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Timely Local Response, Providing Water Damage Restoration Services Throughout The Portland Area

9/12/2017 (Permalink)

Water Damage Timely Local Response, Providing Water Damage Restoration Services Throughout The Portland Area Melting Snow Can Cause Water Damage in the Portland Area

Reduce Damages Caused by Water with Fast SERVPRO Service

While water itself is essential to our survival, the same is not true for your home in Portland. Too much water can create a variety of problems including corrosion, rust, and mold that have a major impact on your indoor living environment and the structural integrity of your building.  

Water damage restoration comes in handy when the building materials used to construct your Portland area home become exposed to water. These services involve using a licensed technician to repair and restore sections of your home damaged during an event. Making your property look new again, “Like it never even happened.”

It is important for you to seek professional help as soon as possible. However, it is also necessary to make informed decisions concerning your repairs, so you may also want access to someone who can confidently explain things to you.
SERVPRO technicians respond 24-hours a day, 7-days a week, regardless of when you need us, we are there. We take the time to explain every step of our process in detail, answer any questions, and address every concern you might have throughout the restoration process. The entire scope of service is presented to you, no surprises.

It helps to have access to a professional, local company, as availability plays a crucial role in your restoration. It is never good having to wait on someone who has to drive three hours between jobs to check on drying equipment or answer your call for help.

So, you might be happy to know that every SERVPRO franchise is locally owned and operated. Our office is run by people who live right here. All of our technicians are IICRC-industry certified, use the latest, most sophisticated equipment, and take serving the members of our community seriously.
If you are worried about your insurance coverage, or costs associated with your restoration, you can rest assured that we do everything possible to assist you with filing a successful claim and make it a point to provide you with the quality results you deserve.
Contact SERVPRO of Northwest Portland to begin your home’s restoration, today. Our fleet offers full-service solutions throughout Concordia, Kenton, and Piedmont as well. (503) 283-3658

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Wildfire Damage from Smoke and Soot in the Portland Area

9/6/2017 (Permalink)

Fire Damage Wildfire Damage from Smoke and Soot in the Portland Area Trust SERVPRO for Smoke & Fire Damage Cleanup in the Portland Area

Odor Removal and Fire & Smoke Restoration Are SERVPRO Cornerstones of Service After Portland Wildfires

Residents of our community can be despondent and fearful as the wildfires of 2017 consume acres of scenic Oregon. Dozens of fires are currently burning, traveling swiftly and changing directions because of historic dry conditions and high winds. The possibility that your home or business could be at risk for significant smoke and soot damage is real.

Wildfires in the Cascades and the Columbia River Gorge create excessive amounts of ash, soot, and smoke, infiltrating buildings and coating vehicles and property. Even dwellings untouched by flames in the Portland area experience fire damage, soot and smoke deposits soiling the interiors of homes and adversely affecting indoor air quality. Our core business is fire damage restoration, and our crews are ready to help your home recover from this widespread disaster.

Smoke and soot damage is very corrosive, requiring a fast response. Our SERVPRO is a local company committed to the well-being of our community, and able to react quickly because of our nationwide network of franchises. We have access to technicians trained extensively in advanced smoke and soot cleanup techniques and a range of cutting edge equipment and tools that make our work crews even more efficient.

Managing the damage done by soot and smoke requires the experience and schooling possessed by our team of IICRC certified workers. These FST fire and smoke restoration technicians are deliberate in their choice of cleaning products and tools and tenacious in their quest to remove all traces of soiling due to the wildfires. Light coatings can be dry sponged, vacuumed and dusted away, while sticky soot layers respond better to careful scrubbing, sometimes with abrasives. We try to eliminate all stains, and when necessary, prime coat salvageable building materials. We also use immersion options for intricate articles like blinds that are hard to clean in other ways, and ultrasonic machines that must be operated by our certified technicians. For cleaning and storing possessions and belongings, we offer a pack-out service.

Our SERVPRO arsenal also includes odor-busting technology. A clean home is of little value if it smells strongly of smoke. Our deodorization specialists have many methods and tools at their disposal to eradicate even persistent odors. If thorough cleaning and sealing products only take the edge off a smoky smell, we move to airborne strategies like professional spray deodorants, thermal foggers, ozone machines and hydroxyl generators. You can rely on our OCT odor control trained technicians.

If your property needs wildfire damage restoration help, SERVPRO of Northwest Portland is eager and ready to lend a hand. Schedule an assessment at (503) 283-3658, and a well equipped and trained team of restoration specialists can arrive within hours.

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Why Portland Restaurants Take on More Water Damage than Other Businesses

9/3/2017 (Permalink)

Commercial Why Portland Restaurants Take on More Water Damage than Other Businesses The ERP Plan Can Reduce Water Damage and Closings for Portland Area Restaurants and Other Businesses

Water, Restaurants, and Damage?  Call SERVPRO

Restaurants typically have the highest water consumption of any class of business, leading not only to increased bills but also greater risk of water damage.

