligence. An example of this would be if you left your home unoccupied and without heat.

Swimming pool leak that results in damage to your basement and lawn

Generally speaking, swimming pool leaks will not be covered in your homeowner’s policy unless the leak was the result of a falling tree. Damage to your basement and personal belongings is usually covered but damage to your lawn is generally not.

Appliance failure

Water damage from a failing appliance, such as an overflowing washing machine or broken toilet is covered if the issue is accidental and not the result of negligence. If you have failed to maintain your appliances and supply hoses, and this results in damage, it will not be covered.

Sewage back up

Although sewage backups are not covered by most standard home owner policies, additional endorsements may be added to the policy for this purpose. If the sewage back up was caused at a city level, you should contact the appropriate authorities in your municipality to discuss your options.

Natural disasters and storms

Damage incurred from floods are not covered in standard homeowner insurance policies. This includes intruding water from overflowing rivers, lakes or seawater, in addition to storms. If you require protection from this type of damage, you will need to get it separately in addition to your standard policy. Check with you insurance agent to find out your options.

Water seepage from ground water beneath your basement

This type of damage is considered a maintenance issue and is not covered in standard homeowner’s insurance policies.

Leakage through roof during or after a rainstorm

If your roof has not been properly maintained, this type of damage will not be covered. However, damage to your belongings may be covered, depending on the type of insurance policy you have. It is always a good idea to perform preventative maintenance to your home, especially if you live in an area with high precipitation, such as the NW Portland and Pacific Northwest area in general.

A lot of homeowners are unsure how to handle mold growth in their home as it pertains to their insurance policy. It is good to educate yourself on this type of claim prior to it occurring.

If you experience a flood in your home or discover that you have a mold issue, call SERVPRO of NW Portland at 503-283-3658 immediately to get the remediation process underway as soon as possible. We deal with insurance companies on a daily basis and can help you navigate your claim. We are always here to help.

The Steps of Water Restoration

3/9/2018 (Permalink)

Water Damage The Steps of Water Restoration In the event of a water related disaster, SERVPRO of NW Portland is your first line of defense. Call us today. 503-283-3658

In the event of a water related disaster in your Portland home, your FIRST line of defense is to call a reputable water restoration company such as SERVPRO of NW Portland. Most of the damage will occur in the first 48 hours. The longer water has a chance to sit, the more expensive the repairs will be.

Upon arrival, SERVPRO of NW Portland will likely perform a variation of the following steps:

  • Assessment of the damage

This step consists of a walk though of the area in question. Information and photos will be gathered. The surrounding area will also be inspected. Many times, water can seep into neighboring regions and can sometimes go undetected without the aid of a trained water restoration professional.

  • Water Removal

SERVPRO of NW Portland will then begin to remove the standing water. This process will involve vacuums and extraction pumps. This step is a race against time, as the longer the water sits, the more chance for secondary damage.

  • Drying

Once all of the standing water has been removed, the drying process can begin. This stage will utilize strategically placed industrial air movers and dehumidifiers. SERVPRO utilizes scientifically proven methods and state of the art equipment to decrease the dry time. Every job is different and will require its own “dry plan”.

  • Restoration

This step includes the removal of unsalvageable materials such as damaged carpets, drywall and other waterlogged building materials. This step will reveal how much of the area was able to be restored to a preloss condition.

Each water restoration job comes with its own unique set of challenges, and is assessed on a case by case basis. This list is intended to merely explain the general procedures of water restoration. Our blog contains a wealth of information on the subject of water, fire and mold restoration. If you are looking for a reputable and dependable disaster restoration company, SERVPRO of NW Portland is an industry leader and we take pride in every job we perform. Call us today to set up an assessment. We are available 24/7. 503-283-3658

After Storm Tips

3/9/2018 (Permalink)

Storm Damage After Storm Tips When April showers become Spring storms, damage can occur.

Spring is in the air! After the long, grey and dreary winter, those of us in the Portland area welcome this time of year with open arms. As the sun starts to peak its head around the corner, many northwest residents start their gardens and begin to make plans to get out in the much anticipated sunshine. Although we are finally seeing a bit more blue sky, we are not quite in the clear just yet. Spring often brings some severe wet weather and flash flooding mixed in with the sunshine. Spring storms can sometimes prove to be the most severe in terms of rainfall for some Portland area residents. Knock on wood, but it is very seldom that we get through the spring without at least ONE major rainstorm. After the storm, it’s important to know what to do, as well as what not to do. We’ve put together a few tips that you and your family can use in the event of a spring flood.

  • Photograph The Damage. You can never take too many photos. Your insurance company will thank you and you will have a much easier time with your claim if you have good photos.
  • Contact Your Insurance Provider. As soon as you have gathered preliminary information, you should contact your home insurance provider. In the event that your vehicle has suffered damage, contact your auto insurance provider.
  • Safety First. Be mindful of fallen power lines and take care not to come in contact with electrically charged water.
  • Inspect Plumbing. Turn of your water main if necessary. Contact a trusted plumbing contractor if you discover plumbing damage.
  • Disconnect electrical appliances that have come in contact with water. Turn off main power at the power source. Contact a electrician if you discover damaged electrical wires.
  • Inspect your roof. Heavy rains and wind may have dislodged some of your roofing. If you discover any damage, contact a roofing contractor.
  • Contact SERVPRO of NW Portland. If the storm has resulted in flooding, call SERVPRO of NW Portland immediately to start the water remediation process. Secondary water damage can occur in as little as 24 hours.
  • DO NOT attempt to remove fallen trees yourself. Contact a reputable arborist if the tree is on your property or the appropriate municipality if it has fallen across public lands or roads.
  • Always work with trustworthy local service providers. Unfortunately, there are some companies that attempt to take advantage of storm events. Always obtain a written contract that outlines the service expectations and a breakdown of costs.

SERVPRO of Northwest Portland specializes in the cleanup and restoration of residential and commercial property after a storm event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If storm damage strikes your home, trust the damage restoration industry leader. 503-283-3658

The Risk For Mold After Fire Fighting efforts

3/9/2018 (Permalink)

Mold Remediation The Risk For Mold After Fire Fighting efforts After fire fighters leave, you have both fire damages and water damages that can quickly become mold damages if not dealt with right away by SERVPRO

SERVPRO Technicians Assess Mold Infestation Issues After Water was Used to Put Out a Fire at Your Home

Water seems like a real savior during recent fire events in and near Portland. As the threat of extensive damage reduces through fire-fighting efforts, the possibility of mold damage developing is rarely considered. Once you step back and consider how much water is used to control a blaze or reduce the possibility that fire takes off in your home you understand that secondary water-accelerated mold damage can become a crisis in its own right. 
 
Mold damage basics in Portland, as elsewhere, emphasize that where standing water or residual dampness remains unabated for just a couple of days, microbial growth is almost inevitable. Our area of Oregon is one of the most humid in the country, and the 73.2 percent average ambient moisture can by itself support mold growth. Add water-based firefighting efforts, and it is not surprising that area homeowners so often seek our mold remediation skills. 
 
If mold damage does take hold in your home, abating it becomes as important as cleaning up soot or smoke damage. SERVPRO offers full-service restoration, able to handle your water damage issues, smoke and soot cleanup, as well as providing the mold remediation protocols developed by the Environmental Protection Agency (EPA). Your reliance upon our ability to respond professionally and successfully whatever your restoration needs is well-founded. Our technicians train in a broad variety of strategies and methodologies supported by courses developed with the backing of the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), an international restoration industry standards-setting organization. 
 
Expect the mold damage remediation process to emphasize the safety of you and your family as well as the professionals providing the services. SERVPRO technicians wear full personal protective gear during the abatement and contain the moldy areas with physical barriers and modern technologies, like negative pressure air scrubbers, preventing particles from contaminating mold growth-free areas of your home. Any porous materials infiltrated by mold growth will be removed along with the mold colonies, and the infested items disposed of according to local codes for hazardous waste. 
 
Final mold remediation steps include sanitization with professional grade antimicrobials matched to the fungal growth and a careful consideration of the water incursion that activated the mold in the first place. Any water or moisture remaining after all restoration services complete can contribute to another wave of mold growth. The water and fire damage efforts must completely eradicate excess moisture issues to prevent further mold damage. 
 
Often home restoration is a complicated matter, and SERVPRO of Northwest Portland has the skills, experience, and trained technicians to manage mold, water, and fire damage issues, as well as other. Call 503-283-3658 to set your individualized remediation processes in motion. 

What To Do After a House Fire

3/7/2018 (Permalink)

Fire Damage What To Do After a House Fire SERVPRO of NW Portland can help you navigate the sometimes scary situations after a house fire. We are always here to help.

