SERVPRO of Northwest Portland Employee Photos

Nick

Nick

Owner – Nick’s grandfather and father both owned a SERVPRO franchise, so Nick has grown up around the restoration industry. He and his wife have 3 children and have a passion for church, family and the community. His IICRC certifications include: WRT-Water Remediation Technician, ASD-Applied Structural Drying, SRT-Fire & Smoke Restoration, AMRT- Applied Microbial Remediation Technician, UFC-Upholstery & Fabric Cleaning, CCT-Carpet Cleaning Technician. Other certifications include: Crime Scene Bio Recovery Technician, Lead Renovator, Subrogation Training

Lorelei

Lorelei

Owner - Lorelei and her husband Nick have been SERVPRO owners since 2007. They have a genuine passion for SERVPRO and helping people. SERVPRO is the vehicle that allows them to help both commercial and residential customers recover from property damage emergencies. When they are not working, they spend time with their 3 children and 2 dogs enjoying the great outdoors or snuggling up for a good movie. She is IICRC certified in WRT-Water Remediation Technician. Other certifications include: Skills Presentation, certified CE instructor

Suzanne

Suzanne

General Manager

Suzanne Jackson is a recent addition to the SERVPRO of Northwest Portland family. She came to us from the financial industry where she worked for over 10 years. She is native to the Portland area. As our General Manager, Suzanne assists our management and operation staff with daily operations and ensures business functionality and customer satisfaction. In addition to her work in finance, she also owned and operated a successful small business for 5 years. Suzanne attended Mt Hood College where she studied multimedia and web design. When she is not with us, Suzanne enjoys reading and crafting. She is the mother of 3 active children who keep her busy with coaching and watching them participate in sports. The unique combination of Suzanne’s experience in running her own small business and extensive background in finance makes her very well suited for her position with us.     

Kristylinn

Kristylinn

Controller

Kristylinn Sequeira started with our franchise in 2017 and brought over 8 years of experience in the finance industry with her. She oversees our finances and human resource department and makes sure we stay within budget. Prior to her work in finance, Kristylinn owned and operated her own coffee shop. She studied small business and entrepreneurship at Mt Hood College. Kristylinn is a native Portland, Oregonian. When she is not with us, she enjoys travel, rock climbing and trying new and exotic foods. Kristylinn and her husband have two children and are expecting a third this year. They are also the owners of a small and growing farm with several animals to play with. Kristylinn’s positive and upbeat attitude is perfect for our busy office and she is always helpful in difficult situations. Her background in finance and customer service makes her a perfect fit for our industry.

Barb

Barb

Office Manager

Barbara Niemeyer has been with SERVPRO since April of 2009. She oversees our day to day activities and is in charge of our office staff. Barb has worked as an office manager for almost her entire career and brings a wealth of experience and consistency to our team. Barb is originally from Mississippi but she moved to the Pacific Northwest for a change of pace and the beautiful scenery a few years ago. Barb has raised two children, both of whom are currently attending University. She is a self-described “crazy cat lady” and animal lover who enjoys cruising and travel. She takes pride in her work and loves being a help to others in their time of need, making her ideal for her position here at SERVPRO of NW Portland. Her IICRC certifications include: WRT (Water Remediation Technician), ASD (Applied Structural Drying), Odor Control and Health and Safety. Other certifications include: ECTP-Crew Training, ECTP-Water, Skills Presentation & Certified CE Instructor.

Sabrina

Sabrina

Operation Manager – Bri has been a part of our SERVPRO team since November 2010. Over the years, she has acquired extensive experience and training in the restoration industry. Her IICRC certifications include: WRT-Water Remediation Technician, ASD-Applied Structural Drying, SRT-Fire & Smoke Restoration Technician, AMRT-Applied Microbial Remediation Technician, OCT- Odor Control Technician, HST- Health & Safety Technician. Other certifications include: Lead Renovator, Crime Scene Bio Recovery Technician and Subrogation training. 

Jesse

Jesse

Contents Project Manager

Jesse Guel has been with SERVPRO of NW Portland for the past 3 years and he comes to us from the San Francisco/ Bay Area where he is originally from. He manages our pack out, contents cleaning and structure cleaning crews. Jesse has a strong background in the moving industry and has at least 20 years of experience in that field. Additionally, Jesse was also a Project Manager in the construction/design industry for 7 years. He is a father of 8 and is a huge Green Bay Packers fan and Volkswagen Enthusiast. Jesse and his team are 100% dedicated to building a reputation for being the premier contents restoration company on the west coast, always striving for excellence, never cutting corners and always keeping the customers best interest in mind. His IICRC certifications include: WRT-Water Remediation Technician, SRT-Fire & Smoke Restoration Technician. Other certifications include: Lead Renovator

Josh

Josh

Water Restoration Project Manager

Josh Laulile has been with the SERVPRO of NW Portland crew since May of 2015. He is one of our water restoration team managers who are often the bridge of communication between the client and insurance company. He is also regularly one of the first to respond to a water loss job to put eyes on the problem to come up with a proper dry plan. Prior to his work in the restoration industry, Josh worked in the construction field. He is originally from the Los Angeles area where he was born and raised, and he moved to the Portland area four years ago. Josh is the father of one daughter and has another on the way. He loves to work hard and play even harder, as he is an avid snowboarder. His IICRC certifications include: WRT (Water Remediation Technician), ASD (Applied Structural Drying), SRT (Fire & Smoke Restoration), OCT (Odor Control Technician) & CDS (Commercial Drying Specialist). Other certifications include: Lead Renovator.

