Why Portland Area Insurance Agents Prefer To Work with SERVPRO of Norhwest Portland

3/11/2019 (Permalink)

SERVPRO of Northwest Portland is a preferred vendor for many insurance providers.

SERVPRO of Northwest Portland has many years and countless success stories in the property restoration industry. We have a strong working understanding of the role of the insurance agent and provider in an emergency scenario. We have worked with insurance agents and their insureds in almost every disaster situation imaginable. We are proud of our track record and feel we are the Portland area’s best choice for emergency restoration. Here are a few reasons why we are many insurance agent’s top choice when referring a service provider to their customers.

• To avoid secondary damage, we prioritize response time. The customer will be appreciative of our expedience and sense of urgency. We know from experience that the longer we wait to get the restoration process underway, the more chance there is for secondary damage. Insurance agents appreciate this as well, because it lowers the cost of the overall job, and that means less money to be paid out on the insurance claim.
• Generally speaking, our goal is to RESTORE anything that can be restored, as opposed to just replacing everything in sight, like a lot of other services. This process saves additional money on the overall cost of the remediation project and subsequent insurance claim.
• Due to a cutting edge inventory technology employed by our contents department called ICAT, our staff can provide the customer or agent with a complete inventory, complete with photos and pertinent information, of all of the items in storage or in the restoration process at any time. This can even be accessed online, 24/7.
• Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications. We are equipped with the knowledge and high standards required to be an IICRC certified service provider.

It is our job here at SERVPRO of Northwest Portland to be a reassuring presence for our customers and provide them with the best customer service in the industry. We work with agents and adjusters to provide expedient and exceptional property restoration. If you are an insurance agent and would like to learn more about how we can serve you and your customers, or if you would like to take advantage of one of our regular complimentary CE Classes, call us today. We would like to get to know you. 503-283-3658