A house fire can be one of the most devastating events to occur in the life of a homeowner. In an attempt to save money, insurance companies will actively look for ways to penny-pinch fire insurance claims. It is likely you have lost a tremendous amount of personal belongings and have suffered a substantial amount of mental anguish. You don’t need an insurance company giving you grief about your claim. Here are a few tips that you can proactively implement in the event of a fire loss.

Review your policy

You may have replacement coverage for you home, but it may only be for “actual cash value” for your lost personal items. Upon contacting your insurance company, the agent should be able to tell you about this and may suggest purchasing an endorsement to ensure that your personal belongs will, in fact be covered under a replacement policy.

Secure Your Property

Most homeowner’s coverage policies require the insured to make reasonable efforts to minimize secondary damage to their property. Without getting overly complicated, this is what is known as your duty to mitigate damages. These are usually simple items such as covering exposed areas with plastic or shutting off the water main in the event of a burst pipe. It is likely that you will be reimbursed for any expense incurred when you start your claim.

Immediately File Your Claim.

All homeowner policies require that you report the damage as soon as possible. Your first step is to submit a “proof of loss” claim to your agent. This document will consist of an itemized list your losses and the value of each item. The longer you put off this step, the longer it will take your insurance company to send an adjuster to address your claim.

Record Your Living Expenses

All homeowner’s policies contain a “loss of use” clause which entitles the insured to be reimbursed for additional living expenses incurred while their home is uninhabitable. Be mindful that these expenses only include additional living expenses, meaning the difference between your normal expenses and what it is costing your while you are kept from your home. An example of this would be If your families normal food budget is $600, but due to your circumstance, your family spends $750 in a week by going out to eat, you can claim that additional $150.

Fire damage remediation is a long process, and navigating your insurance can prove to be difficult without the correct knowledge. Regardless of if you have experienced a small kitchen fire or a complete burn down, you will need an experienced restoration company to help assess the damage. SERVPRO of NW Portland is ready when fire strikes, 24/7. Our team of highly trained, IIRC certified professionals see this every day. Let us be your partner in the road to recovery. Call us today. 503-283-3658 We are always here to help.

Tips To Prevent Mold In Carpet After Water Damage

3/7/2018 (Permalink)

Mold Remediation Tips To Prevent Mold In Carpet After Water Damage It's important to get your carpet dry as soon as possible to avoid mold growth.

If you have recently had any amount of water damage in your Portland home, be it a small leak or a major flood, there is a heightened chance for mold to take hold. Very little moisture is necessary for mold to become harmful and start to spread. Mold has the potential to cause various health issues, such as repertory issues and fungal infections. Below are a few tips to help prevent mold growth in your carpet after water damage.

Dry Quickly

If you have had recently experienced a flood or a leak, it is important to get the water up as fast as possible. Utilize fans to increase the effectiveness. This will not only help to dry the carpet, it will also circulate the air in the area.

Use a Dehumidifier

Dehumidifiers remove excess moisture in an area. They will make the air feel cooler and inhibit the growth of mold.

Call SERVPRO of NW Portland

SERVPRO of NW Portland arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

For help restoring home after a water loss, call SERVPRO of NW Portland at 503-283-3658. We’ll make it “Like it never even happened.”

Causes of Commercial Water Damage

3/6/2018 (Permalink)

Commercial Causes of Commercial Water Damage We hope you never come to work to find this kind of scenario! If you do, you know who to call! SERVPRO of NW Portland. 503-283-3658

When a business owner imagines water damage, their mind might immediately go to a catastrophic storm that takes down trees and power lines, closes blocks of infrastructure and causes business closure. It is true that a good percentage of commercial water loss is caused by heavy rains and storms, particularly here in the wet climate of Portland, but that is far from the only cause of commercial water loss. Here at SERVPRO of NW Portland, we see the full spectrum of water damage on a daily basis. Below are a few common causes of water damage that we’ve seen that can affect your business.

Improperly Functioning Sprinkler System

As buildings age, their fire protection systems can become outdated and worn out. According to the National Fire Protection Agency (NFPA), your sprinkler system’s internal piping system should be checked every 5 years. NFPA 25 outlines an industry standard inspection schedule. A fire protection system is crucial to any commercial building, but a malfunctioning system can cost your business in both damages, as well as business closures.

Broken Appliances or Equipment

This poses an issue in restaurant or catering industries, but can also affect any facility that uses appliances or tools that utilize water. A failing appliance can cause substantial damage, particularly if it fails on the off hours while your business is closed. A regular inspection of your appliances can save your business a lot of time and money.

Pipes & Plumbing

As in any building, broken and failing plumbing can result in water damage. Older buildings tend to be more susceptible to this sort of damage.

Sewer Line Back Up

We have previously covered some of the causes of sewage back up here. Sewage and other “Black Water” accidents can cause health effects and wreak havoc on your building and the products and furnishings therein. Special equipment and training is necessary when dealing with this sort of commercial water damage. Do not attempt to clean this sort of damage yourself.

If your business has encountered any of these scenarios, especially one that involves Black Water, call the professionals at SERVPRO of NW Portland today. Our team is IIRC certified and can get your business back up and running fast. 503-283-3658

The Cause of Sewage Back Up

3/2/2018 (Permalink)

Water Damage The Cause of Sewage Back Up A bit of preventative maintenance can go a long way when it comes to your home's sewer/ drainage system.

Black water is defined as any floodwater containing contaminants or viruses the can potentially cause illness or infection. Sewage would qualify as Black water. Any event of sewage back up needs to be addressed immediately. Arming yourself with the knowledge of what causes a sewage back up may help you prevent this occurrence at you home.

Causes of Sewage Back Up  

  • Clogging – When your home’s main sewer line or drain pipe’s become clogged, there is potential for a sewage back up. An example of this would be if one toilet creates a sewage back up, the drain connected to that particular toilet has become clogged. If all of the toilets in your home begin to back flow, this is a signal that your main sewage line has become clogged. Clogs are caused by solid materials, such as hair or grease.
  • Plant Roots – A tree’s root system has the potential to intertwine with sewage lines. Roots can grow into pipes and make holes in it and can also grow around the pipes and potentially crush them. Roots from nearby trees can also travel to your sewage line and cause damage.
  • Aging Sewer Lines – Pipes used to be made of easily deteriorating materials such as cast iron and clay. Older systems made with these materials have the potential to break down and split, causing backups and flooding. Fortunately, durable plastic materials have become the plumbing standard.  
  • Heavy Rains – Sudden heavy rainfall can overwhelm Portland’s sewage system. If a public sewage system can’t withstand a sudden influx of rainwater, the excess water may travel into adjacent sewer lines. This can put your home at risk for backflow.

Preventing Backup at Your Home

  • NEVER pour cooking grease down your drain. Oil can harden inside of your pipes as it cools and clog your pipes. The proper way to dispose of cooking grease is to pour it into a heat resistant container and place the container in the trash when it cools off.
  • Do not flush paper products. Paper towels, diapers and feminine hygiene products have no business being flushed down the toilet and can very easily clog your drainage system. Dispose of these items properly of risk potential backups later.
  • Update the pipes in your drainage system or remove tree roots. A good preventative measure to avoid costly repairs later is to replace your lead or clay sewer lateral pipe (the line in your yard) with an updated plastic pipe. It is also good to cut the tree roots back as they grow near your drainage system.
  • Consider installing a backwater prevention valve. This fixture can prevent sewage from backing up into your home. Typically, backwater prevention valves are installed into a sewer line and sometimes into the basement drain line.

If you experience a sewage backup in your home, call SERVPRO of NW Portland immediately to begin the remediation process. Handling black water yourself puts you at risk for disease and infection.

Our highly trained technicians are ready to respond immediately to flood or water damage at your Portland property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to remove the black water quickly. Our technicians will monitor and document the drying process to ensure your property is back to normal. 503-283-3658

Understanding the Process of Fire Restoration

3/1/2018 (Permalink)

Fire Damage Understanding the Process of Fire Restoration Soot on the walls after a fire in this Portland business.

Following a fire, the restoration process should get underway immediately. Waiting will only increase the chances of secondary damage or cause already existing damage from smoke and water to increase. Many times, a home can be restored to its original condition. SERVPRO of NW Portland is an IIRC certified company and our technicians are well equipped to make your Portland area home of business “Like It Never Happened.”

Fire restoration involves the repair of anything within the building that has been damaged by fire, smoke of water. Flooring may undergo chemical processes to remove the odor of smoke. The sub floor will be inspected to find anything that may need replacement. Upholstery, curtains and furnishings may be taken to our advanced facility to be restored to a preloss condition by our contents department. The entire structure will be aired out for as long as may be needed to remove the effects of odor and smoke. Deodorization efforts will continue throughout the entire process. The team at SERVPRO of NW Portland is also well versed in walking you through the insurance process and working with your insurance provider.  