Portland restaurants experience small-scale water damage on a much more frequent basis than other local companies, causing minor but still troublesome headaches for the unprepared. While SERVPRO can help with mitigation and restoration services to keep the real impact on your business to a minimum, you should be prepared for the most common issues you may find yourself facing.
Clogged Drains
Whether it is in the restroom or the kitchen, clogged pipes and drains have the potential to cause a lot of water damage to your Portland restaurant very quickly. While establishments with timed faucets are typically resistant to these disasters, troubles can still arise due to carelessness or malfunction. Overflowing sinks and drains spill high volumes of water on the floor, causing permanent damage to flooring materials if not properly drained or cleaned up. Should this issue arise, be sure to shut the water off quickly to prevent further harm.
Burst or Torn Water Lines
Whether the water line is in the structure or an appliance, rips, and holes in pipes and tubes commonly create uncontrollable disasters. While aging kitchen equipment tends to be at the greatest risk, accidents can happen to even the newest and most premium appliances. Be sure to have sealant on-hand to patch up leaks quickly, and contact SERVPRO or an equipment technician as needed for further fixes.
Serious flooding can happen to restaurants either from natural disasters or major water leaks, such as a busted water main. When this happens, a fast call to SERVPRO is critical, as calling us without delay ensures that we can find and repair the issue in a timely fashion and mitigate as much damage as possible. These cases typically develop into lengtheir, more challenging restoration processes, especially if we experience additional delays in the mitigation process. Our ERP, Emergency READY Profile Plan can help prevent, or at least mitigate, fire or water damage from closing your restaurant.
SERVPRO of Northwest Portland helps local businesses to survive and overcome even the worst disasters and damages. To enlist our aid, call us around the clock at (503) 283-3658.

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Inadequate Gutters And Downspouts Cause Foundation Flood Damage In Portland

8/22/2017 (Permalink)

Storm Damage Inadequate Gutters And Downspouts Cause Foundation Flood Damage In Portland Portland Homeowners Rely on SERVPRO for Storm Damage Cleanup

SERVPRO Tips to Mitigate Storm Damage from Structural Defects

Storms that dump many inches of rain over the period of just a few hours expose your home to the risk of severe flooding inside your foundation. The causes of these storm-related outcomes focus on the condition and capacity of gutter and downspout systems as well as the possibility of seepage because of the supersaturated ground. Our crews train extensively to respond to these types of conditions, ready to turn back the clock and return your Portland house to you “Like it never even happened.”
Several days of incessant rains soak the ground surrounding your house. The water finds nowhere to go but through the cinder blocks into your foundation. As the pounding rain rolls off the roof into your gutters, it spills over, sending torrents of water over the edge of your foundation. We have answers to the flood damage afflicting your Portland home, dilemma, and you guarantee yourself a better result if you call for our services immediately without trying to manage the influx of water by yourself.
Our team ascertains that it is safe to work in the flooded basement, and we begin pumping out the water. We hit the ground running even if the power in your home is unavailable to use because of our powerful truck mounted submersible pumps and water extractors. Once the water level reduces, SERVPRO team members assess the condition of any mechanical systems and determine whether stored items or furnishings sustained flood damage. Cinder block walls are notorious for holding water within interior cells. Sophisticated scanning techniques find pockets of water, and we drill through mortar joints to release it. Air movers and dehumidifiers begin the process of drying the walls and floors.
SERVPRO does not leave you high and dry after completion of the job. We consult with you about the reasons for this destructive event. Water incursions through the walls of your foundation signal that the grading around your home may need review. Poorly performing gutters and downspouts may need an upgrade. We also work you through the insurance claim process as storm related flooding frequently is a covered instance.
SERVPRO of Northwest Portland is poised to perform when you call (503) 283-3658. No disaster is too big or too small for our professionals to lend their training and experience to meet your needs in Portland, St Johns, or even Concordia.

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Freeze Drying Restores Paperwork After Water Damage To Your Portland Law Firm

8/4/2017 (Permalink)

Commercial Freeze Drying Restores Paperwork After Water Damage To Your Portland Law Firm Water damage is one thing no law firm wants to handle.

Water Damaged Documents

Water damage is one thing no law firm wants to handle. It only takes a spell of severe weather, a burst pipe or even a leaking roof to leave your legal firm facing a costly cleanup operation. Even though so much work is performed by computer these days, many law firms still have lots of old paperwork and books that are not in digital form.

When the worst happens, and the books and archives of your Portland law firm suffer water damage, you might think that there is no way to restore them. However, that is not necessarily true. Swift action may be enough to save your valuable documents. That is why we recommend calling SERVPRO immediately, as time is of the essence when dealing with waterlogged paper items.