Tyler

Tyler

Estimator/ Emergency First Responder – Tyler Joined the SERVPRO Family in 2015. He brings with him over 6 years of experience in multiple areas of the restoration industry. His IICRC certifications include: WRT – Water Remediation Technician.  

Jon

Jon

Contents Project Manager - Jon joined the SERVPRO Family in 2016. He has significant experience in both the restoration and construction industries. Jon has a strong emphasis in making the customer’s needs his highest priority. 

Race

Race

Priority Response Manager

Race Schwarzbach started with our company at the beginning of 2017 as our Priority response assistant. After undergoing extensive training and proving himself in the field, he was promoted to the management position at the start of 2018. Race is often the first to respond and the first point of contact after a fire emergency. He is a native Oregonian and was born and raised in The Dalles, Oregon. Prior to his work in restoration, Race worked in the insurance industry for 5 years. He was also a logistics officer in the Air Force for 6 years. Race enjoys disk golf, baseball and weight training, as well as coaching team sports. His experience in team sports has played well into his professional life. Race has a passion for helping people get their lives back together, making him a perfect fit for his position with SERVPRO of NW Portland.  

Gabe

Gabe

Crew Chief/ Water Tech

Gabriel Ornelas has been with our franchise for the past 2 years. He was originally hired as a water tech, but has proven himself to be a very valuable asset to us and he was promoted to the position of crew chief within 8 months of starting with us. Gabe is responsible for directing our water damage crews and keeping the job on schedule. He is the liaison between the onsite crew and our Project Managers. Gabe is an IICRC certified water damage restoration technician. He is originally from Salt Lake City, Utah and he has lived in the Portland area for the last 3 years. On his days off, Gabe enjoys making music and spending time with his wife and two children. It is apparent that Gabe truly loves what he does. His positive attitude and work ethic always adds a big boost to morale and productivity and he is well liked by customers and coworkers alike.  

Manny

Manny

Sales & Marketing Manager

Manny Rashidi took charge of our business development team in 2017 and his progressive approach to marketing has brought new life to the department. He brought with him over 30 years of sales experience and a wealth marketing knowledge. Although he came from the Information Technology Industry, his versatility and professionalism enabled him to make a smooth transition into the field of restoration and emergency services. In his short time here, he has already earned his IICRC certificate in WRT (Water Restoration Tech). Manny is originally from Iran. He moved to the United States in 1977 to peruse his education. He holds a Bachelor’s degree in Electrical Engineering and a Master’s degree in Business Information Technology, both from the University of Nevada. He has raised two beautiful daughters who are currently pursuing their education. On his off time, Manny enjoys running, water sports and getting out in nature. Manny has proven to be a very welcome addition to the SERVPRO of NW Portland family.    

Wade

Wade

Account Manager/ Business Development

Wade Williams joined our marketing department at the start of 2018 with 20 years of sales experience. He grew up in the Eastern Idaho area and was a hearing aid specialist prior to his work in sales. He holds a Bachelor’s Degree in Psychology and Behavioral Science from Utah Valley University. Wade is responsible for route sales management and development as well as lead follow up on both commercial and residential accounts. He is IICRC certified in WRT (Water Restoration Technician). Wade considers himself a “relationship specialist” with a love for life. He is the father of 3 teenagers and an avid runner with countless half and full marathon medals under his belt. Wade brings an infectious positive attitude to the work place and he is clearly focused on contributing to society and community, as well as his family and growing network of personal friends and professionals.

Bradley

Bradley

Marketing Support Coordinator

Bradley Swanson started with SERVPRO of NW Portland at the end of 2016. His multifaceted position touches almost every department in the company. He plans our CE classes, processes our commission reports, maintains and tracks our sales leads and works with the sales representatives to optimize their daily sales routes. Additionally, he is in charge of all web related marketing. He is IICRC certified in WRT (Water Restoration Tech). Prior to joining our team, Bradley was a project manager in the remodeling industry and he has 20 years of construction experience. He also has experience in accounting, bookkeeping and professional music production. He has 3 wonderful children who are the love of his life. Bradley has lived in the Portland area for the past 24 years. He studied aviation science and technical writing at PCC. Bradley enjoys running, hiking, camping, cooking, music and spending time with his family. He has a heart for helping others and finding solutions to life’s many quandaries.

Kate

Kate

Job File Coordinator

Kate Lofton started with SERVPRO at the end of 2016. Originally, she joined the office staff as our receptionist, but was quickly promoted to the position of Job File Coordinator. She monitors and tracks our job file status and audits and maintains files to ensure all documentation is complete. Although she is new to our industry, Kate’s background in medical billing made her a perfect fit for the job. Since joining our team, she has earned her IICRC certification in WRT (Water Damage Restoration Tech). Prior to joining our team, Kate was a stay at home Mom to her 3 sons. When she is not with us, she enjoys restoring and repurposing vintage furniture & stand up paddle boarding. Kate’s boys are involved with various sports, and that keeps her quite busy as well. Kate's upbeat and positive attitude makes her a great addition to the SERVPRO family and we are happy to have her on our team. 

SERVPRO of NW Portland 2018

SERVPRO of NW Portland 2018

Our team in 2018!