Helpful After Storm Tips For Portland Homeowners

3/1/2018 (Permalink)

Storm Damage Helpful After Storm Tips For Portland Homeowners Storm damage can be especially traumatic. It's good to have a plan together in the event of a disaster.

In the Pacific Northwest, storm damage can occur almost year round and can cause a tremendous amount of damage to your home. Heavy rainfall can potentially cause flooding, and those strong winds coming out of the Columbia River gorge can equal down trees on your property. After the storm damage can also create health and safety challenges as well. It is wise to have a strategy in place to help you be ready in the event of storm related damage to your home.

Use Caution

Strong winds and rain can create tangible physical hazards such as falling or collapsed roof materials, broken window glass, compromised wall structure and standing and possibly stagnant water in the basement or crawl space. Additionally, moisture can permeate into carpets, furniture, drapes and walls, creating an ideal environment for unhealthy mold to flourish. Turn off your main gas line if you smell gas. Use caution and keep an eye out for broken glass, exposed nails and other sharp objects. Contact SERVPRO of NW Portland as soon as possible to start the remediation process. It may be necessary to make alternate housing arrangements while your home is being restored.

Take Pictures

If you can safely navigate around your property, take as many photos of your property as you can to provide to your insurance company. This will help with insurance compensation.

Contact Your Insurance Provider

Alert your insurance agent of your homes damage immediately. An adjuster will be dispatched to assess the damages to your home. SERVPRO of NW Portland can help your navigate this process.

When storm related disaster strikes, you may be filled with a myriad of emotions, but having these steps in place can help you start the process of getting your life back to normal. SERVPRO of NW Portland offers 24/7 disaster restoration services. We are always here to help. 503-283-3658 

Obtaining an Emergency READY Profile (ERP) for your business

2/22/2018 (Permalink)

Commercial Obtaining an Emergency READY Profile (ERP) for your business Is your business prepared for a disaster? Call SERVPRO of NW Portland TODAY to schedule a free assessment of your building. 503-283-3658

Is your Portland business ready for a water or fire damage emergency? The moments immediately following a fire or a flooding or water damage event are the most crucial. Putting an Emergency READY Profile (ERP) into place can make the all the difference. Did you know that SERVPRO of NW Portland can help you put together an ERP free of charge?

Here are a few advantages of the SERVPRO Emergency READY Profile (ERP):

  • This service is provided to you free of charge.
  • A compact electronic document containing the critical information necessary in the event of an emergency.
  • A guide to help you obtain entrance into your building proceeding a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration specialist.
  • Identifies the line of command for authorization of commencement.
  • Provides personnel and staff with pertinent details about the building, such as the location of water and gas main shut of valves, electric breakers as well as emergency contact information.

Contact SERVPRO of NW Portland today to find out more about scheduling an appointment at your facility with one of our qualified representatives. This complimentary assessment of your building will help you and your staff save crucial time in the event of an emergency and establish SERVPRO of NW Portland as your fire and water mitigation provider. 503-283-3658

Get the mold out of your Portland home before it spreads!

2/20/2018 (Permalink)

Mold Remediation Get the mold out of your Portland home before it spreads! Got mold? Call the pros at SERVPRO of NW Portland before it spreads! 503-283-3658

With the consistently damp weather conditions, most Portland homeowners will have a run in with mold in their home. A small little spot in the shower that can be quickly wiped up is nothing to be too concerned about and is a part of general home maintenance. However, if you have detected spreading patches of mold, accompanied with a foul or musty odor that causes the area to feel dank and uncomfortable, it could very well indicate a much more serious condition. If you are faced with this particular problem, then it may be time to call in the experts at SERVPRO of NW Portland to ensure the caustic and potentially hazardous material has been completely removed.

Containment

The professionals at SERVPRO of NW Portland can help to determine if the mold in your home will require ‘containment’ and how extensive it should be. Depending on how severe of a problem the mold in your home is and what type of spores are found, the containment can be a relatively small area, and in rare cases, can sometimes require a temporary relocation during the remediation process.

The majority of informed homeowners take action while the mold is in an early stage, prior to spreading and becoming a much bigger concern.  The professionals at SERVPRO of NW Portland will quarantine the contaminated area so that movement cannot dislodge and distribute mold spores to unaffected areas of the structure. State of the art equipment will be set up to dry, repair, and treat the tainted space. 

The End Result

Here at SERVPRO of NW Portland, our goal is to “Make it like it never happened” and to restore your property to pre-mold condition. Our restoration team has a proven track record of eliminating the problem the majority of the time. In some severe cases, this may not always be possible, but this is the exception and not the rule.

If there is one take away from this article, is to address the problem AS SOON as it is detected. Ignoring the problem will not make it go away, and only increases the opportunity for mold to move into the walls and the floor. Once this occurs, the problem become much more difficult and costly to eliminate. As the old saying goes; “an ounce of protection is worth a pound of cure”.

Protect your health and your investment

If you suspect a chronic mold problem in your home, do not hesitate to call the specialists at SERVPRO of NW Portland. 503-283-3658

For Many Portland Residents, Mold Can Be A Health Concern.

2/14/2018 (Permalink)

Mold Remediation For Many Portland Residents, Mold Can Be A Health Concern. Mold can be a major health concern for some. Call SERVPRO of NW Portland today if you suspect mold in your home!

Due to the consistently wet climate of the Pacific Northwest, mold issues are a common problem for Portland home owners. Many Portland area residents may not even be aware that mold is growing inside of their home. For some, mold is merely an unsightly and smelly problem. For those who suffer from respiratory conditions or allergies, the problem can be much more severe and be a major health concern. For those with this type of sensitivity, removal of mold is crucial to their general health and wellbeing.

According to the US Environmental Protection Agency, it is not advisable to attempt to clean more than 10 square feet of mold, and may require a contractor who specializes in mold removal.

SERVPRO of NW Portland specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 503-283-3658

When a storms strikes Portland, SERVPRO is ready!

2/12/2018 (Permalink)

Storm Damage When a storms strikes Portland, SERVPRO is ready! From small pipe leaks to a full scale storm event, SERVPRO of NW Portland has seen it all and is ready to help when disaster strikes!

As a flood damage restoration specialist, SERVPRO of NW Portland utilizes and maintains and inventory of state of the art equipment and houses a staff of highly trained and certified personnel to return your property to a pre-storm condition.

Faster To Any Size Disaster

Being a locally owned and operated business enables us to respond fast with the correct resources. This is critical, as a fast response minimizes potential secondary damage and reduces the restoration cost.

Storm & Flood Resources

When a storm strikes Multnomah County, our team will measure our resources to handle a either a large storm or a flooding disaster. We have continuous access to equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams [[Click to your disaster recovery page]] that are strategically located throughout the entire United States.

When Storm or Flood Damage Stikes, Call the Experts at SERVPRO of NW Portland

http://www.SERVPROnorthwestportland.com/emergency-restoration

We Can Restore Your Downtown Portland Business After Water Damage

2/9/2018 (Permalink)

Commercial We Can Restore Your Downtown Portland Business After Water Damage When water disaster strikes your business, call the experts at SERVPRO of NW Porland to make it "Like it never happened."

When flooding or water damage occurs at a commercial property in Portland, many complex scenarios can become a factor, requiring an informed and discretionary reaction. Regardless of the size of the storm or water intrusion, the team at SERVPRO of NW Portland will assess each situation on an individual level with expedience and expertise to identify and isolate the damage. Many times, business can continue in a transitory space while restoration efforts continue at your facility.

Commercial Property Restoration Can Pose Unparalleled Situations

The staff at SERVPRO of NW Portland has received expert training in areas of legality as well as common environmental concerns. Our goal is to perform the restoration work within or as close to your budget as possible. We operate under the understating that time spent restoring your property is time lost for your business and productivity. It is rare to anticipate a business closing disaster, but you can be assured that when and if the time comes, SERVPRO of NW Portland will be your partner on the road to recovery.

SERVPRO of NW Portland is your local commercial and residential water restoration specialist. Our staff is specifically trained in the science of property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Keep this number handy. 503-283-3658

Meet our staff!

Portland's Soot & Fire Remediation Specialists

1/18/2018 (Permalink)

Fire Damage Portland's Soot & Fire Remediation Specialists Extensive soot and smoke damage in Portland area daycare

Following a structure fire, much of the damage caused by smoke and soot is not immediately detectable and can remain hidden inside the walls and in cracks and crevices throughout the building. The crew at SERVPRO of NW Portland has the training and expertise to methodically investigate and appraise the contamination and develop and effective and efficient remediation strategy.

Smoke and soot residue:

  • Sweltering smoke tends to transmigrate to cooler areas and rises to the top of the building.
  • Smoke will infiltrate into plumbing systems, moving from floor to floor indiscriminately through conduits and ducts throughout the walls of the structure.
  • Different categories of smoke can influence the cleaning and rehabilitation process.