The first thing our IICRC-certified team does is freeze water damaged paperwork as quickly as possible. Fast freezing prevents further damage and gives the water damage restoration process the greatest chance of success. Next, we ship the books and papers to our restoration facility. We ship them in climate controlled conditions, and carefully log each item so you can relax knowing that your beloved items are in good hands.

We use our freeze drying chamber to carry out water damage restoration on your books and archives. The method is innovative and yet surprisingly simple. We use a powerful vacuum to draw any air out of the chamber. Meanwhile, we heat the chamber slowly to the correct temperature (below 32F). SERVPRO uses the right combination of pressure and temperature to dry materials using a process known as sublimation. We remove the frozen water as gas without it passing through a liquid phase, which means there is no further distortion or water damage to the paper. Freeze drying often eliminates the need for expensive re-binding of books. The process of freeze drying also brings dirt such as mud to the surface and makes it much easier to clean the paper.

Do not despair if your law library or client files are water damaged. Swift action and state of the art freeze drying can save your papers and books and restore them “Like it never even happened.” For help restoring damaged books, call SERVPRO of Northwest Portland at (503) 283-3658 today.

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Humid Conditions: A Mold Damage Challenge For New Residents Of Portland

8/2/2017 (Permalink)

Mold Remediation Humid Conditions: A Mold Damage Challenge For New Residents Of Portland Mold damage to your Portland home may be unexpected if you are from a less humid place.

Mold Damage

Our area is identified as one of the ten most humid cities in the United States, although the ambient moisture does vary season to season. If our relative humidity levels result in problems with mildew or mold SERVPRO helps remediate the outbreak and educates homeowners on how to avoid problems in the future.

When you are new to an area, some challenges surprise a homeowner. Mold damage to your Portland home may be unexpected if you are from a less humid place. Mold requires a source of water, although it does not need to be a puddle or a leak. An interior humidity of over 70 percent by itself encouraged mold. We work with you to reduce the moisture content of the air within your home as well as managing the removal of current mold colonies.

SERVPRO employs the Environmental Protection Agency (EPA) protocols while remediating household mold. The area affected must be contained, usually by plastic sheeting protecting the rest of your home during the process. If the area is large, we bring in a negative pressure machine to remove any particles and otherwise contaminated air via filters and a system that pulls the tainted air out of the home, not to be recirculated. Our team suits up in personal protective gear when on-site.

We remove only the mold if it is on a non-porous surface. If the roots of the colony infiltrate building materials like drywall, insulation, or fabrics, among other things, we also cut the contaminated areas out. The moldy materials are bagged and disposed of per local regulations for hazardous substances. Our crews apply antimicrobial products to prevent recurrence.

SERVPRO knows mold returns if the moisture issue remains. Ventilation is one important process that minimizes mold growth, so we suggest furnishings be placed away from walls for easy air flow. Exhaust fans must run in high humidity areas like kitchens and bathrooms during cooking, showering, and other use. Dehumidifiers and, in warm weather, air conditioners reduce the air’s moisture. A level of 30 to 50 percent is the target, non-conducive to mold growth.

SERVPRO of Northwest Portland awaits questions and requests for help when mold damages your dwelling for any reason. Call (503) 283-3658 to schedule an inspection and creation of a mold remediation plan.

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Fire Damage Can Affect More than Exterior Walls in a Portland Residence

7/31/2017 (Permalink)

Fire Damage Fire Damage Can Affect More than Exterior Walls in a Portland Residence SERVPRO Restores Portland Homes Damaged by Electrical Fires and More

Portland Fires Cause Problems to Wiring and Plumbing Inside Walls

Any size fire can be traumatizing, including small fires in the bathroom or kitchen, simply because of how quickly a fire can spread. Even smaller, more localized fires that are easily extinguished without help from the fire department can still pose problems later on, however. Fires do not have to become large before they can cause damage to the rest of the home.
The heat produced by the flames can also cause fire damage to Portland properties. When the wiring inside walls is affected by heat, this can cause damage to that wiring. If that installation happens to provide electricity to other rooms, the damage can cause problems later. Also, it might not only be the fire that creates a problem, but also any water that is used to extinguish a fire.
Firefighters' hoses blast water at a high-pressure level when battling fires, and this can produce enough of an impact that water becomes saturated inside walls and ceilings. Steam is produced in large amounts as water hits burning materials, traveling just as far as water can, and penetrating into locations even more easily than it does in its liquid form.
SERVPRO technicians are educated and trained in IICRC approved methods. We know that checking the wiring well can reveal any corroded areas in your home's electrical system. When corrosion is located, wiring must be replaced to ensure that there is no elevated risk of future fires. We work with qualified electricians, so your home receives the services required to restore everything promptly. When plumbing has been affected by fire or heat, we ensure that this aspect of your home is also repaired.
We know your family does not want to wait an additional week, or even a single day, longer than what they need to before returning home after a disaster as terrible as a house fire. Ensuring that plumbing, electrical wiring, and anything else that needs repair work is all done so that everything is finished around the same time is important to your family and us as well.
SERVPRO of Northwest Portland can be reached at any time, day or night, by calling our local number (503) 283-3658. We can help you and your family by restoring your home, so the fire soon becomes only a distant memory. "Like it never even happened."