Categories of Smoke

Generally speaking, smoke will either fall under two categories; wet or dry. Consequently, there are different categories of soot residue following a structure fire. Prior to commencement, SERVPRO of NW Portland will perform an analysis on the soot residue to ascertain the category of smoke damage in the home. A specific cleaning plan will then be developed utilizing the data collected during pretesting. Some additional information regarding smoke residue:

Wet smoke – oil based compounds (plastics/ rubber)

  • Lower heat, prone to smoldering, foul smelling, glutinous and tacky, waxy. Wet smoke can create “smoke webs” which are more difficult to clean.

Dry Smoke – organic materials (paper/ wood)

  • Burns quickly at high temperatures. Heat rises and consequently, so does smoke.

Protein Fire Residue – Caused by evaporation of materials as a result of the fire’s heat

  • Practically invisible. Causes discoloration of painted and finished surfaces. Intense pungent stench.

Our Fire Restoration Services

Due to the variances and unpredictable nature of a structure fire, each situation demands a particular solution and course of action to accommodate that particular scenario. SERVPRO of NW Portland stands at the forefront of the fire restoration service industry in terms of time honored expertise and experience as well as state of the art remediation equipment. You and your family will be treated with empathy and respect throughout the entire process and your property will be treated with the utmost regard.

Additional questions regarding Fire, smoke & soot damage? We would be happy to talk with you!

Call SERVPRO of NW Portland Today – 503-283-3658

NW Portland's premier flooded basement specialists.

1/17/2018 (Permalink)

Water Damage NW Portland's premier flooded basement specialists. Heavy rains were no match for our team!

Although a basement can flood at any time, flooding most often occurs during heavy rainfall. Because of the nature of basements, they are inherently prone to flooding. Here are a few reasons why your Portland basement could flood.

  • Due to heavy rains, surface water can pool around the perimeter of your home.
  • Foundation drainage system failure of blockage.
  • Water supply line breakage/ freezing or hot water tank failure.
  • Blockage or failure of sewage lateral pipe.
  • Sump pump failure.
  • Storm drain failure.
  • Backup of sanitary sewer.

This list is not intended to be exhaustive, as there are many unknown factors that could cause flooding.

The flooding in this Portland basement was caused by surface water around the home. The Portland area had received a substantial amount of precipitation, causing the groundwater around the perimeter of the basement to swell, resulting in about 6 inches of standing water in the basement.

Within an hour of being contacted by the customer, our crew was onsite ready to begin the remediation process. Utilizing advanced inspection and monitoring equipment, we were able to completely dry the basement within 4 days. Additionally, our contents department was able to salvage much of the customers belongings as well.  

To avoid severe damage to your home’s structure, as well as secondary damage caused by mold, water damage needs to be handled quickly and efficiently. The problem will not go away with time. The longer you delay the process, the higher the chances for secondary damage as well as potential health problems within the home.

We are Portland’s premier flooded basement specialists!

  • 24/7 emergency services. Ready when disaster strikes.
  • Preferred vender to a vast array of national insurance agencies.
  • Direct insurance billing available.
  • Highly trained professional staff, trained in time honored SERVPRO drying and extraction techniques.
  • IIRC certified.
  • State of the art extraction equipment.

Have Questions? Call SERVPRO of NW Portland. We’re always here to help. 503-283-3658

Heavy Rains in the Portland Area Can Spell Flood Damage in St. Johns

11/19/2017 (Permalink)

Storm Damage Heavy Rains in the Portland Area Can Spell Flood Damage in St. Johns Your flooded home deserves the complete attention our SERVPRO team will provide after a flooding event. Contact us for a quick response.

Our Certified Technicians Arrive Equipped to Thoroughly Dry Out Your Flooded Property

After weeks of heavy rain some homeowners in St. Johns face the potential for flooding. Rain totals of more than an inch over the period of days and no end to the precipitation in sight make residents in our area uneasy. Our project managers, crews, and equipment are ready if you call.
 
Although Portland municipal officials take many steps to manage the local heavy precipitation, sometimes the rains in the neighborhood create significant flood damage in St. Johns. When your home is the one affected, you have just one concern -- how can I get help to remediate all the flood damage issues? Our technicians train in a wide range of restoration disciplines that all combine to return your house to you “Like it never even happened.”
 
When flood waters rise in the lower levels of your home, reach out for help from SERVPRO immediately. The longer you wait for help, the more probable the water will severely damage the structure of your home and your treasured possessions and important papers and documents. Flood waters also frequently contain substantial quantities of contaminants that expose you and your family to potentially hazardous substances including bloodborne pathogens, chemicals, and human and animal waste.
 
We arrive ready for any possibility. Our technicians prepare continually through IICRC approved coursework for flood damage remediation and abatement of a broad range of regular and biohazard. A project manager assesses the flood and types the waters as clean, gray (slightly contaminated), or black (dangerously tainted with sewage or other contaminated waste). We pump and extract the water, seeking out hidden pockets or water and filth with state of the art scanners and moisture meters. Contaminated fluids are contained and disposed of according to local codes.
 
Technicians treat flood areas with antimicrobial products matched to the contaminants noted. Air movers and dehumidifiers continue to remove moisture, essential to avoid more deterioration or mold damage. We pack out any water soaked possessions to a staging area where decisions to discard, or dry are made with your input. SERVPRO offers modern freeze-drying technologies for papers, a more cost-effective and successful method than air drying or dehumidification.
 
Speedy and thorough, the SERVPRO of Northwest Portland team manages all steps from flooded to clean and dry. As soon as practicable after the flooding is noted, call (503) 283-3658 for our high-quality flood remediation services.

For more information about the City of St. Johns, Oregon visit:  https://en.wikipedia.org/wiki/St._Johns,_Portland,_Oregon

Wildfire Control Efforts Increase Risk of Mold Damage in Portland

11/13/2017 (Permalink)

Mold Remediation Wildfire Control Efforts Increase Risk of Mold Damage in Portland After fire fighters leave, you have both fire damages and water damages that can quickly become mold damages if not dealt with right away by SERVPRO.

SERVPRO Technicians Assess Mold Infestation Issues After Water was Used to Put Out a Fire at Your Home

Water seems like a real savior during recent fire events in and near Portland. As the threat of extensive damage reduces through fire-fighting efforts, the possibility of mold damage developing is rarely considered. Once you step back and consider how much water is used to control a blaze or reduce the possibility that fire takes off in your home you understand that secondary water-accelerated mold damage can become a crisis in its own right.
 
Mold damage basics in Portland, as elsewhere, emphasize that where standing water or residual dampness remains unabated for just a couple of days, microbial growth is almost inevitable. Our area of Oregon is one of the most humid in the country, and the 73.2 percent average ambient moisture can by itself support mold growth. Add water-based firefighting efforts, and it is not surprising that area homeowners so often seek our mold remediation skills.
 
If mold damage does take hold in your home, abating it becomes as important as cleaning up soot or smoke damage. SERVPRO offers full-service restoration, able to handle your water damage issues, smoke and soot cleanup, as well as providing the mold remediation protocols developed by the Environmental Protection Agency (EPA). Your reliance upon our ability to respond professionally and successfully whatever your restoration needs is well-founded. Our technicians train in a broad variety of strategies and methodologies supported by courses developed with the backing of the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), an international restoration industry standards-setting organization.
 
Expect the mold damage remediation process to emphasize the safety of you and your family as well as the professionals providing the services. SERVPRO technicians wear full personal protective gear during the abatement and contain the moldy areas with physical barriers and modern technologies, like negative pressure air scrubbers, preventing particles from contaminating mold growth-free areas of your home. Any porous materials infiltrated by mold growth will be removed along with the mold colonies, and the infested items disposed of according to local codes for hazardous waste.
 
Final mold remediation steps include sanitization with professional grade antimicrobials matched to the fungal growth and a careful consideration of the water incursion that activated the mold in the first place. Any water or moisture remaining after all restoration services complete can contribute to another wave of mold growth. The water and fire damage efforts must completely eradicate excess moisture issues to prevent further mold damage.
 
Often home restoration is a complicated matter, and SERVPRO of Northwest Portland has the skills, experience, and trained technicians to manage mold, water, and fire damage issues, as well as other. Call (503) 283-3658 to set your individualized remediation processes in motion.

For more information about the City of Portland, Oregon visit:  https://www.portlandoregon.gov/

About Water Damage Restoration In Portland Homes

11/2/2017 (Permalink)

Water Damage About Water Damage Restoration In Portland Homes When your Portland home needs water damage restoration, SERVPRO can assist you with the needed work.

Water Damage Restoration

Many Portland homeowners who find damaged areas in their residence often try to patch the area up with store-bought repair materials. These items are typically only for temporary repairs, not permanent ones. Water can damage a home in various ways, each requiring its own solution.

When your Portland home needs water damage restoration, SERVPRO can assist you with the needed work. Our tools, machinery, and equipment help us in providing professional services for both large and small jobs. Because water damage spreads and grows larger, small affected areas should receive timely repair work. Prevention always requires less work and expense than what larger jobs need. Acting quickly instead of waiting for water damage to become more noticeable or problematic costs homeowners thousands extra.

Experts in restoration work can save you both time and money by doing the repairs the correct way, the first time. This eliminates the need for temporary materials, which restoration professionals need to remove before performing more permanent repairs.

SERVPRO technicians restore homes by removing sections full of water damage and then replacing the needed materials. Cleaning away the grime and grit that comes along with deterioration can revitalize some materials enough that replacement becomes unnecessary. Removing some materials leads to the discovery of additional damage on the wooden beams that make up the framework of a home.

Replacing structural supports with like materials restores the strength of the home's interior structure. Many homeowners experience an absence of creaking after this type of restoration. Window frames and doors become a bit more square once this happens, also, making them easier to open and close.

When water damage affects windows and doorways, reframing them can solve the problem. Cabinets can also become water-damaged and require repair work. Floors, walls, ceilings, and even your belongings can sustain damage from exposure to water. We can restore all of these to like-new condition for you.

Water, while necessary for life, can quickly and easily create damaged areas in any home. Our experts also have the skills needed to locate the water coming into your home, and then eliminating the water's source, protecting your home from future water damage. Call SERVPRO of Northwest Portland at (503) 283-3658 for our round-the-clock services.

Click here for more about Portland, Oregon.

Overflowing Water Brings Flood Damage to Portland Homes

10/25/2017 (Permalink)

Storm Damage Overflowing Water Brings Flood Damage to Portland Homes Flooding destroys building structure quickly and from the bottom up. Contact SERVPRO for drying out, remediation efforts and restoration.

Our Technicians Follow the Water's Path to Find Any Pockets That Can Harbor Floodwaters in Your Home

Many natural bodies of water provide hours of fun and relaxation to Portland residents. If they overflow due to heavy rains, flooding can rush into homes and cause extensive damage. Mitigating such damage by professionals restores homes to pre-flood condition.

When residents find their floors soggy with water, flood damage in Portland is already beginning. Carpets become ruined quickly, and the flooring support underneath becomes at risk of becoming severely damaged. Walls made of stucco, drywall and other absorbent materials quickly wick water upwards, making two lines – flood line and a wavy one where moisture prevails.

SERVPRO professionals use pumps of various kinds to remove standing water. Switching to smaller units helps remove puddles inside usually unnoticed depressions. Afterward, we quickly remove the carpeting and padding. Setting up the machinery to dry out floors comes next. Walls that receive immediate attention can often remain standing instead of being torn away and replaced. We include the treatments needed to kill any pathogens, as well.

Because flooding inside a home happens on lower levels, many people become surprised at how muggy the air becomes inside their flooded home. Water continually attempts to find equilibrium and uses evaporation and condensation to achieve this state. Opening windows and doors after a flood can help the moisture exit your home to much drier air outside. The air movers used to dry out walls also keeps moisture from settling, and the desiccant machines trap the water molecules before they can condense elsewhere inside your home.

If flooding occurred inside your kitchen area, we can help restore this area to functioning capacity again. However, unlike other areas of your home where cleaning and removal of silt and other minute debris suffices, government regulations require the disposing of all foodstuffs. Contact with floodwater, no matter how temporary, renders those items inedible. In cans, there are too many tiny places where dangerous pathogens can hide, and the risk of contamination is extremely high. Bleach may render these pathogens inert, but it can also corrode the can and cause additional problems.

SERVPRO of Northwest Portland is ready to help you with flood damage when the Columbia or the Willamette overflow in our area. Calling (503) 283-3658 puts you in contact with our 24-hour service and begins the restoration process every flooded home needs.
 
For more information regarding Portland, click here

Cooking Fires And Subsequent Fire Damage In Your St. Johns Kitchen

10/10/2017 (Permalink)

Fire Damage Cooking Fires And Subsequent Fire Damage In Your St. Johns Kitchen Even if a kitchen fire blazes for only a short time and efforts to extinguish it succeed, the smoke can ruin your kitchen.

Fire Damage In Your Kitchen

A favorite activity of many residents in St. Johns, cooking lets us show off our skill and our personalities. It also brings friends and family together, teaches our children a vital but fundamental skill, and promotes our health.

St. Johns part-time chefs can protect their kitchens from fire damage by exercising caution when frying foods. Oils can quickly ignite, creating instantaneous flames that can spread quickly. If this happens, turn off the stove's burners as quickly as possible. Using water in attempts to extinguish such fires rarely ends well. Instead, cover the pot to suffocate the flames, or toss several boxes of baking soda on a blazing skillet, which can extinguish the fire, if you act quickly enough.

However, it takes a tremendous amount of baking soda to accomplish this feat. The mistaken use of baking powder, or worse, flour, can create even more problems, as these ignite when exposed to too much heat. Smoking heavily, oil gives off a warning sign when becoming too hot, so reducing the temperature can effectively prevent a grease fire.

Even if a kitchen fire blazes for only a short time and efforts to extinguish it succeed, the smoke can ruin your kitchen. However, the technicians at SERVPRO combine extensive experience with intensive training, so your home always receives the protection it deserves. We can clean your kitchen and adjacent areas in your home, so it sparkles once again. Making homes feel clean and bright again, so homeowners feel “Like it never even happened” makes our work fulfilling and highly worthwhile.

At times, structural damage to the home occurs because of a fire that raged out of control and spread, but we are always ready for such disasters. Cleaning these situations up to restoring your home through repairs or replacements makes it safe once again to enjoy cooking and providing others with delicious food from your kitchen. Removing the sooty deposits means no malodorous remnants remain to ruin the taste of your food, either.

SERVPRO of Northwest Portland can be contacted at our local number, (503) 283-3658, any day of the year, and at any hour. We care about those in our community and helping ensure that each family can engage in their daily activities without interruption remains one of our goals.

Click here for more about St. Johns.

Plan Ahead For Leaks And Prevent Mold Damage In Your Portland Coffee Shop

10/3/2017 (Permalink)

Commercial Plan Ahead For Leaks And Prevent Mold Damage In Your Portland Coffee Shop Portland coffee shops are at risk from leaking appliances such as dishwashers, seepage from windows or roofs, or burst pipes.

Prevent Mold Damage

Leaks can happen in any business. Portland coffee shops are at risk from leaking appliances such as dishwashers, seepage from windows or roofs, or burst pipes. After a leak, there is a genuine risk of mold damage, which is something no business owner wants. In particular, there is a risk of mold growing in food storage spaces which could lead to spoilage and the costly loss of your stock. That is why it is important to plan to prevent leaks and therefore mold damage in your business.

Mold damage is unsightly, and naturally, you want to take all the steps you can to prevent it happening in your Portland coffee shop. One way you can plan is by carrying out a risk assessment and putting guidelines in place for what to do in the event of a leak. The sooner you deal with water in your premises, the less chance there is of damp settling in and giving mold a place to grow.

The first step is a risk assessment. SERVPRO’s Emergency Ready Profile app is perfect for carrying out a risk assessment. Emergency Ready Plan is free and makes it easy to go through your business and highlight potential risks and problems, and then draw up a plan for what to do in an emergency.

Take a look at all the places water could enter, or leak or spill: Appliances, windows, doors, the basement, sinks, and faucets. Check for leaks or damage, and get necessary repairs done as soon as possible. Get your staff into the habit of cleaning up spills immediately.

Check out where your food is stored and make sure it is dry, so mold cannot form (the spores need moisture to grow). Plan how to keep food safe from damp in the event of a leak, perhaps by moving it to a different location in your store, or even to another location in the area.

SERVPRO is on hand to help dehumidify and dry your premises before mold has the chance to grow. Our IICRC-certified technicians use moisture probes and penetrating moisture meters to look for hidden patches of damp and make sure your premises is thoroughly dry. For help with mold prevention in Concordia, Kenton, Portsmouth, Piedmont and surrounding areas, call SERVPRO of Northwest Portland at (503) 283-3658 today.

To learn more about the city of Portland visit https://www.portlandoregon.gov/.

Timely Local Response, Providing Water Damage Restoration Services Throughout The Portland Area

9/12/2017 (Permalink)

Water Damage Timely Local Response, Providing Water Damage Restoration Services Throughout The Portland Area Melting Snow Can Cause Water Damage in the Portland Area

Reduce Damages Caused by Water with Fast SERVPRO Service

While water itself is essential to our survival, the same is not true for your home in Portland. Too much water can create a variety of problems including corrosion, rust, and mold that have a major impact on your indoor living environment and the structural integrity of your building.  

Water damage restoration comes in handy when the building materials used to construct your Portland area home become exposed to water. These services involve using a licensed technician to repair and restore sections of your home damaged during an event. Making your property look new again, “Like it never even happened.”