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Does Hidden Portland Mold Damage Need Remediation?

7/30/2017 (Permalink)

Mold Remediation Does Hidden Portland Mold Damage Need Remediation?    Poorly Sealed Window in a Portland Home Equals Excess Moisture Leading to Mold Growth--Call SERVPRO

Mold Stains and Patches Are Eliminated by SERVPRO

Mold does not need light to grow, just moisture and a surface that provides an organic food source. The wooden structure of your home provides cellulose, a perfect food source. Just a bit of moisture encourages mold spores to grow. SERVPRO assists with mold remediation behind walls, in attics, under flooring, or any other recess or covered place.
Your remodeling contractor found mold damage between the walls in your Portland bungalow during demolition to expand your kitchen. Our trained technicians used the Environmental Protection Agency (EPA) protocols to contain and remove the moldy material exposed due to the tear-out activity. The concern you have now is whether the mold extends into areas beyond the square-footage of the new doorway.
SERVPRO’s project manager works with your remodeling contractor and your insurance company to determine the extent of the mold remediation necessary. Ignoring potential mold colonies simply because they are unseen is risky for some reasons.
*Continued fungal growth threatens the structural integrity of your home as it consumes the wood making up the framework of your dwelling.

*Susceptible individuals may react adversely to mold, evident or hidden, particularly if they have allergies or specific sensitivity to the strains possibly growing inside the walls. Only a healthcare practitioner should advise you on the connection between mold and illness, but professional remediation of all colonies can improve air quality.

*Unchecked mold growth eventually becomes visible, extending through materials like gypsum board, wall paper, and more, spreading spores in all directions. Staining can become unsightly, especially in a newly remodeled kitchen.

*Mold often creates an unpleasant, musty odor that emanates from the cavities it occupies. Elimination of the smell requires remediation of the fungal proliferation.
Trust our mold remediation team to contain and remove any additional colonies. SERVPRO follows the best industry practices, using professional antimicrobial products to scrub down areas and HEPA filter-equipped air scrubbers and vacuums to clear the air and surfaces of excessive mold residues.
Mold also signals a moisture breach from a leak in your roof, plumbing, appliances, or excessive humidity. The SERVPRO team knows finding, containing and removing almost all of the active mold must be followed by detecting the source of the moisture. Failing to eliminate the water or moisture issue increases the risk of additional microbial infestations in the future. Although mold spores are always present, they pose little danger without water activation.
Rely on SERVPRO of Northwest Portland to remediate mold growth in any area of your home properly. Call (503) 283-3658 to set up an appointment for a consultation with one of our experienced estimators.

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How We Help Deodorize Your Portland Living Room After Water Damage

7/20/2017 (Permalink)

Water Damage How We Help Deodorize Your Portland Living Room After Water Damage After Portland Post Water Removal SERVPRO Adds an Aromatic Treatment

SERVPRO Techniques for Odor Removal Post Water Intrusions

Water damage to your living room happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors.
SERVPRO is on hand to remove water immediately and remediate the water damage to your Portland home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward.
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident.
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room.
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners.
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet.
SERVPRO understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more.
For help removing damp smells from your home, call SERVPRO of Northwest Portland at (503) 283-3658 today.

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Multnomah County Residents: Follow These Mold Safety Tips If You Suspect Mold

2/17/2017 (Permalink)

Mold Remediation Multnomah County Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.


If you see visible mold, do not disturb or attempt to remove it. You can inadvertently spread the mold infestation throughout your entire home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

·         Do not go into areas affected with mold.

·         Turn off the HVAC system and fans to prevent further spread of microscopic mold spores.

·         Contact SERVPRO of Northwest Portland for mold remediation services.

What Not to Do:

·         Do not physically touch or disturb the mold.

·         Do not blow or cause air to be blown across any surfaces with visible or suspected mold growth.

·         Do not attempt to dry the area yourself.

·         Do not spray bleach or other similar disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Northwest Portland specializes in mold cleanup and restoration, in fact, it is one of the cornerstones of our business. Our crews are highly trained restoration professionals that use specialized state of the art equipment and time proven techniques to properly remediate your mold problem as quickly and as safely as possible.

If You See Signs of Mold infestation, Call Us as soon as possible – (503) 283-2658. SERVPRO of NW Portland is here to help 24/7.