It is important for you to seek professional help as soon as possible. However, it is also necessary to make informed decisions concerning your repairs, so you may also want access to someone who can confidently explain things to you.
SERVPRO technicians respond 24-hours a day, 7-days a week, regardless of when you need us, we are there. We take the time to explain every step of our process in detail, answer any questions, and address every concern you might have throughout the restoration process. The entire scope of service is presented to you, no surprises.

It helps to have access to a professional, local company, as availability plays a crucial role in your restoration. It is never good having to wait on someone who has to drive three hours between jobs to check on drying equipment or answer your call for help.

So, you might be happy to know that every SERVPRO franchise is locally owned and operated. Our office is run by people who live right here. All of our technicians are IICRC-industry certified, use the latest, most sophisticated equipment, and take serving the members of our community seriously.
If you are worried about your insurance coverage, or costs associated with your restoration, you can rest assured that we do everything possible to assist you with filing a successful claim and make it a point to provide you with the quality results you deserve.
 
Contact SERVPRO of Northwest Portland to begin your home’s restoration, today. Our fleet offers full-service solutions throughout Concordia, Kenton, and Piedmont as well. (503) 283-3658

Site of City Gov't click here.

Wildfire Damage from Smoke and Soot in the Portland Area

9/6/2017 (Permalink)

Fire Damage Wildfire Damage from Smoke and Soot in the Portland Area Trust SERVPRO for Smoke & Fire Damage Cleanup in the Portland Area

Odor Removal and Fire & Smoke Restoration Are SERVPRO Cornerstones of Service After Portland Wildfires

Residents of our community can be despondent and fearful as the wildfires of 2017 consume acres of scenic Oregon. Dozens of fires are currently burning, traveling swiftly and changing directions because of historic dry conditions and high winds. The possibility that your home or business could be at risk for significant smoke and soot damage is real.

Wildfires in the Cascades and the Columbia River Gorge create excessive amounts of ash, soot, and smoke, infiltrating buildings and coating vehicles and property. Even dwellings untouched by flames in the Portland area experience fire damage, soot and smoke deposits soiling the interiors of homes and adversely affecting indoor air quality. Our core business is fire damage restoration, and our crews are ready to help your home recover from this widespread disaster.

Smoke and soot damage is very corrosive, requiring a fast response. Our SERVPRO is a local company committed to the well-being of our community, and able to react quickly because of our nationwide network of franchises. We have access to technicians trained extensively in advanced smoke and soot cleanup techniques and a range of cutting edge equipment and tools that make our work crews even more efficient.

Managing the damage done by soot and smoke requires the experience and schooling possessed by our team of IICRC certified workers. These FST fire and smoke restoration technicians are deliberate in their choice of cleaning products and tools and tenacious in their quest to remove all traces of soiling due to the wildfires. Light coatings can be dry sponged, vacuumed and dusted away, while sticky soot layers respond better to careful scrubbing, sometimes with abrasives. We try to eliminate all stains, and when necessary, prime coat salvageable building materials. We also use immersion options for intricate articles like blinds that are hard to clean in other ways, and ultrasonic machines that must be operated by our certified technicians. For cleaning and storing possessions and belongings, we offer a pack-out service.

Our SERVPRO arsenal also includes odor-busting technology. A clean home is of little value if it smells strongly of smoke. Our deodorization specialists have many methods and tools at their disposal to eradicate even persistent odors. If thorough cleaning and sealing products only take the edge off a smoky smell, we move to airborne strategies like professional spray deodorants, thermal foggers, ozone machines and hydroxyl generators. You can rely on our OCT odor control trained technicians.

If your property needs wildfire damage restoration help, SERVPRO of Northwest Portland is eager and ready to lend a hand. Schedule an assessment at (503) 283-3658, and a well equipped and trained team of restoration specialists can arrive within hours.

Fire and First Responder Tips and Information Here

Why Portland Restaurants Take on More Water Damage than Other Businesses

9/3/2017 (Permalink)

Commercial Why Portland Restaurants Take on More Water Damage than Other Businesses The ERP Plan Can Reduce Water Damage and Closings for Portland Area Restaurants and Other Businesses

Water, Restaurants, and Damage?  Call SERVPRO

Restaurants typically have the highest water consumption of any class of business, leading not only to increased bills but also greater risk of water damage.

Portland restaurants experience small-scale water damage on a much more frequent basis than other local companies, causing minor but still troublesome headaches for the unprepared. While SERVPRO can help with mitigation and restoration services to keep the real impact on your business to a minimum, you should be prepared for the most common issues you may find yourself facing.
 
Clogged Drains
Whether it is in the restroom or the kitchen, clogged pipes and drains have the potential to cause a lot of water damage to your Portland restaurant very quickly. While establishments with timed faucets are typically resistant to these disasters, troubles can still arise due to carelessness or malfunction. Overflowing sinks and drains spill high volumes of water on the floor, causing permanent damage to flooring materials if not properly drained or cleaned up. Should this issue arise, be sure to shut the water off quickly to prevent further harm.
 
Burst or Torn Water Lines
Whether the water line is in the structure or an appliance, rips, and holes in pipes and tubes commonly create uncontrollable disasters. While aging kitchen equipment tends to be at the greatest risk, accidents can happen to even the newest and most premium appliances. Be sure to have sealant on-hand to patch up leaks quickly, and contact SERVPRO or an equipment technician as needed for further fixes.
 
Flooding
Serious flooding can happen to restaurants either from natural disasters or major water leaks, such as a busted water main. When this happens, a fast call to SERVPRO is critical, as calling us without delay ensures that we can find and repair the issue in a timely fashion and mitigate as much damage as possible. These cases typically develop into lengtheir, more challenging restoration processes, especially if we experience additional delays in the mitigation process. Our ERP, Emergency READY Profile Plan can help prevent, or at least mitigate, fire or water damage from closing your restaurant.
 
SERVPRO of Northwest Portland helps local businesses to survive and overcome even the worst disasters and damages. To enlist our aid, call us around the clock at (503) 283-3658.

Visit the Oregon Zoo for a great day, click.

Inadequate Gutters And Downspouts Cause Foundation Flood Damage In Portland

8/22/2017 (Permalink)

Storm Damage Inadequate Gutters And Downspouts Cause Foundation Flood Damage In Portland Portland Homeowners Rely on SERVPRO for Storm Damage Cleanup

SERVPRO Tips to Mitigate Storm Damage from Structural Defects

Storms that dump many inches of rain over the period of just a few hours expose your home to the risk of severe flooding inside your foundation. The causes of these storm-related outcomes focus on the condition and capacity of gutter and downspout systems as well as the possibility of seepage because of the supersaturated ground. Our crews train extensively to respond to these types of conditions, ready to turn back the clock and return your Portland house to you “Like it never even happened.”
 
Several days of incessant rains soak the ground surrounding your house. The water finds nowhere to go but through the cinder blocks into your foundation. As the pounding rain rolls off the roof into your gutters, it spills over, sending torrents of water over the edge of your foundation. We have answers to the flood damage afflicting your Portland home, dilemma, and you guarantee yourself a better result if you call for our services immediately without trying to manage the influx of water by yourself.
 
Our team ascertains that it is safe to work in the flooded basement, and we begin pumping out the water. We hit the ground running even if the power in your home is unavailable to use because of our powerful truck mounted submersible pumps and water extractors. Once the water level reduces, SERVPRO team members assess the condition of any mechanical systems and determine whether stored items or furnishings sustained flood damage. Cinder block walls are notorious for holding water within interior cells. Sophisticated scanning techniques find pockets of water, and we drill through mortar joints to release it. Air movers and dehumidifiers begin the process of drying the walls and floors.
 
SERVPRO does not leave you high and dry after completion of the job. We consult with you about the reasons for this destructive event. Water incursions through the walls of your foundation signal that the grading around your home may need review. Poorly performing gutters and downspouts may need an upgrade. We also work you through the insurance claim process as storm related flooding frequently is a covered instance.
 
SERVPRO of Northwest Portland is poised to perform when you call (503) 283-3658. No disaster is too big or too small for our professionals to lend their training and experience to meet your needs in Portland, St Johns, or even Concordia.

More about this city here.

Freeze Drying Restores Paperwork After Water Damage To Your Portland Law Firm

8/4/2017 (Permalink)

Commercial Freeze Drying Restores Paperwork After Water Damage To Your Portland Law Firm Water damage is one thing no law firm wants to handle.

Water Damaged Documents

Water damage is one thing no law firm wants to handle. It only takes a spell of severe weather, a burst pipe or even a leaking roof to leave your legal firm facing a costly cleanup operation. Even though so much work is performed by computer these days, many law firms still have lots of old paperwork and books that are not in digital form.

When the worst happens, and the books and archives of your Portland law firm suffer water damage, you might think that there is no way to restore them. However, that is not necessarily true. Swift action may be enough to save your valuable documents. That is why we recommend calling SERVPRO immediately, as time is of the essence when dealing with waterlogged paper items.

The first thing our IICRC-certified team does is freeze water damaged paperwork as quickly as possible. Fast freezing prevents further damage and gives the water damage restoration process the greatest chance of success. Next, we ship the books and papers to our restoration facility. We ship them in climate controlled conditions, and carefully log each item so you can relax knowing that your beloved items are in good hands.

We use our freeze drying chamber to carry out water damage restoration on your books and archives. The method is innovative and yet surprisingly simple. We use a powerful vacuum to draw any air out of the chamber. Meanwhile, we heat the chamber slowly to the correct temperature (below 32F). SERVPRO uses the right combination of pressure and temperature to dry materials using a process known as sublimation. We remove the frozen water as gas without it passing through a liquid phase, which means there is no further distortion or water damage to the paper. Freeze drying often eliminates the need for expensive re-binding of books. The process of freeze drying also brings dirt such as mud to the surface and makes it much easier to clean the paper.

Do not despair if your law library or client files are water damaged. Swift action and state of the art freeze drying can save your papers and books and restore them “Like it never even happened.” For help restoring damaged books, call SERVPRO of Northwest Portland at (503) 283-3658 today.

Click here for more about the city of Portland.

Humid Conditions: A Mold Damage Challenge For New Residents Of Portland

8/2/2017 (Permalink)

Mold Remediation Humid Conditions: A Mold Damage Challenge For New Residents Of Portland Mold damage to your Portland home may be unexpected if you are from a less humid place.

Mold Damage

Our area is identified as one of the ten most humid cities in the United States, although the ambient moisture does vary season to season. If our relative humidity levels result in problems with mildew or mold SERVPRO helps remediate the outbreak and educates homeowners on how to avoid problems in the future.

When you are new to an area, some challenges surprise a homeowner. Mold damage to your Portland home may be unexpected if you are from a less humid place. Mold requires a source of water, although it does not need to be a puddle or a leak. An interior humidity of over 70 percent by itself encouraged mold. We work with you to reduce the moisture content of the air within your home as well as managing the removal of current mold colonies.

SERVPRO employs the Environmental Protection Agency (EPA) protocols while remediating household mold. The area affected must be contained, usually by plastic sheeting protecting the rest of your home during the process. If the area is large, we bring in a negative pressure machine to remove any particles and otherwise contaminated air via filters and a system that pulls the tainted air out of the home, not to be recirculated. Our team suits up in personal protective gear when on-site.

We remove only the mold if it is on a non-porous surface. If the roots of the colony infiltrate building materials like drywall, insulation, or fabrics, among other things, we also cut the contaminated areas out. The moldy materials are bagged and disposed of per local regulations for hazardous substances. Our crews apply antimicrobial products to prevent recurrence.

SERVPRO knows mold returns if the moisture issue remains. Ventilation is one important process that minimizes mold growth, so we suggest furnishings be placed away from walls for easy air flow. Exhaust fans must run in high humidity areas like kitchens and bathrooms during cooking, showering, and other use. Dehumidifiers and, in warm weather, air conditioners reduce the air’s moisture. A level of 30 to 50 percent is the target, non-conducive to mold growth.

SERVPRO of Northwest Portland awaits questions and requests for help when mold damages your dwelling for any reason. Call (503) 283-3658 to schedule an inspection and creation of a mold remediation plan.

Visit https://www.portlandoregon.gov/ for more about Portland.

Fire Damage Can Affect More than Exterior Walls in a Portland Residence

7/31/2017 (Permalink)

Fire Damage Fire Damage Can Affect More than Exterior Walls in a Portland Residence SERVPRO Restores Portland Homes Damaged by Electrical Fires and More

Portland Fires Cause Problems to Wiring and Plumbing Inside Walls

Any size fire can be traumatizing, including small fires in the bathroom or kitchen, simply because of how quickly a fire can spread. Even smaller, more localized fires that are easily extinguished without help from the fire department can still pose problems later on, however. Fires do not have to become large before they can cause damage to the rest of the home.
 
The heat produced by the flames can also cause fire damage to Portland properties. When the wiring inside walls is affected by heat, this can cause damage to that wiring. If that installation happens to provide electricity to other rooms, the damage can cause problems later. Also, it might not only be the fire that creates a problem, but also any water that is used to extinguish a fire.
 
Firefighters' hoses blast water at a high-pressure level when battling fires, and this can produce enough of an impact that water becomes saturated inside walls and ceilings. Steam is produced in large amounts as water hits burning materials, traveling just as far as water can, and penetrating into locations even more easily than it does in its liquid form.
 
SERVPRO technicians are educated and trained in IICRC approved methods. We know that checking the wiring well can reveal any corroded areas in your home's electrical system. When corrosion is located, wiring must be replaced to ensure that there is no elevated risk of future fires. We work with qualified electricians, so your home receives the services required to restore everything promptly. When plumbing has been affected by fire or heat, we ensure that this aspect of your home is also repaired.
 
We know your family does not want to wait an additional week, or even a single day, longer than what they need to before returning home after a disaster as terrible as a house fire. Ensuring that plumbing, electrical wiring, and anything else that needs repair work is all done so that everything is finished around the same time is important to your family and us as well.
 
SERVPRO of Northwest Portland can be reached at any time, day or night, by calling our local number (503) 283-3658. We can help you and your family by restoring your home, so the fire soon becomes only a distant memory. "Like it never even happened."

Fires can have hidden monetary costs. click

Does Hidden Portland Mold Damage Need Remediation?

7/30/2017 (Permalink)

Mold Remediation Does Hidden Portland Mold Damage Need Remediation?    Poorly Sealed Window in a Portland Home Equals Excess Moisture Leading to Mold Growth--Call SERVPRO

Mold Stains and Patches Are Eliminated by SERVPRO

Mold does not need light to grow, just moisture and a surface that provides an organic food source. The wooden structure of your home provides cellulose, a perfect food source. Just a bit of moisture encourages mold spores to grow. SERVPRO assists with mold remediation behind walls, in attics, under flooring, or any other recess or covered place.
 
Your remodeling contractor found mold damage between the walls in your Portland bungalow during demolition to expand your kitchen. Our trained technicians used the Environmental Protection Agency (EPA) protocols to contain and remove the moldy material exposed due to the tear-out activity. The concern you have now is whether the mold extends into areas beyond the square-footage of the new doorway.
 
SERVPRO’s project manager works with your remodeling contractor and your insurance company to determine the extent of the mold remediation necessary. Ignoring potential mold colonies simply because they are unseen is risky for some reasons.
 
*Continued fungal growth threatens the structural integrity of your home as it consumes the wood making up the framework of your dwelling.

*Susceptible individuals may react adversely to mold, evident or hidden, particularly if they have allergies or specific sensitivity to the strains possibly growing inside the walls. Only a healthcare practitioner should advise you on the connection between mold and illness, but professional remediation of all colonies can improve air quality.

*Unchecked mold growth eventually becomes visible, extending through materials like gypsum board, wall paper, and more, spreading spores in all directions. Staining can become unsightly, especially in a newly remodeled kitchen.

*Mold often creates an unpleasant, musty odor that emanates from the cavities it occupies. Elimination of the smell requires remediation of the fungal proliferation.
 
Trust our mold remediation team to contain and remove any additional colonies. SERVPRO follows the best industry practices, using professional antimicrobial products to scrub down areas and HEPA filter-equipped air scrubbers and vacuums to clear the air and surfaces of excessive mold residues.
 
Mold also signals a moisture breach from a leak in your roof, plumbing, appliances, or excessive humidity. The SERVPRO team knows finding, containing and removing almost all of the active mold must be followed by detecting the source of the moisture. Failing to eliminate the water or moisture issue increases the risk of additional microbial infestations in the future. Although mold spores are always present, they pose little danger without water activation.
 
Rely on SERVPRO of Northwest Portland to remediate mold growth in any area of your home properly. Call (503) 283-3658 to set up an appointment for a consultation with one of our experienced estimators.

Information on Portland here.

How We Help Deodorize Your Portland Living Room After Water Damage

7/20/2017 (Permalink)

Water Damage How We Help Deodorize Your Portland Living Room After Water Damage After Portland Post Water Removal SERVPRO Adds an Aromatic Treatment

SERVPRO Techniques for Odor Removal Post Water Intrusions

Water damage to your living room happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors.
 
SERVPRO is on hand to remove water immediately and remediate the water damage to your Portland home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward.
 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident.
 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room.
 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners.
 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet.
 
SERVPRO understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more.
 
For help removing damp smells from your home, call SERVPRO of Northwest Portland at (503) 283-3658 today.

Here is more about Portland.

Multnomah County Residents: Follow These Mold Safety Tips If You Suspect Mold

2/17/2017 (Permalink)

Mold Remediation Multnomah County Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

 


If you see visible mold, do not disturb or attempt to remove it. You can inadvertently spread the mold infestation throughout your entire home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.


What to Do:


·         Do not go into areas affected with mold.


·         Turn off the HVAC system and fans to prevent further spread of microscopic mold spores.


·         Contact SERVPRO of Northwest Portland for mold remediation services.


What Not to Do:


·         Do not physically touch or disturb the mold.


·         Do not blow or cause air to be blown across any surfaces with visible or suspected mold growth.


·         Do not attempt to dry the area yourself.


·         Do not spray bleach or other similar disinfectants on the mold.


About Our Mold Remediation Services


SERVPRO of Northwest Portland specializes in mold cleanup and restoration, in fact, it is one of the cornerstones of our business. Our crews are highly trained restoration professionals that use specialized state of the art equipment and time proven techniques to properly remediate your mold problem as quickly and as safely as possible.


If You See Signs of Mold infestation, Call Us as soon as possible – (503) 283-2658. SERVPRO of NW Portland is here to help 24/7.


 

NW Portland Area Residents: We provide immediate service day or night!

12/28/2016 (Permalink)

General NW Portland Area Residents: We provide immediate service day or night! NW Portland Area Residents: We provide immediate service day or night!

SERVPRO of NW Portland provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Multnomah County area.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

 

Have Questions? Call Us 24/7 – 503-283-3658 SERVPRO of NW Portland

Residential Services

Whether your Multnomah County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property in the Multnomah County Area. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

 

http://www.SERVPROnorthwestportland.com/commercial-restoration-cleaning

  

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When Storms or Floods hit Multnomah County, SERVPRO of Northwest Portland is ready!

12/28/2016 (Permalink)

Storm Damage When Storms or Floods hit Multnomah County, SERVPRO of Northwest Portland is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in the Portland Area.

SERVPRO of Northwest Portland specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit in the Multnomah County Area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams http://www.SERVPROnorthwestportland.com/emergency-restoration that are strategically located throughout the United States.

 

Have Storm or Flood Damage? Call Us Today (503) 283-2658 SERVPRO of NW Portland 

Our Highly Trained Restoration Specialists can restore your Portland Area Home

12/23/2016 (Permalink)

General Our Highly Trained Restoration Specialists can restore your Portland Area Home We are an IICRC Certified Firm

SERVPRO of Northwest Portland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Northwest Portland

SERVPRO of Northwest Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Friendly and Talented Crew - http://www.SERVPROnorthwestportland.com/employee-photos

Certifications

  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program

 

Faster to your Portland Area Water Damage Event

11/30/2016 (Permalink)

Water Damage Faster to your Portland Area Water Damage Event SERVPRO of Northwest Portland provides 24 hour fire and water damage restoration service in the Multnomah County area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Northwest Portland provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Northwest Portland arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

 

Need Emergency Service? Call Us 24/7 – (503) 283-3658

Water Damage Timeline

 

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

 

About SERVPRO of Northwest Portland 

SERVPRO of Northwest Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Meet our Friendly and Talented Crew - http://www.SERVPROnorthwestportland.com/employee-photos

Certifications

  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program

Doernbecher Children's Hospital Toy Drive

11/21/2016 (Permalink)

Community Doernbecher Children's Hospital Toy Drive Spread some holiday cheer this year to a local boy or girl.

Help us spread some Holiday cheer to children in need. SERVPRO of Northwest Portland is organizing a Toy Drive for Doernbecher Children’s Hospital. They are a great hospital that does amazing work in the community and we want to celebrate their work by collecting toys for children and their families. You can help by bringing a new, unwrapped toy for boys and girls ages 0-18 to the following locations:

SERVPRO of NW Portland & Lake Oswego/ West Linn 2725 NE Columbia Blvd, Portland, OR 97211

State Farm Insurance 4946 N Vancouver Ave., Portland, OR 97217

State Farm Insurance 14095 NW Cornell Rd., Portland, OR 97229

KIN Living Office 139 SE Taylor St., Portland, OR 97214

240 Clay Building 240 SE Clay St., Portland, OR 97214

 

If you have any questions please give us a call at 503-283-3658.

Portland Area Smoke and Soot Cleanup

11/11/2016 (Permalink)

Fire Damage Portland Area Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Portland Area Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–dry and wet. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Northwest Portland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Different Types of Smoke
  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy, respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (503) 283-3658 SERVPRO of Northwest Portland

#SERVPRONWPortland #SERVPROLakeOswego #SERVPRO #HereToHelp #LikeItNeverEvenHappened

"Live Burn" Event

11/2/2016 (Permalink)

Fire Damage "Live Burn" Event SERVPRO of NW Portland helps clean up debris after burn event.

LP Building Products, along with Portland Fire & Rescue and SERVPRO of NW Portland conducted a Live Burn demonstration at Colwood Golf Center in Portland on October 13, 2016.  The purpose of the demonstration was to show a side-by-side comparison of LP® FlameBlock® Fire-Rated OSB Sheathing vs. regular OSB sheathing.  The demonstration highlights the superior qualities of LP® FlameBlock® Fire-Rated OSB Sheathing which is ICC-certified, has a Class A and 30-Minute Flame Spread Rating (ASTM E84, UL 723), combines flame-spread resistance and burn-through resistance and has 15-Minute Thermal Barrier Protection (UBC 26-2).

Portland Fire & Rescue was in charge of conducting, monitoring and completing the burn and utilized the opportunity as a training exercise.  SERVPRO of NW Portland, a leading provider of Fire Damage Restoration, was asked to participate in the burn event and assist in the cleanup and disposal of the charred remnants of the two structures after the demonstration was finished.  Despite the rainy weather, many LP clients and members of the property insurance industry were in attendance to view the demonstration.

#SERVPRONWPortland #SERVPROLakeOswego #SERVPRO #HereToHelp #LikeItNeverEvenHappened

Does Your Portland Home Have A Mold Problem?

9/8/2016 (Permalink)

Mold Remediation Does Your Portland Home Have A Mold Problem? Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (503) 283-3658 - SERVPRO of Northwest Portland

#SERVPRONWPortland #SERVPROLakeOswego #SERVPRO #HereToHelp #LikeItNeverEvenHappened

Restoring Your Portland Area Commercial Property After A Water Damage Event

9/8/2016 (Permalink)

Commercial Restoring Your Portland Area Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties in the Portland Area are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. #SERVPRONWPortland #SERVPROLakeOswego #SERVPRO #HereToHelp #LikeItNeverEvenHappened

About SERVPRO of Northwest Portland

SERVPRO of Northwest Portland specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Friendly and Professional Crew

Certifications

  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • ECTP - Employee Certification Training Program
  • CCT - Carpet Cleaning Technician

Multnomah County 24 Hour Emergency Water Damage Service

8/25/2016 (Permalink)

Water Damage Multnomah County 24 Hour Emergency Water Damage Service SERVPRO of Northwest Portland provides 24 hour fire and water damage restoration service in the Multnomah County area.

SERVPRO of Northwest Portland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (503) 283-3658

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northwest Portland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northwest Portland

SERVPRO of Northwest Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Friendly and Talented Crew

SERVPRO of NW Portland Mobilizes to Help Louisiana Flood Victims

8/24/2016 (Permalink)

Storm Damage SERVPRO of NW Portland Mobilizes to Help Louisiana Flood Victims Have Storm or Flood Damage? Call SERVPRO of NW Portland & SERVPRO of Lake Oswego/West Linn at (503) 283-3658

As floods ravage the State of Louisiana the team of professionals from SERVPRO of Northwest Portland jump into action to help Louisiana flood damage victims.

Louisiana Officials Say: At least 13 killed and 30,000 rescued following severe Louisiana weather. With more than 40,000 homes being affected, the Red Cross said this is the U.S.'s worst natural disaster since Superstorm Sandy in 2012. Gov. John Bel Edwards declared a state of emergency on Friday.

Our team of professionals loaded vehicles and a couple trailers with the proper equipment needed and headed to Louisiana early Thursday morning to assist the people of Louisiana in the aftermath and cleanup of this massive storm. After 4 long days of driving, they arrived and had boots on the ground ready to help.

#SERVPRONWPortland #SERVPROLakeOswego #SERVPRO #HereToHelp 

Check out our new signage

5/29/2015 (Permalink)

Community Check out our new signage Signage goes up at SERVPRO of Northwest Portland, SERVPRO of Lake Oswego/West Linn new building

SERVPRO of Northwest Portland, Lake Oswego/West Linn is so excited to see the signage going up at our new 20,000 sf building located at 2725 NE Columbia Blvd in Portland, OR.

Categories

Archived Posts